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Sutton Ford Lincoln

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Sutton Ford Lincoln Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2009

Welcome to Sutton Ford in Matteson!

...



As a premier Chicagoland Ford dealer, we have a large selection of new and used Ford cars, trucks and SUVs. We know that prospective customers are now extremely educated when researching their next vehicle, that is why we have made it our job to provide you with all valuable information so you may spend less time researching and more time enjoying your new purchase.

Ready to test drive a Ford? Visit us today!

"Your favorite Ford & Lincoln dealership"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Oil, Filter Change

$34.99 and up*

Fuel Injector Service

$179 and up*

Car Wash

Complimentary

Transmission Service

$179 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
1359 lifetime reviews. Includes reviews of Sutton Ford Lincoln from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 16, 2019

    Had a new engine that was running like crap. They found the problems and took care of it. Another dealer that installed the new motor was not friendly... did crap work and was extremely rude.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dave Pleckham

    Service Advisor

    (4.7) 31 reviews

  • 5.0 out of 5
    August 15, 2019

    The people in the service shop are always concerned and caring. They explain everything to you so it's really understandable. When I need it in Tires... and Brakes that explain to me exactly why I needed them and I feel good about the way they explained it. I was able to get my brakes done and I was able to previously get new tires from Ford on my car..

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jamie Vasquez

    Service

    (4.9) 153 reviews

  • March 21, 2016

    I had a great buying experience at Sutton Ford. They gave me friendly, honest service, and I would definitely recommend them to everyone.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2019

    The best customer service , very prompt and helpful with any question you may have.. Melissa is the best, very friendly and Knowledgeable about the service... center, and any issue you may have I have been a customer of Sutton for about 20+years

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jillian Stanford

    Quicklane Advisor

    (5.0) 86 reviews

    Melissa LeBran

    Service Advisor

    (4.9) 67 reviews

    Lester Parker

    Lease Manager

    (4.9) 45 reviews

  • 5.0 out of 5
    August 14, 2019

    I have not had service here so far that was not top notch. Service technicians are customer friendly and straight forward. I always walk away feeling satisfied... with the service I've received.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jamie Vasquez

    Service

    (4.9) 153 reviews

    LaToyta McDonald

    Finance

    (4.9) 80 reviews

    Allen Taloff

    Quicklane Advisor

    (4.3) 24 reviews

    christopher whitehead

    sales

    (5.0) 8 reviews

  • 5.0 out of 5
    August 14, 2019

    Went into the dealership to purchase an Explorer and the sale process was quick and easy. Unfortunately I didn't realize the car was not what I wanted.... The sales manager Mike was very helpful and allowed me to switch to the vehicle that I wanted. Every part of the sales process was painless and easy. My sales

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    LaToyta McDonald

    Finance

    (4.9) 80 reviews

    Michael Anthony

    (4.1) 11 reviews

  • 5.0 out of 5
    August 14, 2019

    Everything was picture perfect and done within a professional and timely manner...excellent . My Ford 150 look like it were brand new and I am very happy... with services and treatment I received as a client.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jillian Stanford

    Quicklane Advisor

    (5.0) 86 reviews

    Jamie Vasquez

    Service

    (4.9) 153 reviews

    Melissa LeBran

    Service Advisor

    (4.9) 67 reviews

    LaToyta McDonald

    Finance

    (4.9) 80 reviews

    Anita Sutton

    Salesperson

    (4.8) 73 reviews

  • 5.0 out of 5
    August 14, 2019

    Took care of my recall and found that the clutch was bad in my car also. It was fixed under warranty and is like brand new

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Erik Buikema

    Service Advisor

    (4.6) 41 reviews

  • 5.0 out of 5
    August 13, 2019

    I arrived at the dealership on Friday August 9th for scheduled maintenance It took 1 hour. The service was great and the people were friendly which is... why they'll continue receiving my business.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    LaToyta McDonald

    Finance

    (4.9) 80 reviews

    tim schafer

    service manager

    (4.1) 14 reviews

  • 5.0 out of 5
    August 12, 2019

    I've been coming to Sutton Ford for the last ten years , I've bought a total of five cars I like the personal l've come to think of them as friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jillian Stanford

    Quicklane Advisor

    (5.0) 86 reviews

    Jamie Vasquez

    Service

    (4.9) 153 reviews

    Melissa LeBran

    Service Advisor

    (4.9) 67 reviews

    LaToyta McDonald

    Finance

    (4.9) 80 reviews

    Cree Lyons

    Service

    (5.0) 46 reviews

    Chatman Farland

    Salesperson

    (4.9) 27 reviews

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