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Sutton Ford Lincoln

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM

Sutton Ford Lincoln Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2009

Welcome to Sutton Ford in Matteson!

...



As a premier Chicagoland Ford dealer, we have a large selection of new and used Ford cars, trucks and SUVs. We know that prospective customers are now extremely educated when researching their next vehicle, that is why we have made it our job to provide you with all valuable information so you may spend less time researching and more time enjoying your new purchase.

Ready to test drive a Ford? Visit us today!

"Your favorite Ford & Lincoln dealership"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Oil, Filter Change

$34.99 and up*

Fuel Injector Service

$179 and up*

Car Wash

Complimentary

Transmission Service

$179 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
824 lifetime reviews. Includes reviews of Sutton Ford Lincoln from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.2 out of 5
    October 11, 2018

    Had "The works" oil change and everything went well. The employees at Sutton Ford are awesome. Our family has purchased many vehicles there and recommend... that dealership at every opportunity.

    4.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Anita Sutton

    Salesperson

    (5.0) 18 reviews

    Cree Lyons

    Service

    (5.0) 8 reviews

  • 4.8 out of 5
    October 10, 2018

    Always have a great service experience at Sutton Ford, however on my last visit I had an oil change(the works package) when I received my car I noticed... that my windshield washer resovior had not been filled and the hood of my car was not closed.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
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    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • March 21, 2016

    I had a great buying experience at Sutton Ford. They gave me friendly, honest service, and I would definitely recommend them to everyone.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.4 out of 5
    October 9, 2018

    My family and I have purchased several vehicles from Sutton/Lincoln Ford. Unfortunately, we have experienced car issues that required service attention.... Each and every time Melissa has been there providing outstanding customer service. We have returned to make additional purchases and recommended our friends and family to this dealership because of her. Needless to say, we are optimistic about mechanical quality of service.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jamie Vasquez

    Service

    (5.0) 19 reviews

    Andre Green

    Salesperson

    NOT RATED

  • 4.6 out of 5
    October 9, 2018

    I like the people there and the quick lane service department. The only thing I don???t like is I get the works service but never see technician rotate... tires.

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jamie Vasquez

    Service

    (5.0) 19 reviews

    Cree Lyons

    Service

    (5.0) 8 reviews

  • 5.0 out of 5
    October 9, 2018

    I always get top quality service at Sutton Ford. All the employees are friendly, polite and knowledgeable. Sutton Ford has an A#1 team! I always enjoy... bringing my car in for service because I know they will finish the work promptly and well. And it's always a pleasure interacting with the employees, who are incredibly respectful and pleasant.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jamie Vasquez

    Service

    (5.0) 19 reviews

    Cree Lyons

    Service

    (5.0) 8 reviews

  • 5.0 out of 5
    October 8, 2018

    My vehicle was making a noise when turning but only after being driven for an hour or so, Therefore it was difficult to diagnose. The service staff persevered... and did what it took to find and fix the problem. Melissa went above and beyond to communicate with me and keep me updated. The concierge service was great!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 8, 2018

    Great job! Would recommend to others - excellent service No more to stare at this time - thank you for your thorough and timely work on this vehicle...

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jamie Vasquez

    Service

    (5.0) 19 reviews

  • 5.0 out of 5
    October 6, 2018

    GREAT SERVICE. I GO MY FIRST FORD IN 1997 FROM SUTTON AND I WILL KEEP COMING BACK.I WILL TELL ANYONE LOOKING FOR A CAR ABOUT SUTTON.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Lester Parker

    Lease Manager

    (4.8) 14 reviews

  • 5.0 out of 5
    October 5, 2018

    Very easy going comfortable experience. I don't know the name of the manager we dealt with but he does not seem to be listed. He and Christopher were... both great.

    Not Applicable
    Customer Service
    Not Applicable
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    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    LaToyta McDonald

    Finance

    (4.9) 19 reviews

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