Reviews

Average Ratings

4.8
709 lifetime reviews. Includes reviews of Sutton Ford Lincoln from DealerRater.com
  • Awesome service

    I had a great buying experience at Sutton Ford. They gave me friendly, honest service, and I would definitely recommend them to everyone.


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    I had a great buying experience at Sutton Ford. They gave me friendly, honest service, and I would definitely recommend them to everyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • It was a great experience for me!
    August 31, 2017

    Overall my experience was great I wasn't overwhelmed or pressured at all. Melanie was very patient and informative with all my questions. I am gla...


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    Overall my experience was great I wasn't overwhelmed or pressured at all. Melanie was very patient and informative with all my questions. I am glad to have my Ls looked at but instead leave out with a newer more reliable vehicle. Thanks again Melanie!!

    Does recommend this dealer
    Came in for service or repair

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  • Great Service Techs
    August 7, 2017

    Stopped in to the Quick Lane, and received immediate, no wait attention, and incredible service from technicians Stacy and Brian. Stacy took the ...


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    Stopped in to the Quick Lane, and received immediate, no wait attention, and incredible service from technicians Stacy and Brian. Stacy took the time to walk me through all of the parts underneath the vehicle, and things I should pay attention to for future service needs. He also explained the benefits (price and service) of scheduling oil changes with Quick Lane. I highly recommend the Quick Lane service center.

    Does recommend this dealer
    Came in for service or repair

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  • Best dealership I've been too
    July 30, 2017

    Daveed! When he says he will get you a car you want, that's exactly what he means. Walked in with the mindset of a used car and drove off the lot ...


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    Daveed! When he says he will get you a car you want, that's exactly what he means. Walked in with the mindset of a used car and drove off the lot in a new car! Perfect condition. Long process but that at every dealership. I highly recommend everyone go see him.

    Does recommend this dealer
    Came in for service or repair

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  • SUTTON FORD sells damaged, repaired and repainted new cars.
    April 28, 2017

    I purchased a new car and found out it had been damaged, repaired and repainted prior to my purchase, Sutton Ford didnt tell me this.


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    I purchased a new car and found out it had been damaged, repaired and repainted prior to my purchase, Sutton Ford didnt tell me this.

    Does not recommend this dealer

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  • No good

    Would not work with you said they would but when it came down to nitty gritty it turned out to be all talk

    Dealer Response

    Thank you, Thomas, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less t...


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    Would not work with you said they would but when it came down to nitty gritty it turned out to be all talk

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you, Thomas, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Sutton Ford Lincoln. Please give us a call at (708) 725-3140 and we will do our best to make this better. We hope to hear from you soon.


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  • RE-Call air bag replacement.

    After calling a few nearby dealers for this recall none of them had the part, I called Sutton Ford and was told they had it and I could bring in m...

    Dealer Response

    We appreciate your feedback of our staff's outstanding service, Dan! Please let us know if there is ever anything else we can do for you. Safe tra...


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    After calling a few nearby dealers for this recall none of them had the part, I called Sutton Ford and was told they had it and I could bring in my car anytime it was convenient for me. Thanks Sutton for prompt and excellent service. Thanks to service writer Dave.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your feedback of our staff's outstanding service, Dan! Please let us know if there is ever anything else we can do for you. Safe travels!


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  • Sutton/Quick Lane

    The service department is helpful but the wait time was a little long. However, they were busy. It would be easier if appointments were accepted t...


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    The service department is helpful but the wait time was a little long. However, they were busy. It would be easier if appointments were accepted to avoid the wait.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service's

    My experience was very good. Melissa really knows her job. I appreciate everything she did to get me taken care of. The service team also done a g...


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    My experience was very good. Melissa really knows her job. I appreciate everything she did to get me taken care of. The service team also done a great job on my vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Second experience was much better and great deal!!!
    January 6, 2017

    After this dealership realized I wanted more on my deal they were willing to have more accessories added. So when I went there a week later they m...


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    After this dealership realized I wanted more on my deal they were willing to have more accessories added. So when I went there a week later they made me a better offer on the extra items. Andre Green and the owner Mr. Sutton went above and beyond to give me a better deal. I would recommend this place to anyone.

    Does recommend this dealer

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