AutoNation Hyundai Tempe

4.6 out of 5 (4.6) 377 reviews

Average Rating

4.6 out of 54.6
377 lifetime reviews.
this dealer
4.7 out of 5
Customer Service
4.6 out of 5
Quality of Repair
4.8 out of 5
Overall Facilities
4.6 out of 5
Buying Process
Not Applicable
Friendliness
Not Applicable
Pricing
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Reviews

  • December 23, 2014

    Dan Demeyer, is an outstanding representative for the Hyundai experience. He courtesy and professionalism was the best. He went above and beyond in ...ensuring that My wife and I were comfortable with our decision and transactions. I feel assured that should I require any assistance he will once again rise to the occasion and meet my expectations. Lewis and June Brent

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback with us. We appreciate your business. Feel free to stop by if you need any assistance in the futu...re!


  • 1.0 out of 5
    June 19, 2018

    Don't waste money buying an extended service warranty. Take your vehicle to another dealer for repairs. I have had too many issues with the mecha...nics and advisors not doing there job. The advidors are only concerned about their 5 stars, versus your driving safety, and they'll take it upon themselves to alter your personal information if your wife gives them a bad survey, because they didn't do their job in the first place. Alfred P. is a great advisor and seems to be one of the very few in the area that has integrity and some work ethic. It's a shame he'll be leaving. I've reported my experiences to the BBB because, in my most recent visit, I found out not only did they change my info, the recall that was to be taken care of on my last visit in March was not. I actually never received an email of the recall because the service manager (Dan) and/ or advisor (Amanda) deleted my info, but the point was my AC compressor was bad, and never brought to my attention in March, it's June and Alfred handled the situation great. I bought two vehicles from this dealership in May of 2016, plus two extended service warranties ($8,000), so my service would be done at this dealership. Also during this recent visit it was suggested on file that my wife and I go to another dealership for service since we have issues. Our only issue is the people working there not doing their xxxx jobs, and if you all have a problem then you can refund me the extended service plans, and I'll go else where. If not, then shut the xxxx up and do your job, because anymore issues and you will feel the wrath. I will not allow you all to destroy another engine like you did to our VW. Yes, you replaced the $12,000 engine, but then again you all were at fault, so DO YOUR JOB!!!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Chris, we are deeply disappointed by your lackluster experience at AutoNation Hyundai Tempe. We care about all our customers and wish to restore your ...good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (480) 961-5858 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.


  • 5.0 out of 5
    June 14, 2018

    Same outstanding service I have received on my last 3 Hyundai's at this dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 28, 2018

    AutoNation Hyundai Tempe is my go to place when purchasing new vehicles. No pressure sales and a nice selection of new cars to choose from.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Charles, we are so happy to read such a great review about AutoNation Hyundai Tempe! If you ever have additional questions or needs, please let us kno...w! Safe travels!


  • 5.0 out of 5
    May 27, 2018

    In and out. Got my service done and even got my ride washed! Thank you so much.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    May 23, 2018

    Always happy with Hyundai service.they do everythingright

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 23, 2018

    Had one of our best buying experiences ever....................

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    May 10, 2018

    Great. Always feel I am treated fairly and vourteously, never any financial surprises.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 25, 2018

    best place to buy a car from all the other places I've been to. This dealership has definitely made me want to come back for service and my next car. ...The Veloster drives like a dream.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    April 5, 2018

    Had my battery changed. Appreciate the time it took but the price was high.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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