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Reviews

Average Ratings

4.8
673 lifetime reviews. Includes reviews of Pearson Toyota from DealerRater.com
  • Mrs. Happy

    Great experience, great atmosphere and great people! Always had pleasant and worthwhile services at Pearsons Toyota! I went with my mom and it was...


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    Great experience, great atmosphere and great people! Always had pleasant and worthwhile services at Pearsons Toyota! I went with my mom and it was great, and then my husband and I made a purchased. Customer service is outstanding!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Maintenance

    Didn't take as long as expected. Sorry that wasn't 20 words but there's nothing else to say about this visit


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    Didn't take as long as expected. Sorry that wasn't 20 words but there's nothing else to say about this visit

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Purchase oh Toyota Highlander

    I have dealt with John Spain through the purchase of several vehicles. He is highly professional, knowledgeable, and always fair. He is the best.


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    I have dealt with John Spain through the purchase of several vehicles. He is highly professional, knowledgeable, and always fair. He is the best.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Long time customer

    Love dealing with Pearson Toyota. Nice people that treat you like family. Rare in this day and age. Butch, Chris, Kristin, Marty, thank you for...

    Dealer Response

    Thank you for this excellent review, Barbara. We are so happy to hear that we could make you feel like a part of the Pearson Toyota family with yo...


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    Love dealing with Pearson Toyota. Nice people that treat you like family. Rare in this day and age. Butch, Chris, Kristin, Marty, thank you for making this happen for my Mom.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for this excellent review, Barbara. We are so happy to hear that we could make you feel like a part of the Pearson Toyota family with your recent purchase. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in anytime. We hope to see you again soon! Regards, Pearson Toyota Team


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  • Outstanding service. Made us feel like family

    Ms Kristin White our sales lady was outstanding she couldn't do enough for us. Constantly asking if we needed anything and was very very knowledge...

    Dealer Response

    Thank you for taking the time to write this review about Pearson Toyota, Paula. We are pleased to hear that Kristin was able to provide an efficie...


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    Ms Kristin White our sales lady was outstanding she couldn't do enough for us. Constantly asking if we needed anything and was very very knowledgeable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this review about Pearson Toyota, Paula. We are pleased to hear that Kristin was able to provide an efficient and overall positive experience. Regards, Pearson Toyota Team


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  • Brief Seervice Visit
    April 26, 2017

    Just in for an oil change. Had an appointment. Was greeted promptly and check-in was pretty quick. Clearly the technician looked the vehicle ov...


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    Just in for an oil change. Had an appointment. Was greeted promptly and check-in was pretty quick. Clearly the technician looked the vehicle over - which I appreciate. Total visit a bit long (65 minutes)

    Does recommend this dealer
    Came in for service or repair

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  • Straight Forward and Honest
    April 25, 2017

    I chose to come to Pearson Toyota for service and repair of my Toyota Sequoia after becoming sorely disappointed with the dishonesty and attempts ...


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    I chose to come to Pearson Toyota for service and repair of my Toyota Sequoia after becoming sorely disappointed with the dishonesty and attempts to price gouge me by the Toyota dealership in Williamsburg. Unlike that other dealership, Pearson Toyota has been honest and straight forward in dealing with me, and I have nothing but good to say about them.

    Does recommend this dealer
    Came in for service or repair

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  • Paint chip marks from road drbris

    Excellent service definitely stood up behind product Toyota paid for a shield to protect paint I was very impressed and have referred this dealer ...

    Dealer Response

    We appreciate your input, Candice. Glad to hear that you are impressed with the service we offer here at Pearson Toyota. If there is anything more...


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    Excellent service definitely stood up behind product Toyota paid for a shield to protect paint I was very impressed and have referred this dealer to many people

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your input, Candice. Glad to hear that you are impressed with the service we offer here at Pearson Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Regards, Pearson Toyota Team


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  • Quick and no-hassle negotations
    April 23, 2017

    I generally do not like the car buying experience, as high-pressure sales tactics tend to drive me away. Buying this car was just the opposite. ...


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    I generally do not like the car buying experience, as high-pressure sales tactics tend to drive me away. Buying this car was just the opposite. Quick, stress-free, and friendly.

    Does recommend this dealer

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  • Fantastic
    April 23, 2017

    I would like 5 star rating to Greg because he was really helpful towards me to choose my new car. Greg helped me in all the ways to convince my pa...


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    I would like 5 star rating to Greg because he was really helpful towards me to choose my new car. Greg helped me in all the ways to convince my parents that i should get the car with navigation and sun roof.

    Does recommend this dealer

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