Priority Toyota Hampton

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4 lifetime reviews.

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  • 5.0 out of 5
    April 29, 2015

    My husband and I began our search last night for the perfect car for our teenage daughter. We went to Priority Totota to look at a car that we had seen... online. I made the mistake of not realizing the car was at a different Priority dealership. The saleman that we spoke to, Adam Byrd was magnificent! He apologized for ME making the mistake and offered to show us another car on the lot after we told him exactly what we were looking for. The car was perfect!!! It was more than what we had in mind but after hearing about the cars features, mainly safety features and test driving it we knew it was the car we wanted. Never once did I feel pressured by Adam. He was very warm and friendly and he listened to us. We told him exactly what we could afford on the monthly payments and he made it happen within a matter of minutes. As we were waiting on the financing to be finalized didfferent employess came up and talked to us. It was a family feel business. When we went back to sign to papers and sit with the finance man I just knew something would go wrong..payments would be higher than we agreed upon, price of car would be higher, interest rate would be higher, lets face it those thing always happen. It didn't happen! Everything was exactly what was promised to us.The finance managr GeorgeVineyard was wonderful. He took his time with us and answered all of our questions. This was by far the best buying experience we've ever encountered. We would highly recommend Priority Toyota to all of our friends and family. Adam you have made a teenage girl estatic! She was so surprised and loves her car. I know it will last her for years to come. Thank you for all you did.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 11, 2014

    We had to trade in our 16yr. old Sienna and the salespeople there were extremely helpful and nice! They were able to meet our tight budget and we got a... very nice 2007 Vibe for a really great price. We absolutely love the car! There were minor fixes that I wanted done and they were more than happy to do it for me and even lent me a car to use until the Vibe was ready. I could not ask for a better service or experience. We did have some problems with the service dept. prior to trading in our van, BUT the dealership owner/manager resolved the problem quickly and went above and beyond my satisfaction that proved yet again why we have always remained loyal to Toyota RK. We will not hesitate to continue to use their service again. I would highly recommend dealing with RK in Hampton, VA. I guarantee you will be pleased when you leave after conducting any kind of business with them!!

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • 4.0 out of 5
    November 6, 2013

    I was working around the corner and as I drove past, I saw the Matrix. It was for my youngest daughter. The salesperson made the sale pretty quick, which... is what I like. He was polite. Financing was great, It was quick and easy. I see you on TV all the time. It's running great. We have four Toyotas right now, seven if you count the trucks. I would say we're Toyota people. My experience was pretty good.

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    Does recommend this dealer
    Did make a purchase
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  • 5.0 out of 5
    May 21, 2013

    My sister bought a car here, so I thought I would try it out. She bought her car in 2011. The salesman did very well, very well; he was right there, answered... all our questions and made sure everything was ready to go with the new car. How can I say the finance office was excellent, but it really was. Everybody treated us like kings. I would and have recommended these guys to quite a few people actually., I love the car., That's all Ican say about it is that I love it.!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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