New 888-243-6544
Used 888-243-6544 Email Dealer

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 5:00 PM
Tue 7:00 AM - 5:00 PM
Wed 7:00 AM - 5:00 PM
Thu 7:00 AM - 5:00 PM
Fri 7:00 AM - 5:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

4.5
45 lifetime reviews. Includes reviews of Rosen Mazda of Waukegan from DealerRater.com
  • Run the other way!
    November 5, 2016

    BEWARE! BEWARE! BEWARE! Had to give 1 star because 0 stars wasn't an option. Found a truck online last Friday and called to see if it was still a...


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    BEWARE! BEWARE! BEWARE! Had to give 1 star because 0 stars wasn't an option. Found a truck online last Friday and called to see if it was still available. We live 1 1/2 hrs away and didn't want to make an unnecessary trip. Henry said it was still there and told him we would be there around 1:00 pm the next day. Henry called Sat. morning to make sure we were still coming. We got there at 12:55 and Henry was not there. Alex let us test drive and check out the truck. Henry was there when we got back. We decided to make an offer for $300 below asking price. Then, we played "let me ask my manager" and nothing could be taken off. Said thanks and off we went. Tuesday, Henry starts calling and calling. Offered to take $20 off, lol. Told him no thanks, made another offer and told him to text me if it was accepted as I wanted it in writing before making the trip back. Henry called the next day finally (many times) and left messages. Called him back and told him to text me the offer. He did. Told him we would be there Friday after getting off work at 5 then making the drive. He called many more times on Thursday to make sure we were coming and then asked for a credit card deposit as someone was coming to see it Friday early. Told him that would not be happening and to go ahead and sell it if he wants. He called 3 times Friday(I work 3rd shift) to make sure we were coming. Guess it didn't sell. Called again at about 5:30 as we were getting ready to leave to make sure we were coming. We were just leaving. After driving for about 1 hour and 15 minutes, almost there, Henry calls. Wants to know if we can come tomorrow instead. Said the computer was down and couldn't print out necessary plate info. Told him not possible. Said give me a minute and I will call you back. Called back and said yeah unfortunately the computer is down but if you want to come in and complete the deal, maybe I can try to find a porter to drive the truck to you tomorrow. What a bunch of BS. More than just a computer glitch I am sure. Consider yourself warned and steer clear of this place!!!

    Does not recommend this dealer

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  • Exelente
    October 5, 2016

    Mucha atension amabilidad y les recomiendo el concesionario. Te dan muchas occiones y al final sales con lo que buscas y abuen precio y accesible


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    Mucha atension amabilidad y les recomiendo el concesionario. Te dan muchas occiones y al final sales con lo que buscas y abuen precio y accesible

    Does recommend this dealer

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  • Excellent repair service
    August 27, 2016

    I recently had my 92' Mazda Miata in for a stalling problem. George, the head of service went above and beyond to find the problem and fix it. He ...


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    I recently had my 92' Mazda Miata in for a stalling problem. George, the head of service went above and beyond to find the problem and fix it. He also did everything he could to keep the price reasonable. Great guy, great service, great mechanics!

    Does recommend this dealer
    Came in for service or repair

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About Our Dealership

Dealer on Cars.com since September 2016