Heritage Chevrolet

4.4 out of 5 (4.4) 150 reviews

Call This Dealer

Average Rating

4.4 out of 54.4
150 lifetime reviews. Includes reviews of Heritage Chevrolet from DealerRater.com
this dealer
4.6 out of 5
Customer Service
4.6 out of 5
Quality of Repair
4.8 out of 5
Overall Facilities
5.0 out of 5
Buying Process
4.6 out of 5
Friendliness
4.4 out of 5
Pricing
Write a Review

Reviews

  • Great Sales Department
    December 16, 2013

    Purchased my fourth new Chevy truck from Josh at Heritage Chevrolet today. He always gets me the best price with the nicest purchase experience possib...le. I competed asked five dealers for price quotations and Heritage provided the best price, so they got my business again. If you want the best price possible and a very friendly buying experience this is the dealership to visit first.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your purchases! We appreciate the opportunity to be of service!


  • 5.0 out of 5
    last visit
    April 17, 2018

    oil change and tire rotation,great and on time,i will be back.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Inspection
    April 11, 2018

    It wasn’t a good omen they done the inspection. On my 2007 suburban and found the upper and lower ball joint need replacing and signal light day drivi...ng light and fog light out. Which ok reject it and I made the repairs. The reinspwction was the issues. Once I took it back and they said I had a side marker light out and it would take 130 dollars to replace it because the bumper would have to come off I wasn’t happy. My 4 year old son and I drove it to Napa and change the marker light and drove back to the dealership in less than 20 minutes and .52 cent later. Not sure where the disconnect was but how quickly they forgot I replaced the upper and lower ball joint and replaced the brakes in a about a 3 hour window. The side marker light was something much easier.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Service
    April 5, 2018

    Fast an efficient service with a smile. Great, didn’t have to wait a very long time.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Heritage Chevrolet
    April 2, 2018

    Always a great experience. Awesome people! Awesome service.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Heritage Chevrolet
    March 27, 2018

    Service was prompt and efficient. They were courteous and informative regarding my repairs.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 4.0 out of 5
    Chevey
    March 7, 2018

    Good service can't complain. Friendly and nice people

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Scheduled maintenance and torsion bar recall.
    February 12, 2018

    Great customer service from the moment I arrived to the moment I left.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Mrs.Rita Cannon
    February 3, 2018

    I can't say enough about the service I have received. They go over and beyond to make sure you are satisfied with the repairs and are always kind. I w...ould also like to give credit where it is due Jessi is always polite and understanding and a go getter when ever I need work done. Harry for the awesome job he just completed on my car, John for running an excellent service department and making sure customers are taking care of. Alex for being an awesome sale man . Keep up the good work.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Recall fixed
    January 12, 2018

    Speedy and accurate service. Kind and informative employees. Highly recommend this dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing us for your service needs!


Heritage Chevrolet
12420 Jefferson Davis Hwy Chester, VA 23831
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.