Brown's Toyota of Glen Burnie

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Sales
Service Closed

Brown's Toyota of Glen Burnie Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2003

Brown Automotive Group is proud to serve the Virginia, Maryland and DC metro area since 1936. We are the largest, privat

...

ely owned automotive company in the Mid Atlantic Region. With the opening of our first Auto dealership to our newest acquisitions we offer thousands of new and used Autos that fit your budget.

"Buy happy"

Service

Oil, Filter Change

$37.99

Wiper Blade Replacement

Complimentary

Multi-Point Inspection

Complimentary

Oil, Filter Change (Premium)

$57.99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
866 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 19, 2018

    The service advisor was knowledgeable and made me feel that my vehicle a priority. Was eager to earn my business.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2018

    Great sales staff. Knowledgeable, informative, and not condescending. Financing department wasn't pushy. Felt very welcome. The dealership was clean,... comfortable and well managed.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dana, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your expe...rience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Thanks for choosing Brown's Toyota of Glen Burnie! John Stefero - General Manager - john.stefero@brownscar.com

  • May 20, 2018

    My service advisor Adrienne was awesome. She carefully explained the condition/sttus of my vehicle, got me the best price possible, and got me a shuttle... ride to/from dealership in a timely manner.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Steven! It is great to hear about your recent service experience. I will certainly pass on your feedback to Adrienne as she will be happy to hea...r it! Always feel free to call or visit Brown's Toyota of Glen Burnie if there is anything else we can do to help you. Kind regards, John Stefero - General Manager - john.stefero@brownscar.com

  • 5.0 out of 5
    October 16, 2018

    I liked the prompt and courteous attention that I received from my Service Coordinator, Ms Adrienne Myers. Adrienne was able to schedule my service same... day, while I was on a business trip to Linthicum, MD which was a life saver. As I needed new tires, alignment and standard service. This extra effort is much appreciated, and her friendly caring attitude always makes me a return customer to Brown’s Toyota of Glen Burnie

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi David and thank you! We can't tell you how much we appreciate your customer loyalty! Thanks for choosing Brown's Toyota of Glen Burnie! ...John Stefero - General Manager - john.stefero@brownscar.com

  • 5.0 out of 5
    October 16, 2018

    Fast service and complete explanation of what was done to my vehicle. Ease of making an appointment for service exceeded my expectations.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Wilbert, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again i...n the future! Thanks for choosing Brown's Toyota of Glen Burnie! John Stefero - General Manager - john.stefero@brownscar.com

  • 5.0 out of 5
    October 10, 2018

    Good customer service, nice waiting area, and the customer care agent will do a follow up call after the service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Thanks for choosing Brown's Toyota of Glen Burnie! John Stefero - General Manager - john.stefero@brownscar.com

  • 5.0 out of 5
    October 8, 2018

    With Brown's it is the personal touch - I ended up with a Service Advisor who does not normally handle my vehicles and it was seamless. From knowing... the thing's complete service history without me telling him to adding the military discount, Patrick was on the ball.

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thanks for your outstanding review, James! I'm very happy to hear that our service team was of such help to you. We strive to provide excellent c...ustomer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Thanks for choosing Brown's Toyota of Glen Burnie! John Stefero - General Manager - john.stefero@brownscar.com

  • 5.0 out of 5
    October 5, 2018

    Good customer service, timely Service even on busy Saturday, Free WiFi, Car wash coupon as the on-site car wash was busy, Hot Chocolate and Donuts

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are... any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Thanks for choosing Brown's Toyota of Glen Burnie! John Stefero - General Manager - john.stefero@brownscar.com

  • 5.0 out of 5
    October 5, 2018

    Jim Brown and his team are great to work with. Excellent customer service a pleasure to work with, highly recommend.

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    Came in for service or repair
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    Dealer Response

    Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promise...s and providing hassle-free service. Thanks for choosing Brown's Toyota of Glen Burnie! John Stefero - General Manager - john.stefero@brownscar.com

  • 5.0 out of 5
    October 5, 2018

    They have coffee and donuts and it didn’t take too long to do and if you need something they let you know

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    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Thanks for c...hoosing Brown's Toyota of Glen Burnie! John Stefero - General Manager - john.stefero@brownscar.com

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