Dealer on Cars.com since July 2003
|Sales||9:00 AM - 9:00 PM|
|Service||7:00 AM - 7:00 PM|
|Mon||9:00 AM - 9:00 PM|
|Tue||9:00 AM - 9:00 PM|
|Wed||9:00 AM - 9:00 PM|
|Thu||9:00 AM - 9:00 PM|
|Fri||9:00 AM - 9:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Mon||7:00 AM - 7:00 PM|
|Tue||7:00 AM - 7:00 PM|
|Wed||7:00 AM - 7:00 PM|
|Thu||7:00 AM - 7:00 PM|
|Fri||7:00 AM - 7:00 PM|
|Sat||7:00 AM - 4:00 PM|
Miguel took the time to show me all of the features of the car that I was interested in. I have to drive the car across country with a dog crate in t...he back so Miguel made sure the measurements for the dog crate would fit in the car. He answered all of my questions and did not make me feel that he was rushed. He was very personable and made me feel comfortable during the process. It felt great to drive that shiny and clean car home.
Elizabeth, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedica...ted to our customers and it is important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Miguel went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear of your kind words. All of us at Brown's Toyota of Glen Burnie await your return. Please let us know how we may be able to help next! Regards, John Stefero - General Manager - email@example.com
My situation was a little unusual. I located the car I wanted online, dealt with Delvonta Plummer to reach a deal, then flew in from Massachusetts to ...sign the paperwork and drive the car home. I was nervous about all of this going smoothly but let me say: Delvonta and Debbie made the experience not only easy but actually fun. Every person I met at the dealership was friendly and helpful, the car was exactly as described, and the transaction was easy, upfront and honest. I liked working with Delvonta so much that I wish I lived closer to Maryland for the next car need that comes up. Can???t say enough good things or recommend this location enough.
Thank you so much for the nice review, Mie. We really appreciate this feedback and I'll be certain to share your compliments with Delvonta and the res...t of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Kind regards, John Stefero - General Manager - firstname.lastname@example.org
My wife and I were exceptionally pleased with Brown's Toyota of Glen Burnie. Our salesman Clever Bautista and used car manager Dave Barnhouse were tru...e professionals and a pleasure with which to work. We felt none of the typical pressure you often experience at car dealerships and our purchasing process was easy and painless. My wife and I felt that Brown's Toyota embodied a spirit of excellence in all aspects of their business; from their employees to showroom design to waiting room setup to service shop layout...excellence was noted...Kudos!!!
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If... there are any other automotive needs we can assist you with, please don't hesitate to call or visit Brown's Toyota of Glen Burnie any time. Best regards, John Stefero - General Manager - email@example.com
lifetime reviews of the Service Department. Includes reviews of Brown's Toyota of Glen Burnie from DealerRater.com
Oil, Filter Change
Wiper Blade Replacement