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Reviews

Average Ratings

4.8
1219 lifetime reviews. Includes reviews of Dick Hannah Honda from DealerRater.com
  • Great oil change!
    March 24, 2017

    I had a great experience getting my oil changed this morning! Service rep Austin was very helpful in getting my car serviced in plenty of time f...


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    I had a great experience getting my oil changed this morning! Service rep Austin was very helpful in getting my car serviced in plenty of time for me to be able to get in to work on time even though there was a long wait ahead of me. He also went the extra mile and helped me save some money by helping me find a coupon! I was very pleased

    Does recommend this dealer
    Came in for service or repair

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  • GREAT SERVICE!
    March 24, 2017

    Absolutely great service from Jeff and the team at Dick Hannah Honda. Diagnosed and fixed a problem AND handled a recall in less time than estima...


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    Absolutely great service from Jeff and the team at Dick Hannah Honda. Diagnosed and fixed a problem AND handled a recall in less time than estimated, without any charge to me.

    Does recommend this dealer
    Came in for service or repair

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  • Sweet and simple deal
    March 19, 2017

    Norinne was really helpful in meeting my vehicle needs. She was never pushy and was considerate about my budget. She truly believes in connecting ...


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    Norinne was really helpful in meeting my vehicle needs. She was never pushy and was considerate about my budget. She truly believes in connecting with the customer to figure out what they wanted. I originally came in to buy the base Civic LX and also took time to allow me to test drive the EX, which I ended up loving because of all the features I get for the price. I'm a happy customer and would definitely recommend DIck Hannah Honda.

    Does recommend this dealer

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  • Haven't had a better experience buying a car...
    March 18, 2017

    TL;DR: Scott Doyle is a boss. Dick Hannah is highly rated for a reason. Buy a car here. We have all been thru the gimmicky salesperson techniqu...


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    TL;DR: Scott Doyle is a boss. Dick Hannah is highly rated for a reason. Buy a car here. We have all been thru the gimmicky salesperson techniques at dealerships and prior to calling Dick Hannah my experiences at other dealers was no exception. The one positive I had gained through these other tedious accounts was I had narrowed down my search to a very specific model. Being in deep SW Portland (and a new resident to Portland all together) I really hadn't thought of calling Dick Hannah because they were in Vancouver. As a side note, I was also unaware that Oregon residents still don't pay sales tax when buying a car in Vancouver - just FYI. Thankfully I did call them and I'm ecstatic I got Scott on the phone! After weeks of searching for my ideal 2017 Pilot (White with beige interior - Touring model) he was able to secure one for me in under 15 minutes and all over the phone! It was really incredible actually! All other dealers in the area came up empty handed and basically told me it wasn't gonna happen. The best I was able to find over a two to three week period was a Black on Black Touring model at a dealer more local to me (without naming names because that's just tacky). The amount of disinformation I had received from other dealers is just absolutely absurd! I mean crazytown absurd. Scott just took a credit card number (without charging) and called me when it arrived, we went down over the weekend and picked it up... I mean easy peasy! No BS! Once we got there Scott was courteous, fun, knowledgeable, VERY proficient and very professional. The whole experience was just fluid like and since he was capable of honing in on our needs as a customer we left with a sense of security that not only we had made the right choice but we felt protected with the insurances they offered. Oh and Chris Nelson knows his $&%! Man he was fast! Fast in a good way though, like he knows you have a life outside of buying a car right then. Seemed like a solid guy too, a family man for sure and just down to earth and personable with a good sense of humor. Putting it simply, I just don't think I've ever had this good of an experience buying a car! Thanks for everything Scott! We love our new car!

    Does recommend this dealer

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  • Outstanding customer service!!!
    March 15, 2017

    The Honda Service Dept at Dick Hannah is second to none, and I am very fortunate to have done business with them for the past 11 years. Michelle a...

    Dick Hannah Honda

    Thank you very much for your wonderful review and for choosing our Dick Hannah Honda team for your vehicle's needs! Our Service and Parts team app...


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    The Honda Service Dept at Dick Hannah is second to none, and I am very fortunate to have done business with them for the past 11 years. Michelle and Lisa in the service drive, and Jimmy, Greg, Eric, and the rest of the technicians are expert and meticulous. I also want to shout out to the Parts Dept as well for great customer service and expertise. Thanks to you all!!'

    Does recommend this dealer
    Came in for service or repair
    Dick Hannah Honda

    Thank you very much for your wonderful review and for choosing our Dick Hannah Honda team for your vehicle's needs! Our Service and Parts team appreciates you allowing us to earn your business. Thanks! - Mike Phillips, GM


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  • 2017 Ridgeline purchase
    March 10, 2017

    I was anxiously awaiting for a 2017 Ridgeline that I ordered from another dealership as my current vehicle gave out on me. Mike Melnick and Scott ...

    Dick Hannah Honda

    We are happy to hear that Mike and Scott could assist with finding your new Ridgeline! We hope you are enjoying it and we thank you for allowing o...


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    I was anxiously awaiting for a 2017 Ridgeline that I ordered from another dealership as my current vehicle gave out on me. Mike Melnick and Scott Hegney contacted me because of a recent web inquiry and went beyond what I'd normally expect from a sales person to find me the exact vehicle that I was looking for (and quickly). I was very impressed with their effort to find me the vehicle that I was after. They were both very pleasant to work with. Many Thanks....

    Does recommend this dealer
    Dick Hannah Honda

    We are happy to hear that Mike and Scott could assist with finding your new Ridgeline! We hope you are enjoying it and we thank you for allowing our team to earn your business. - Mike Phillips, GM


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  • Great service
    March 8, 2017

    Richard helped so much in listening to what I needed and wanted and found a car that fit those needs well, Fast! The car had lots of bonuses I lo...

    Dick Hannah Honda

    Congratulations on your new vehicle! We hope your family is enjoying it and we appreciate you choosing Dick Hannah Honda. - Mike Phillips, GM


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    Richard helped so much in listening to what I needed and wanted and found a car that fit those needs well, Fast! The car had lots of bonuses I love. The whole team treated me well. Thanks for your help in finding our next family vehicle that is fun to drive

    Does recommend this dealer
    Dick Hannah Honda

    Congratulations on your new vehicle! We hope your family is enjoying it and we appreciate you choosing Dick Hannah Honda. - Mike Phillips, GM


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  • Quick and Perfect
    March 7, 2017

    Quick and clear service on time, thanks for the hospitality as well. I got the vehicle from this dealer and they are prompt in helping.

    Dick Hannah Honda

    Thank you for your loyalty to Dick Hannah Honda! We appreciate your review and please never hesitate to contact us if you have any questions come ...


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    Quick and clear service on time, thanks for the hospitality as well. I got the vehicle from this dealer and they are prompt in helping.

    Does recommend this dealer
    Came in for service or repair
    Dick Hannah Honda

    Thank you for your loyalty to Dick Hannah Honda! We appreciate your review and please never hesitate to contact us if you have any questions come up. Thanks - Mike Phillips, GM


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  • Terrific Experience- Excellent Dealership!
    March 7, 2017

    Scott Doyle was a pleasure to deal with and made the car buying experience extremely transparent. Scott, being a salaried employee, made sure I g...

    Dick Hannah Honda

    Thank you for your wonderful review! Scott is a wonderful part of our Honda family and we are happy to hear that you enjoyed working with him. Con...


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    Scott Doyle was a pleasure to deal with and made the car buying experience extremely transparent. Scott, being a salaried employee, made sure I got the right car and at the right price. I would not hesitant recommending Scott Doyle and Dick Hannah Honda to friends or family. If you are in the market for a new or pre-loved used car be sure to put them on your short list of trusted dealers.

    Does recommend this dealer
    Dick Hannah Honda

    Thank you for your wonderful review! Scott is a wonderful part of our Honda family and we are happy to hear that you enjoyed working with him. Congratulations on your new vehicle! - Mike Phillips, GM


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  • Che was great!
    March 7, 2017

    Easy to make the appointment and everything went smoothly. Also was able to have a loaner to get back To my office. Fast service, thank you!

    Dick Hannah Honda

    We are glad to hear that we were able to get you back to work with a vehicle and complete the services on your vehicle. Thank you for trusting in ...


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    Easy to make the appointment and everything went smoothly. Also was able to have a loaner to get back To my office. Fast service, thank you!

    Does recommend this dealer
    Came in for service or repair
    Dick Hannah Honda

    We are glad to hear that we were able to get you back to work with a vehicle and complete the services on your vehicle. Thank you for trusting in our team. - Mike Phillips, GM


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