DARCARS Volvo Cars Hours
At DARCARS Volvo of Rockville you can count on first class service. We realize that in order to successfully operate a d
ealership, we must exceed each and every customers expectations. Our promise to you at DARCARS Volvo of Rockville is to treat every customer professionally every time. The information you request will be provided urgently, with honesty, and we will never pressure you into a decision. Our goal is to make you "LOVE Car Buying"!
"Experience Buying a Car with Confidence"
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I have been a customer at Darcars Volvo 355 since I bought an S60 2005 15 years ago. Along the way, I've settled on interacting primarily with Mo for... his consistent (often over the top), personable, and efficient customer care. This month I interacted with Jimmy Wong for the first time and was quite delighted by his attentiveness and efficiency during two back-to-back service calls. Thank you Jimmy. I appreciate you. As always, Bijan exudes warmth and care. It is always a pleasure to interact with him in the car loaner process. Keep up the royal customer care treatment!
Hi Cheryl, Thank you for such a wonderful review and thank you for your 15 years of loyalty!! We're lucky to have such a great team here. Congratul...ations on your newest Volvo and we look forward to seeing you next time. DARCARS Customer Relations
This is my 3rd XC 60 car, I am very happy with this dealership and would highly recommend to my friends if they want to own a volvo car. Alexander was... great as well as Jimmy in the service department who always facilitate to get all the service done on time.
Thank you for your loyalty and your recommendation. Congratulations on you new Volvo. We'll see you next time. DARCARS Customer Relations
The experience was excellent! Professional staff and management. They took the time to get me everything I wanted. I left feeling like a kid that got the... best toys available for adults! Thanks Daniel and Alexander!
Thank you so much for the 5 stars, Jason. We appreciate it! We are glad to hear that Daniel and Alexander took great care of you! Thank you for shar...ing with us. DARCARS Customer Relations
The service advisor, Jimmy Wong, is extremely responsive, helpful, and professional. I very much appreciate his extra attention, from the time when we... made appointment, to the explanation before the repair, to the follow up after the everything was done.
Hearing that you had this great of an experience is the best thing we could hope for! Thank you for choosing DARCARS Volvo to service your car. We lo...ok forward to seeing you next time. Happy New Year! DARCARS Customer Relations
Jimmy Wong was my service rep/co-ordinator. My last service visit went very well. He heard my concerns and questions and responded very well. Looking... forward to such customer service experiences in the future.
Thank you so much for the 5 stars, Rakesh! We're pleased to hear that Jimmy took good care of you. We look forward to seeing you next time. DARCAR...S Customer Relations
I had an excellent experience. Everyone from sales to finance was friendly, helpful, engaging and effective. The dealership is neat and very well-appointed.... I highly recommend this dealership!
Thank you for the wonderful 5 star review and recommendation. We look forward to seeing you again next time. DARCARS Customer Relations
Manny was an incredible person to work with. He helped me get the car of my dreams and showed me everything I needed to know about the car. I had an amazing... experience where I felt taken care of and appreciated. I wish that every car salesman could be like him because he really made the process effortless. I was just planning on seeing what the red leather interior looked like on the XC40 but Manny wanted for me to drive it home. I was able to trade out my previous car, negotiate a great deal for the XC40, and drive home the exact car I wanted.
Hi Jon, Thank you for taking the time to write about your experience. It is wonderful to hear that Manny provided you with an amazing experience! T...hank you for sharing that with us and our community. We look forward to working with you again in the future. Thank you, DARCARS Customer Relations
Alexander Arman and his team at DARCARS Volvo in Rockville, MD are fantastic! I contacted numerous Volvo dealers in the Washington DC area. Alexander... was by far the most responsive, I am confident he is the most accommodating as well. They definitely put the customer first!
On behalf us all of us at DARCARS Volvo, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoy...ed your experience with Alexander and our team. Enjoy your new vehicle and please come visit us again soon! DARCARS Customer Relations
Tom Mangum, our service advisor, is the reason we return year after year to Darcars Volvo. He is conscientious, courteous and provides excellent evaluations... and recommendations for servicing our Volvos. He is honest and reliable. We appreciate his great service!
Thank you for the five stars, Kathy! We're glad to hear that Tom continues to provide you with excellent service. We'll be sure to pass along your co...mpliments to him. Thank you for your business and we look forward to seeing you next time. Thanks again, DARCARS Customer Relations
Daniel and Manny were amazing. Daniel worked with me and my husband extensively to find the exact model with all the specifications I wanted, including... color, interior and advanced package. Daniel found what I wanted and worked with us on a purchase price within my budget. He continued to communicate with us throughout the entire process and was very honest. I appreciated this because other dealers over the phone would keep telling us to “come in” and made no attempt to be honest about pricing. Overall I was extremely pleased with my service. Once I purchased the vehicle Manny did a wonderful job of walking me through all the tech and driving functions of my new car. I would highly recommend Darcars Volvo. Car buying was actually a pleasant experience.
Hi, Thanks for leaving us such a wonderful review. We are happy to hear that Daniel and Manny provided you all with such a great experience. We put ...customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks again, DARCARS Customer Relations