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Reviews

Average Ratings

4.9
705 lifetime reviews.
  • Toyota highlander

    The salesman was professional and spend enough time to show vehicles and answer questions without giving any pressure to buy.

    Dealer Response

    Thank you for taking the time to write about your experience, Bhusan. It's great to know our staff was able to provide you with the pressure-free ...


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    The salesman was professional and spend enough time to show vehicles and answer questions without giving any pressure to buy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write about your experience, Bhusan. It's great to know our staff was able to provide you with the pressure-free and knowledgeable service Haley Toyota of Roanoke is known for. Please feel free to call or stop by if there is anything else we can do to help you. Warm regards, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com


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  • Excellent service

    Service done as promised. Helpful and courteous staff called me about status of my vehicle and recommended necessary additional service.


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    Service done as promised. Helpful and courteous staff called me about status of my vehicle and recommended necessary additional service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fast appointment

    I was able to schedule an appointment on very short notice to fix brakes before a trip. Everyone at Haley is efficient and friendly.


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    I was able to schedule an appointment on very short notice to fix brakes before a trip. Everyone at Haley is efficient and friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Dealership

    Kelly Allen is great salesman. He got me everything I wanted or compensated for things I couldn't get. The whole transaction was quick and easy!


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    Kelly Allen is great salesman. He got me everything I wanted or compensated for things I couldn't get. The whole transaction was quick and easy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent service

    The staff specially Mr. Kelley Allen was very efficient and accomodating. I would definitely recommend this company to my friends and family.


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    The staff specially Mr. Kelley Allen was very efficient and accomodating. I would definitely recommend this company to my friends and family.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Good experience

    Salesperson was good and knowledgeable, buyig process was quick with no suprises. Would go back when i buy my next one.

    Dealer Response

    We appreciate you for letting others know about your experience at Haley Toyota of Roanoke, Michael. If you ever need anything in the future, plea...


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    Salesperson was good and knowledgeable, buyig process was quick with no suprises. Would go back when i buy my next one.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you for letting others know about your experience at Haley Toyota of Roanoke, Michael. If you ever need anything in the future, please don't hesitate to let me know. Take care! Best regards, Chuck Baker, General Manager, (540) 345-1666, chuckcbaker@aol.com


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  • Great service and a very nice waiting area.

    I was a walk in for inspection and out in about 1.5 hours. Very nice waiting area and all were very friendly.

    Dealer Response

    Thank you for visiting our service department and for leaving the kind words, Charles. We plan to continue giving great customer service and a com...


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    I was a walk in for inspection and out in about 1.5 hours. Very nice waiting area and all were very friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting our service department and for leaving the kind words, Charles. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Best regards, Hoyt Parris, Service Manager, (540) 345-1666, hparris@haleyauto.com


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  • clean dealership and friendly people

    The process was so easy. I just emailed the service department in advance and scheduled an appointment. I received a couple reminder notices. w...

    Dealer Response

    Bobbie, thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very hap...


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    The process was so easy. I just emailed the service department in advance and scheduled an appointment. I received a couple reminder notices. when I got there the work was done in the time frame they promised and everyone involved was very friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bobbie, thanks for this great review! I can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best regards, Hoyt Parris, Service Manager, (540) 345-1666, hparris@haleyauto.com


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  • Pleasant experience and timely repairs

    Overall it was a very pleasant experience interacting with associates, as always, and my vehicle repairs were completed in record time.

    Dealer Response

    That's fantastic to hear, Gail! I will be sure to thank our team for providing you with a pleasant experience. If we can help with anything in the...


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    Overall it was a very pleasant experience interacting with associates, as always, and my vehicle repairs were completed in record time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    That's fantastic to hear, Gail! I will be sure to thank our team for providing you with a pleasant experience. If we can help with anything in the future, please don't hesitate to contact me. Best regards, Hoyt Parris, Service Manager, (540) 345-1666, hparris@haleyauto.com


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  • Great service

    Everyone is professional & friendly. Very efficient ! Exceptionally clean, wifi & TV available while waiting! They refunded my money I lost in dri...

    Dealer Response

    We appreciate your marvelous feedback, Jo. It is our commitment to ensuring quality customer care by providing comfortable and relaxing facilities...


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    Everyone is professional & friendly. Very efficient ! Exceptionally clean, wifi & TV available while waiting! They refunded my money I lost in drink machine immediately .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Jo. It is our commitment to ensuring quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see Haley Toyota of Roanoke for any future needs! Thanks again. Best regards, Hoyt Parris, Service Manager, (540) 345-1666, hparris@haleyauto.com


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