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Mercedes-Benz of Fort Myers

(1,238 reviews)
Visit Mercedes-Benz of Fort Myers
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (888) 405-8279 (888) 405-8279
Used (877) 920-3276 (877) 920-3276
Service (888) 860-8744 (888) 860-8744

Reviews

(1,238 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Fort Myers from DealerRater.

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Nero took good care of helping me get into my new car,

Nero took good care of helping me get into my new car, highly recommended!! And can’t wait to send friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Mercedes-Benz of Fort Myers for your new car! We are thrilled to hear that Nero provided you with an excellent experience. We appreciate your recommendation and can't wait to see you again!

From start to finish everyone was great, it was a no

From start to finish everyone was great, it was a no pressure sales deal. That works for me the whole team was great. My salesman Grant F. Is fantastic. First time a finance manager was considerate and told me the product value adds that were tailored to my needs. Intent sales contact Rebecca.was fantastic

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience with us! We are thrilled to hear that our team provided you with exceptional service. It's our goal to make sure our customers are completely satisfied, and we're glad to know that our team exceeded your expectations. Thank you for choosing our business, and we hope to work with you again in the future!

Great experiences.

Great experiences.good price. Sales person is very helpful. He was very good. Showing me the car with details.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers!

Everyone was so helpful and polite.

Everyone was so helpful and polite. Facility was so clean and we felt very important. Everything was explained so we understood what we were buying. Brantley Williams went over and above during all aspects of our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Have a great day!

It was so easy dealing with Chris during our purchase,

It was so easy dealing with Chris during our purchase, and we were very pleased with the experience. We would not hesitate to recommend this dealer to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Excellent sales team!

Excellent sales team!!!!! Best service ever hands down ???? 4th car purchased here!!!! I highly recommend the dealer to anybody looking for an excellent car and a highly reputable brand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I had a great experience working with my car salesperson

I had a great experience working with my car salesperson (Serguei). He was incredibly helpful throughout the entire process, patiently answering all my questions and making sure I understood every detail. He took the time to find the best options for me and made the buying experience smooth, stress-free, and enjoyable. I truly appreciate his professionalism, honesty, and dedication. I would definitely recommend him to anyone looking to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Gary was my salesman Phil handled Finance Me and my

Gary was my salesman Phil handled Finance Me and my wife could not have asked for a better experience Everything went very smooth with our purchase We will definitely recommend Mercedes-Benz or Fort Myers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

The service was excellent.

The service was excellent. Nero took the time to explain the car in detail while our test drive and made sure we feel comfortable in the decision process. We weren’t pressured into buying additional packages which was a big plus in our experience with this dealership, too. We left with our new car feeling very comfortable with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our dealership for your car purchase! We're thrilled to hear that you had an excellent experience with Nero. We pride ourselves on providing top-notch service and ensuring our customers feel comfortable during the decision process. We look forward to serving you and your new car for many years to come!

This is our 2nd purchase with Mercedes Benz of Fort Myers

This is our 2nd purchase with Mercedes Benz of Fort Myers working with Serguei. He was available for questions as I narrowed down what I wanted. He was very patient throughout the entire process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Mercedes Benz of Fort Myers for your second purchase! We are thrilled to hear that Serguei provided exceptional service and was patient throughout the entire process. We truly value your business and look forward to serving you again in the future.