Reviews

Average Ratings

4.8
106 lifetime reviews. Includes reviews of Duncan Acura Audi from DealerRater.com
  • Great Car Buying Experience

    Actually saw the vehicle that I wanted on online and call the salesman to see if it could be pick it up on a different lot. He gladly picked it up...


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    Actually saw the vehicle that I wanted on online and call the salesman to see if it could be pick it up on a different lot. He gladly picked it up and I purchased the vehicle. The folks at Duncan really take care of their customers.Any time I bring it in they show the care and concern just as if it were there own vehicle. They truly service what they sell. Thanks Duncan!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Subaru BRZ

    Awesome x1000 great people great customer service awesome location quick and easy process couldnt be happier and shout out to Mr.Call thanks for e...


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    Awesome x1000 great people great customer service awesome location quick and easy process couldnt be happier and shout out to Mr.Call thanks for everything. Your da mannnn......

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Wonderful people
    July 12, 2017

    This place is awesome. My husband saw a Honda CRV on line and wanted to take a look at it. We pulled onto the lot and immediately Robert Medlin ...


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    This place is awesome. My husband saw a Honda CRV on line and wanted to take a look at it. We pulled onto the lot and immediately Robert Medlin was out the door asking if he would help us. The car was actually being detailed but he went and got it for us, let us test drive it and stayed that evening well after 8 to help us. Since it was late we had to return the next day to finish the deal, because the banks were not open, but everything was complete and ready just as they promised. We even received calls the next morning to let us know how everything was going. Another thing that impresses us so much with this dealership is EVERYONE!!! went out of their way to speak to us and make us feel like more than customers, we were truly treated as friends. We highly recommend Robert Medlin if you are looking to buy a car. He's one of the BEST we have ever dealt with.

    Does recommend this dealer

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  • Great Experience!

    Great experience. Salesperson was not pushy and understood that we wanted to take our time when making this huge decision.


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    Great experience. Salesperson was not pushy and understood that we wanted to take our time when making this huge decision.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • purchase pre-owned vehicle
    April 5, 2017

    I had been to so many car lots and dealerships when I was referred to Duncan. Actually told to ask for Robert Medlin. He was very helpful in hel...


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    I had been to so many car lots and dealerships when I was referred to Duncan. Actually told to ask for Robert Medlin. He was very helpful in helping me find the right vehicle. I have recommended him to many people. Very honest and super professional. I will definitely buy future cars from him. This dealership should be honored to have him as an employee.

    Does recommend this dealer

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  • It was great
    April 1, 2017

    My husband told the salesman what we were looking for and he took him straight to a vehicle that met our needs. Our salesman was Robert Medlin. Th...


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    My husband told the salesman what we were looking for and he took him straight to a vehicle that met our needs. Our salesman was Robert Medlin. There was no pressure to buy this vehicle or any other vehicle. Robert rearranged his personal schedule to be able to stay with us and finish the deal. He called later to be sure everything was ok and to thank us for buying a car from him and Duncan. I would definitely recommend and Duncan and Robert to anyone.

    Does recommend this dealer

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  • Great Car Buying Experience
    February 19, 2017

    I would recommend Robert Medlin he was helpful, honest, professional, and very easy going. Robert provided excellent customer service, and was ve...


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    I would recommend Robert Medlin he was helpful, honest, professional, and very easy going. Robert provided excellent customer service, and was very knowledgeable on all the features/options on the Acura TLX. I would not hesitate to purchase another vehicle in the future from Duncan Acura, a very pleasant car buying experience. Thank you!

    Does recommend this dealer

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  • very nice dealership
    September 28, 2016

    After a not so great experience the first time I came and purchased my vehicle with one guy, Robert stepped up and changed my whole experience. Th...


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    After a not so great experience the first time I came and purchased my vehicle with one guy, Robert stepped up and changed my whole experience. Thank you for everything!

    Does recommend this dealer

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  • Easygoing, honest, helpful
    September 9, 2016

    Chris was super laid back, not pushy, not overbearing, didn't launch into a long-winded sales pitch, just there for when we had questions and want...


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    Chris was super laid back, not pushy, not overbearing, didn't launch into a long-winded sales pitch, just there for when we had questions and wanted to start the process of purchasing. He was also very up-front about the price and they even showed us their results for similar cars at competing dealerships in the vicinity (I knew they were accurate because I'd seen the same cars in my online searches). Overall a very pleasant experience - I especially appreciated the lack of pushiness and helpful tips to save us money. Highly recommend.

    Does recommend this dealer

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  • Great

    Best warranty for used vehicles around...great customer service...nice cars..best dealership in roanoke valley


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    Best warranty for used vehicles around...great customer service...nice cars..best dealership in roanoke valley

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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