Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.4
Average based on 38 reviews.
  • Love our new Lexus

    Love our new Lexus RX we bought at Platinum. We had a great experience and we went to three other dealers and found the best deal at and a great v...


    Show Full Review

    Love our new Lexus RX we bought at Platinum. We had a great experience and we went to three other dealers and found the best deal at and a great value for our trade in! Thanks R.N.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Unexpectedly Above and Beyond!

    I recently purchased a used Audi Q7 from Platinum Autos. Platinum Autos went above and beyond in their service, they stood by me when I had an iss...


    Show Full Review

    I recently purchased a used Audi Q7 from Platinum Autos. Platinum Autos went above and beyond in their service, they stood by me when I had an issue with the extended warranty and really stepped up to the plate to ensure I had a satisfactory outcome. I cannot say enough about how great their customer service has been. I would recommend them to anyone who is in the market for a good used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • no response

    never called to find out about my inquiry oh well must have too much business except mine

    Dealer Response

    Thanks for letting us know, The Cars.com (dealer) site went down. We couldn't receive email leads or add or remove any vehicles. I can give you my...


    Show Full Review

    never called to find out about my inquiry oh well must have too much business except mine

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for letting us know, The Cars.com (dealer) site went down. We couldn't receive email leads or add or remove any vehicles. I can give you my cars.com representatives direct line if you would like to verify. Sorry for the inconvenience it may have caused. Thanks The internet division


    Hide Full Review
  • Does Not Bother Responding.....

    E-mailed 2 times regarding a Honda Accord for pricing.....never heard back other then a robotic email response. So we went some place else...There...

    Dealer Response

    Thanks for letting us know, The Cars.com (dealer) site went down we could receive email leads or add or remove any vehicles for two days. I can gi...


    Show Full Review

    E-mailed 2 times regarding a Honda Accord for pricing.....never heard back other then a robotic email response. So we went some place else...There loss....

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for letting us know, The Cars.com (dealer) site went down we could receive email leads or add or remove any vehicles for two days. I can give you my cars.com representatives direct line if you would like to verify. Sorry for the inconvenience it may have caused. Thanks The internet division


    Hide Full Review
  • really good experience

    I never thought I would ever say that I had a really good experience at a car dealership! I came in not expecting to buy anything because I was "u...


    Show Full Review

    I never thought I would ever say that I had a really good experience at a car dealership! I came in not expecting to buy anything because I was "upside down" on my Hyundai, but Robert made the miracle happen. He introduced us to a super awesome salesman named Triston and he made the whole experience super fun! Buy a car from him, he really cares about you because he spent an entire hour trying to help me find the lowest insurance quote on the internet because he felt that may insurance company was overpriced. He didn't gain anything from doing this, but he did gain my respect and loyalty. Buy another car and buy it from Triston!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • really good experience

    I never thought I would ever say that I had a really good experience at a car dealership! I came in not expecting to buy anything because I was "u...


    Show Full Review

    I never thought I would ever say that I had a really good experience at a car dealership! I came in not expecting to buy anything because I was "upside down" on my Hyundai, but Robert made the miracle happen. He introduced us to a super awesome salesman named Triston and he made the whole experience super fun! Buy a car from him, he really cares about you because he spent an entire hour trying to help me find the lowest insurance quote on the internet because he felt that may insurance company was overpriced. He didn't gain anything from doing this, but he did gain my respect and loyalty. Buy another car and buy it from Triston!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • best car buying experience

    My wife and I had the best car buying experience at Platinum Autos. We love our Lexus and we believe we received the best price too. They gave $25...


    Show Full Review

    My wife and I had the best car buying experience at Platinum Autos. We love our Lexus and we believe we received the best price too. They gave $2500 more for our trade than the other dealers. Thanks Brent S.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • best car buying experience

    My wife and I had the best car buying experience at Platinum Autos. We love our Lexus and we believe we received the best price too. They gave $25...


    Show Full Review

    My wife and I had the best car buying experience at Platinum Autos. We love our Lexus and we believe we received the best price too. They gave $2500 more for our trade than the other dealers. Thanks Brent S.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • My first purchase from Platinum Autos GREAT

    The is my first purchase from Platinum Autos in Bellevue and second Mercedes Benz vehicle. Generally, my experience with my first vehicle an 07 S5...


    Show Full Review

    The is my first purchase from Platinum Autos in Bellevue and second Mercedes Benz vehicle. Generally, my experience with my first vehicle an 07 S550 purchased CPO in 2010 left me excited to consider a second purchase, Robert did excellent job at Platinum Autos and managed to ease my concerns and now I am driving a 2014 CLS550. Every person I encountered was attentive and always remembered my name over the few months I spent deciding on whether a new car was in my future. Robert clearly put in the best effort in moving the process along with patience, answering all my questions, addressing any of my concerns and always with a warm smile and firm handshake of a friend greeting a familiar face. I will not say I was not hustled in anyway by the dealership on price, but I at least appreciate the effort of making sure I did not notice. Job well done Platinum Autos, I am a happy customer and will soon return to purchase another vehicle for my better half. M. Chen

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Rude customer service

    Checked out their website and saw fair prices. Decided to go take a look commuting about 20 miles, and when we arrived they had no sales person on...

    Dealer Response

    Hi Please call Robert on my cell number 206 650 0505, we are confused on this review, We don't have any female sales employee's nor do we have a m...


    Show Full Review

    Checked out their website and saw fair prices. Decided to go take a look commuting about 20 miles, and when we arrived they had no sales person on site. No one came out of the office/home. Saw a blonde woman take a peek so after walking the small lot I walked up to the office and the woman was rude and not helpful at all. She sent me back down to the lot to find their mechanic John. I guess they didn't want to do business, so I left.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Please call Robert on my cell number 206 650 0505, we are confused on this review, We don't have any female sales employee's nor do we have a mechanic, or a mechanic named John. We don't have any employee's named John. There are two other dealers in Washington using the Platinum name. Again please call Robert so we can get this confusing issue resolved. Thanks the internet division


    Hide Full Review