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Reviews

Average Ratings

4.8
965 lifetime reviews.
  • Great customer service and car buying experience!

    Had a great car buying experience! Justin our salesmen was very polite and helpful and stayed after hours on a Saturday to help us find the truck ...

    Dealer Response

    Thank you for your recommendations, David! It will be my pleasure to let Justin know about your review. Have a wonderful weekend!


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    Had a great car buying experience! Justin our salesmen was very polite and helpful and stayed after hours on a Saturday to help us find the truck that we wanted. Would highly recommend Shelor and also our salesmen Justin. Excellent experience all around!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your recommendations, David! It will be my pleasure to let Justin know about your review. Have a wonderful weekend!


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  • REVIEW

    Andy Millirons was hands down the best! Thanks for the new car!


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    Andy Millirons was hands down the best! Thanks for the new car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Routine Maintenance

    Bobby was professional and took note of my requests.


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    Bobby was professional and took note of my requests.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • state inspection

    Opened on time& quick service, Don't need extra talk!!?


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    Opened on time& quick service, Don't need extra talk!!?

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service at Christiansburg Motor Mile

    Service Department technician was extremely helpful. I got there early, before they opened and was in and out in about 1 1/2 hours. Great ser...


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    Service Department technician was extremely helpful. I got there early, before they opened and was in and out in about 1 1/2 hours. Great service. Jayson Lynch, Subaru service advisor, was honest, efficient, polite, and competent. Explained everything clearly. It was warranty service on a 2017 subaru outback.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service 2014 Traverse

    The repair check in facility was really nice. We were greeted in a timely manner and were checked in and ready to leave within minutes. The servic...


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    The repair check in facility was really nice. We were greeted in a timely manner and were checked in and ready to leave within minutes. The service personnel explained what we could expect (possible recall and when we would hear back). Received a call in early afternoon advising our issue was covered under a recall and were not charged anything.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Helpful service department

    I had a lighting problem with my Subaru Legacy. Even though I had a gold warranty Subaru declined coverage. I was not happy! Jayson Lynch of your ...


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    I had a lighting problem with my Subaru Legacy. Even though I had a gold warranty Subaru declined coverage. I was not happy! Jayson Lynch of your service department suggested I call Subaru America and inquire as to why they weren't covering the wiring harness and labor. After several contacts with Subaru they eventually covered the entire cost of repair. Jayson was very sympathetic and helpful during the entire process, keeping me informed of the status of the repair and communicating with the Subaru representative. He represents you service department well! Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Former customer

    I would like to thank Josh Tabor and sales manager of the used car store for helping my mom today you guys been so good to me and my family thank...


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    I would like to thank Josh Tabor and sales manager of the used car store for helping my mom today you guys been so good to me and my family thanks so much

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    Brian lawless is the BEST in the service department!


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    Brian lawless is the BEST in the service department!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Toyota service

    The Toyota Dealership is the best! I have purchased 3 Toyota 's from them and they have serviced each one and have done an excellent job. The guys...


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    The Toyota Dealership is the best! I have purchased 3 Toyota 's from them and they have serviced each one and have done an excellent job. The guys get your car right in and are very nice and explains everything.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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