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Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 8:00 PM
Tue 7:00 AM - 8:00 PM
Wed 7:00 AM - 8:00 PM
Thu 7:00 AM - 8:00 PM
Fri 7:00 AM - 8:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
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Reviews

3.9
293 lifetime reviews. Includes reviews of BMW of Sterling from DealerRater.com
  • Great Customer Experience

    I cannot emphasize enough how fortunate I was to have found BMW of Sterling, but especially to have found Matthew Tillman, my Sales Advisor for th...


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    I cannot emphasize enough how fortunate I was to have found BMW of Sterling, but especially to have found Matthew Tillman, my Sales Advisor for this purchase and Hash Abbasi the Finance Manager. Since the beginning, Matt immediately welcomed me and showed me with great passion the available models based on what I told him I was interested on. His patience to explain the features of the cars, his passion while talking about the models and about BMW made me conclude right away BMW was exactly what I had been looking for. After he explained every single feature of the car I was interested on, I explained I had to wait a few weeks to purchase the car because I needed to renew my driver's license. That was not a problem, he waited until I got that done. Amazingly Matt kept calling and emailing me to check on the status of my driver's license renewal and gave me tips and tricks on where to do the renewal faster. Isn't that cool? I had never seen a Sales Advisor giving this extra mile to support a customer! I felt supported and valued since the time I entered that door till the end of the purchase. When the time to do the purchase came he had everything ready for me to take the car home. The paperwork I had to do was processed very quickly and smoothly while sharing free coffee at BMW of Sterling. Another thing that really surprised me and I really liked was the fact that the Finance Manager Hash Abbasi was fully omitted to help me with the finance process, he took the initiative to find the best bank for me at the best interest rate, what a great customer service. He literally said: "I promise I am going to make it happen" and he did. When it was time to jump on my new car and take it home, Matt took the time to explain all features, congratulated me, helped me take a few photos for Facebook and gave me a handshake and a hug. Couldn't have asked for better than this, simply amazing experience. I have no words to describe how amazing this experience was. When I compare it with what I faced weeks before at Mercedes Benz it's a world of a difference. I totally recommend BMW but especially BMW of Sterling to anyone looking for great customer service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Outstanding car buying experience

    My wife and I recently purchased a 2017 BMW X5 from Sal Ufyani at BMW of Sterling. We have been casually looking at Mercedes, Audi and BMW for th...


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    My wife and I recently purchased a 2017 BMW X5 from Sal Ufyani at BMW of Sterling. We have been casually looking at Mercedes, Audi and BMW for the last two years, allowing us to visit many dealers in the Northern VA area. BMW of Sterling was the first dealer that actually listened to what we want, didn't try to upsell us with features we didn't need. When we wanted to talk price, they didn't roll out a bunch of lower level models or used cars. They worked with us to get a deal that made everyone happy. Sal is one of the few car salesmen who didn't try and push us in one direction or another, or try to hard sell us on something we didn't want. He just listened and made every effort to meet our needs. Without question, I would recommend BMW of Sterling to anyone looking for excellent service and value.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Amazing experience!!
    May 8, 2017

    Can't complaint, I was treated with respect and Matthew from sales,Jim Vallas manager gave me an excellent service. Felt like a King!!! Definitely...

    BMW of Sterling

    Thank you for acknowledging your sales experience with us. We value you as a customer and thank you for your business.


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    Can't complaint, I was treated with respect and Matthew from sales,Jim Vallas manager gave me an excellent service. Felt like a King!!! Definitely would refer BMW of Sterling. Because of the amazing Customer Service and beautiful facility. 100% Satisfied...

    Does recommend this dealer
    BMW of Sterling

    Thank you for acknowledging your sales experience with us. We value you as a customer and thank you for your business.


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Service & Repair

About Our Dealership

Dealer on Cars.com since June 2008

BMW of Sterling is one of the largest BMW dealers in North America. Located just minutes west of Dulles Airport in Sterling, VA. Visit us at our state of the art facility. Our unwavering commitment is to: excellence, service, and community both internally and externally. Enjoy fresh baked cookies at our cafe. Surf the net via free Wi-Fi or get a little work done at one of our convenient work stations. Our commitment to service goes beyond just your BMW's. We service all makes and models. BMW of Sterling, expect more.

"LARGEST BMW INVENTORY IN V.A., M.D, AND D.C. BEST PRICES AND CUSTOMER SERVICE #1 SERVICE DEPARTMENT COME IN !!"