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|Sales||9:00 AM - 8:00 PM|
|Service||7:00 AM - 8:00 PM|
|Mon||9:00 AM - 8:00 PM|
|Tue||9:00 AM - 8:00 PM|
|Wed||9:00 AM - 8:00 PM|
|Thu||9:00 AM - 8:00 PM|
|Fri||9:00 AM - 8:00 PM|
|Sat||9:00 AM - 6:00 PM|
|Mon||7:00 AM - 8:00 PM|
|Tue||7:00 AM - 8:00 PM|
|Wed||7:00 AM - 8:00 PM|
|Thu||7:00 AM - 8:00 PM|
|Fri||7:00 AM - 8:00 PM|
|Sat||8:30 AM - 5:00 PM|
I purchased a used 2016 X3 from BMW of Sterling. The experience was fantastic! I was warmly greeted as soon as I walked into the dealership. Mo...
I purchased a used 2016 X3 from BMW of Sterling. The experience was fantastic! I was warmly greeted as soon as I walked into the dealership. Mohammed and I negotiated the sale in a fair and professional manner- no underhanded tactics, no waste of my time. There was an extended wait to meet with the finance department to finalize the purchase. In the grand scheme of things, this is fairly minor. I highly recommend this dealership for those seeking an experience where the buyer is treated with respect.
My wife and I recently purchased a 2017 BMW X5 from Sal Ufyani at BMW of Sterling. We have been casually looking at Mercedes, Audi and BMW for th...
My wife and I recently purchased a 2017 BMW X5 from Sal Ufyani at BMW of Sterling. We have been casually looking at Mercedes, Audi and BMW for the last two years, allowing us to visit many dealers in the Northern VA area. BMW of Sterling was the first dealer that actually listened to what we want, didn't try to upsell us with features we didn't need. When we wanted to talk price, they didn't roll out a bunch of lower level models or used cars. They worked with us to get a deal that made everyone happy. Sal is one of the few car salesmen who didn't try and push us in one direction or another, or try to hard sell us on something we didn't want. He just listened and made every effort to meet our needs. Without question, I would recommend BMW of Sterling to anyone looking for excellent service and value.
Potential Buyers & fellow BMW owners beware. I dont normally rely on social media as a means to get customer service but I guess I am done being ...
Potential Buyers & fellow BMW owners beware. I dont normally rely on social media as a means to get customer service but I guess I am done being patient! As a person who chose to purchase my luxury dream car with lot of expectations at this location, that enrages me. I only chose this place because of my cousin's reference. Could I have read few reviews and done my research,this is place will be not in my list. Firstly, Here's my story/complaints which can also be a Shocking example of bad customer service: Issue 1: Brand new Car was found with crack on windshield, after many discussions sales team replaced with new one for no cost. Issue 2: Very unprofessional way in replacing windshield caused damage on the dash board as shown pics uploaded. (Outstanding issue) Issue 3: No detailing done, car used by service team and delivered with strains and oil spills as shown in pics uploaded (Costed 300$ for detailing) Issue 4: No respect for customers time, long waiting to get hold of service team and managers. Pros: Found exact color and style of my dream car. Bottom line: This place is so lame, don’t know why it has four stars, terrible service and my unresolved father issues mean I WILL NOT BE COMING BACK. If I could leave negative 2 stars I would.