New 866-636-9553 Dealer Website
Used 866-632-6008 Email Dealer
Service 855-504-2416

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Reviews

Average Ratings

4.7
Average based on 544 reviews
  • great experience

    I came in today, from outof town, Stephanie Schooley greeted me and showed me different options on the Toyota Camry. Im ready to buy right now, b...


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    I came in today, from outof town, Stephanie Schooley greeted me and showed me different options on the Toyota Camry. Im ready to buy right now, but she will be who i buy from when i am ready. Thank you for the attention to detail.

    Shopped for a new car
    Does recommend this dealer
    Did not make a purchase
    1 people out of 3 found this review helpful. Did you?

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  • Taylor

    I saw the Toyota RAV4 I wanted on cars.com and called the Toyota of Dallas dealership to find out if it was available and whether it's in good con...

    Dealer Response

    Taylor, thanks for the feedback. We are sorry to hear that you did not enjoy your experience with us. We would like to speak with you further abou...


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    I saw the Toyota RAV4 I wanted on cars.com and called the Toyota of Dallas dealership to find out if it was available and whether it's in good condition. The rep there guaranteed me that it was available and in good condition before heading out. My husband and I drove 45 minutes to get there just to find out that this car had a huge dent at the trunk door and lots of hail damage throughout the exterior of this car. I tried to confront the manger there that they should have disclosed the fact that this car has a lot damage. It wasn't even disclosed in CarFax, not to mention they said that it was in "excellent" condition to this day on Cars.com. The manager was rude and obnoxious, talking so condescending to me. He didn't care that they wasted our time, telling us to come there to see a car that is badly damaged. The photos that are posted on this site regarding that car do not do justice to the amount of hail damaged that they are trying to hide. This dealership, with the type of leadership like that of the rude manager, do not care about customer service and have questionable honesty, and for this reason, I will never return to that dealership.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Taylor, thanks for the feedback. We are sorry to hear that you did not enjoy your experience with us. We would like to speak with you further about your time with us. Please contact Customer Service Manager, Sarah Mann, at 972-852-0158.


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  • Excellent service by Gary Loth

    I bought my 07 Camry from Toyota of Dallas 9 years ago, and went through recalls in 2010 at the same place. Sometimes I did my car maintenance th...

    Dealer Response

    Hey! Thanks for the review! We are so happy to hear that you enjoyed your time with our service department at Toyota of Dallas!


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    I bought my 07 Camry from Toyota of Dallas 9 years ago, and went through recalls in 2010 at the same place. Sometimes I did my car maintenance there, they have always provided me with excellent services. Particularly early this month, I should say that Service Department Director Gary Loth, who is not only very professional but provided the service to my car beyond my expectations. I really appreciate his leadership and their thoughtful team work. Definitely, they are the first choice to get car service done in town.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey! Thanks for the review! We are so happy to hear that you enjoyed your time with our service department at Toyota of Dallas!


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  • Excellent Experience

    I had an excellent experience. Elvin Martinez, sales associate, did a good job getting the car I was interested in and providing info. Brent Willi...

    Dealer Response

    Hi Ryan. Thank you for the feedback. We are so happy to hear you enjoyed your time with the Toyota of Dallas team! We look forward to doing busine...


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    I had an excellent experience. Elvin Martinez, sales associate, did a good job getting the car I was interested in and providing info. Brent Williams, sales manager, handled negotiations well. After the sale, Brent and Chris Green, finance, provided a few services that were of great value to me. They were attentive to my needs even after the sale. Refreshingly different! Thank you guys! I'll be back and will encourage others to come as well.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ryan. Thank you for the feedback. We are so happy to hear you enjoyed your time with the Toyota of Dallas team! We look forward to doing business with you in the future! Thanks!


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  • Great Service - New Corolla

    June Heard was an excellent rep for the dealership. Answered all my questions in the purchase process.

    Dealer Response

    Thank you for sharing with us! We appreciate the 5 stars!


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    June Heard was an excellent rep for the dealership. Answered all my questions in the purchase process.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing with us! We appreciate the 5 stars!


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  • Toyota Tundra

    I bought my Toyota Tundra from Toyota Dallas new. Have had issues with the Bluetooth from the start. Every time I have had scheduled maintenance d...


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    I bought my Toyota Tundra from Toyota Dallas new. Have had issues with the Bluetooth from the start. Every time I have had scheduled maintenance done I complained about bluetooth.Had it there about 2 weeks ago AGAIN for Bluetooth. They did all the updates at that time and then told me if this did not work they would replace the Bluetooth. I called back Tues. made an appointment for noon today. When I arrived I was told I had no appointment. After 31/2 hours wait I was told AGAIN that they did all the updates. NO NEW BLUETOOTH

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • Used car

    Called on a car but didn't like the interior color.

    Dealer Response

    Thank you for the 5 stars, Donald!


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    Called on a car but didn't like the interior color.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 stars, Donald!


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  • Great treatment

    Dealt with Shannon and he was the best . Never been treated this good in my life by a car dealer . 20 on a scale from 1-10. Thank you for being so...

    Dealer Response

    Thank you for the kind words! We are so pleased to hear about the great service you received from our team. Thank you for choosing Toyota of Dallas1


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    Dealt with Shannon and he was the best . Never been treated this good in my life by a car dealer . 20 on a scale from 1-10. Thank you for being so nice and helpful

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words! We are so pleased to hear about the great service you received from our team. Thank you for choosing Toyota of Dallas1


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  • Honest, Friendly, Gread deal

    This was by far the best experience I've had with purchasing a car. Thomas Stauts and the team at Toyota of Dallas was refreshing to work with. I ...

    Dealer Response

    We appreciate your kind words regarding our employee Thomas! Thank you for your positive feedback. We look forward to your next visit!


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    This was by far the best experience I've had with purchasing a car. Thomas Stauts and the team at Toyota of Dallas was refreshing to work with. I am NOT a easy person to work with, and I was out to shop for the best deal. Thomas Stauts was my first stop. Toyota of Dallas is where I have been servicing my current vehicle, and I felt familiar with this location. Thomas was very understanding that I wanted to make sure I was getting a good deal. I then drove to three other dealers over the next two days, and met very pushy sales people who only cared was how to sell me a car that day, and not let me leave. I am very happy to say the first deal offered was the best deal, and I was back at Toyota of Dallas. I would definitely recommend Thomas at Toyota of Dallas.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate your kind words regarding our employee Thomas! Thank you for your positive feedback. We look forward to your next visit!


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  • Great experience thanks to Mike Plazek!

    My car was totaled and I DID NOT want to spend my vacation time at a car dealership. However, Mike Plazek at Toyota of Dallas made my experience o...

    Dealer Response

    We are happy to hear about the great service you received from Mike! Knowing that he made your time at our dealership enjoyable is wonderful. Than...


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    My car was totaled and I DID NOT want to spend my vacation time at a car dealership. However, Mike Plazek at Toyota of Dallas made my experience of purchasing a car very pleasurable and expedient. He was very honest and forthcoming about all negotiations. As a female, I was nervous about making the deal on my own, but Mike Plazek walked me through the entire process very patiently and answered all my questions thoroughly. I truly feel he had my best interest at heart and went above the call of duty to make sure I was more than satisfied. I am very happy with the service provided and the deal we agreed on.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are happy to hear about the great service you received from Mike! Knowing that he made your time at our dealership enjoyable is wonderful. Thank you for choosing Toyota of Dallas!


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