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He has been in the auto finance industry for the past 15 years. He received his BS in Management from The University of Texas Arlington with a focus in Management and Finance. Moe has developed a strong sense of devotion for customer service, which is key in the auto industry these days. Moe currently lives in Fishers with his wife and two children. 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He has spent 12 years working with Big Brothers of Indiana.\r\n\r\nJohn has grown children, two cats, and a beautiful wife. Most of his free time is spent with them.\r\n\r\nJohn loves the people aspect of the car business. He appreciates his customers, and makes sure they have everything they need in their car experience.","emailTxt":"jfranks@falconevss.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/33881a79d8a1.jpg","drDealerId":39343,"dealerEmpStartDtUtc":"899251200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":312435,"personPtyId":37811054,"firstName":"Steve","lastName":"Lloyd","titleText":"Sales Consultant","shortBioText":"Steve has been a part of the Falcone team for 10 years. He grew up in Carmel, IN and attended Indiana University. Steve and his wife have a total of 4 kids in their family.\r\n\r\nSteve loves to golf and bowl. On Thursdays, he loves to watch The Big Bang among others.\r\n\r\nSteve is in the business because he loves the people and the relationships you make with your customers. 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Falcone Volkswagen Subaru

4.9 out of 5 (4.9) 390 reviews

Dealer on Cars.com since May 2005

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 6:00 PM
Tue 9:00 AM - 7:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 7:00 PM
Fri 9:00 AM - 6:00 PM
Sat 10:00 AM - 5:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed

Reviews

4.9 out of 5 4.9
390 lifetime reviews. Includes reviews of Falcone Volkswagen Subaru from DealerRater.com
  • *****BEST SALES EXPERIENCE IN TOWN*****
    April 2, 2018

    Got to work with Gene Neal, John Wilson, and Mr. Falcone...everyone was extremely thoughtful and the whole process was very smooth-again. Purchased:... 2017 Subaru Outback (March 2017) 2018 VW Jetta (March 2018)

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new vehicle, John! We're so glad you had the best buying experience! If you ever have additional questions or needs, please le...t us know! Safe travels!


    Employees Worked With
    Gene Neal

    Sales and Leasing Consultant

  • 5.0 out of 5
    Outstanding Service
    April 18, 2018

    My 2018 Subaru Crosstrek needed body work due to a minor rear-end collision. The body shop provided me with a detailed explanation and proposal. Their... quote was both less than two other dealer bodyshops I received quotes from, and included a more thorough repair. I was able to schedule service promptly and the work was completed on time and met my expectations.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Can't see myself buying from any other dealership.
    April 12, 2018

    I recently purchased a 2018 Subaru Crosstrek, my second Crosstrek from Falcone. As discussed with staff both times, the entire sales process was seaml...ess and actually enjoyable. I never thought that buying a new care would be enjoyable! I am on a budget and everyone I worked with treated me like my time and purchase were valuable. I worked in a sales environment for 16 years and am very observant of those who treat customers well. I specifically returned to Falcone because of how I was treated by the whole team, but more specifically Tiffany C. She has made me feel completely confident in both of my purchases. The first purchase was a CPO and the recent a new Crosstrek. When I made the decision to buy new, there was no question as to where I would buy, due to how I was treated by Tiffany throughout my first purchase. Thank you to all of you who helped me with my new car. You gals and guys rock!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Employees Worked With
Read all reviews

See All In-Stock Inventory


Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Falcone Volkswagen Subaru from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Oil, Filter Change

    $59.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 148 Offers on 16 Models

About Our Dealership

Dealer on Cars.com since May 2005

Anyone can sell you a new car. And if a new car is all you want, then you have lots of dealerships to choose from. But at Falcone Automotive, I want to build relationships. After four decades in the vehicle business, I know there is no substitute for customer service. You expect it. You deserve it. And that's what we are going to give you.

You can count on it. Why?
Because that's my name on the door.

Bob Falcone
President/CEO
Falcone Automotive
Falconevss.com

"No Dealer or Doc Fees...Ever!"

Top Reviewed Employees

Service Consultant

Assistant Service Manager & Service Consultant

Volkswagen Sales Manager

Delivery Specialist

Service Consultant

Sales and Leasing Consultant

Warranty Administrator

Marketing and Internet

Sales and Leasing Consultant

Parts Consultant

Falcone Volkswagen Subaru
1930 W 16th St Indianapolis, IN 46202
New (317) 723-6803
Used (317) 723-6805
Service (317) 747-9190
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