Falcone Volkswagen Subaru

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Reviews

Average Ratings

4.9
222 lifetime reviews. Includes reviews of Falcone Volkswagen Subaru from DealerRater.com
  • Falcone' Subaru is first class!

    Falcone Subaru is not only efficient with service but all employees I've dealt with are extremely well mannered.I have recommended them to several...

    Dealer Response

    Thank you for your kind words and your recommendations! We are happy to hear that our staff and great prices made our dealership stand out among t...


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    Falcone Subaru is not only efficient with service but all employees I've dealt with are extremely well mannered.I have recommended them to several friends and know of two that have subsequently bought vehicles there as well. Finally, they also have better prices than other Subaru dealers in the Indianapolis area. They get my vote on all aspects!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and your recommendations! We are happy to hear that our staff and great prices made our dealership stand out among the rest! Please come back anytime!


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  • Honest and transparent, what more could you ask for?
    April 18, 2017

    I started looking for a new car close to 4 months ago and inquired through the website about a particular car. I received an E-Mail from Alex Mof...


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    I started looking for a new car close to 4 months ago and inquired through the website about a particular car. I received an E-Mail from Alex Moffett and we started to kick around some numbers. He was always prompt and transparent with me - easily the best car buying experience I've had from inquiring on the website to signing the last document. When I came to the showroom to check out two vehicles I actually sat down with Bob Falcone (the owner) to run the final quote. He and all of their salespeople will actually turn the monitor around and show you every input to the final price. If you like to play games and feel like you pulled one over on somebody maybe that won't be your thing, but if you like getting a good price and knowing why you're paying what you are, Falcone is the place to go. I'll recommend anyone looking for a Subaru or VW to head over to west 16th.

    Does recommend this dealer

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  • Service
    April 17, 2017

    Steve Halloran is absolutely outstanding!...he is friendly, listens well and goes out of his way to provide superlative customer service. Highly r...


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    Steve Halloran is absolutely outstanding!...he is friendly, listens well and goes out of his way to provide superlative customer service. Highly recommend Steve and his entire team at Falcone.

    Does recommend this dealer
    Came in for service or repair

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  • Perfect place for buying a new (to me) car
    April 8, 2017

    I had a great experience with Falcone - I had been looking for a car for almost a month and we checked Falcone right before I was about to buy at ...


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    I had a great experience with Falcone - I had been looking for a car for almost a month and we checked Falcone right before I was about to buy at a different dealership and found a newer car with fewer miles for only a little bit more money. I wasn't thrilled to spend more than my budget but then I found out that Falcone didn't charge any of the extra dealership fees so the prices were much closer together when I took that into consideration. By happy coincidence, the car was also the color and interior that I wanted. The process was very painless - they let my dad and I drive around on our own for about half an hour. The car was ready to drive off the lot that day (a convenience not found at another Subaru dealer). Everyone involved in my purchase was extremely helpful and nice and did everything they could to make the experience as stress free as possible. I got a great deal on my trade in and they let me put as much money down as I wanted in order to get my monthly payment down. I will recommend Falcone for anyone interested in a new car. Plus I LOVE my new Forester!

    Does recommend this dealer

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  • I will always remember great service at Falcone

    I had a great experience with Falcone - I had been looking for a car for almost a month and we checked Falcone right before I was about to buy at ...


    Show Full Review

    I had a great experience with Falcone - I had been looking for a car for almost a month and we checked Falcone right before I was about to buy at a different dealership and found a newer car with fewer miles for only a little bit more money. I wasn't thrilled to spend more than my budget but then I found out that Falcone didn't charge any of the extra dealership fees so the prices were much closer together when I took that into consideration. By happy coincidence, the car was also the color and interior that I wanted. The process was very painless - they let my dad and I drive around on our own for about half an hour. The car was ready to drive off the lot that day (a convenience not found at another Subaru dealer). Everyone involved in my purchase was extremely helpful and nice and did everything they could to make the experience as stress free as possible. I got a great deal on my trade in and they let me put as much money down as I wanted in order to get my monthly payment down. I will recommend Falcone for anyone interested in a new car. Plus I LOVE my new Forester!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • service dept falcone subaru
    April 5, 2017

    I have a 2015 Subaru Crosstrek - I use the Falcone service dept on a regular basis for the following reasons: 1. They are super nice and helpful 2...


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    I have a 2015 Subaru Crosstrek - I use the Falcone service dept on a regular basis for the following reasons: 1. They are super nice and helpful 2. They explain things and do not try to sell me on things I do not need. 3. Their fees are comparable to same service elsewhere 4. The waiting room is clean. 5. I love my car and need it to last for a good long while and the team at Falcone help ensure that my car stays in excellent shape! Thanks!

    Does recommend this dealer
    Came in for service or repair

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  • JuanD!

    I brought my wife's '07 Jetta Wolfsburg in for an oil change like I always do. I do most of the maintenance on our vehicles but Falcone has such ...


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    I brought my wife's '07 Jetta Wolfsburg in for an oil change like I always do. I do most of the maintenance on our vehicles but Falcone has such a great value on their oil change service that it's not worth saving $4 by buying it and doing it myself. Plus they give the car an inspection and that's more than worth it. The staff is always friendly and helpful and answers any questions that I have.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Falcone Subaru

    Legacy 2.5i 54,000 Wanted the car to ensure I make the 40 miles one way. More miles than wanted, but keep Taking to my dealer to ensure it is main...


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    Legacy 2.5i 54,000 Wanted the car to ensure I make the 40 miles one way. More miles than wanted, but keep Taking to my dealer to ensure it is maintained to factory standards because this car will Have to be driven till the tires fall off. Thus far the best car I've owned verses Honda, although A good car, this Legacy exceeds my expectations.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Awesome place and people!
    March 28, 2017

    My wife and I just bought our second Subaru from here and my parents are on their 3rd. These guys at Falcons know what customer service is, nicest...


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    My wife and I just bought our second Subaru from here and my parents are on their 3rd. These guys at Falcons know what customer service is, nicest, most polite patient staff I've ever met. They would literally do anything they can to help you.

    Does recommend this dealer

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  • Great service

    Very helpful & fast response. I contacted them several times & they kindly answered all of my questions.


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    Very helpful & fast response. I contacted them several times & they kindly answered all of my questions.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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