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Stateline Chrysler Jeep Dodge

(2,481 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2015 state dealer award
View 4 awards
2015 state dealer award 2015 state dealer award 2015 state dealer award
2015 consumer dealer award
New (855) 349-9190 (855) 349-9190
Used (877) 864-9435 (877) 864-9435
Service (855) 346-3421 (855) 346-3421

Reviews

(2,481 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stateline Chrysler Jeep Dodge from DealerRater.

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Great place to buy a Jeep

Best selection of Jeeps in Charlotte. Super easy purchase process. Staff was very friendly and inviting. Get your Jeep here! Ask for Angela, she’s the best!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep engine was making a noise.

Was referred to this dealer by a friend who is a mechanic. I reached out to them and they immediately set me up with a visit to take a look at my Jeep. Amanda in the service dept went above and beyond my expectations. They took care of me and had my jeep back up and running in a couple days even though they had to take the engine apart! Very impressed and you have a new customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change and Tire Rotation

Great service, made an appointment and went in for an oil change and tire rotation for my warranty. Service was quick and done as expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Sales associate was great

Ken Smith was great! Very attentive and searched exactly what was best for me! I'd recommend them to my friends and family. Thanks for the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience and great people!

Bought a new truck and The team at Stateline was fantastic to work with. By far the best dealer interaction I’ve ever had! I will definitely return for future vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep repair

I have to rerun car alignment not right but other items are fine. I plan to take back in a few days I don’t feel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mrs.Williams

We had excellent service and it didn’t take a long process. The people were very friendly and they have good customer service.I will refer someone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service at Stateline

Stateline always accommodates my schedule for service. They go above and beyond every time I need some thing they are very helpful. I have been going there for over six years now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast service and good communication

Good first time experience! My truck had ignition go out and as such I had it towed to Stateline. They were able to diagnose and complete repair same day. Thanks for all the help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Vehicle owner

My advisor, Charles was great as usual. He kept me updated on everything and went far beyond what was required. I was happy with the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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