Reviews
Great place to buy a Jeep
Best selection of Jeeps in Charlotte. Super easy purchase process. Staff was very friendly and inviting. Get your Jeep here! Ask for Angela, she’s the best!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeep engine was making a noise.
Was referred to this dealer by a friend who is a mechanic. I reached out to them and they immediately set me up with a visit to take a look at my Jeep. Amanda in the service dept went above and beyond my expectations. They took care of me and had my jeep back up and running in a couple days even though they had to take the engine apart! Very impressed and you have a new customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change and Tire Rotation
Great service, made an appointment and went in for an oil change and tire rotation for my warranty. Service was quick and done as expected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sales associate was great
Ken Smith was great! Very attentive and searched exactly what was best for me! I'd recommend them to my friends and family. Thanks for the great service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience and great people!
Bought a new truck and The team at Stateline was fantastic to work with. By far the best dealer interaction I’ve ever had! I will definitely return for future vehicle needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jeep repair
I have to rerun car alignment not right but other items are fine. I plan to take back in a few days I don’t feel
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mrs.Williams
We had excellent service and it didn’t take a long process. The people were very friendly and they have good customer service.I will refer someone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service at Stateline
Stateline always accommodates my schedule for service. They go above and beyond every time I need some thing they are very helpful. I have been going there for over six years now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast service and good communication
Good first time experience! My truck had ignition go out and as such I had it towed to Stateline. They were able to diagnose and complete repair same day. Thanks for all the help!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vehicle owner
My advisor, Charles was great as usual. He kept me updated on everything and went far beyond what was required. I was happy with the service I received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase