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Reviews

Average Ratings

4.7
471 lifetime reviews. Includes reviews of Nissan of Melbourne from DealerRater.com
  • Great Service

    Kelly was extremely helpful and explained what I needed to know about the service visit and went over the service record with me and let me know w...


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    Kelly was extremely helpful and explained what I needed to know about the service visit and went over the service record with me and let me know what was due. She also made sure I knew I needed new tires and helped me purchase them and set up the mounting and alignment for next week. I appreciated her going into detail with me the necessity of having the alignment done so the wear on the new tires would be correct. She is an asset to your organization.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • The best car buying experience ever!!
    March 24, 2017

    Frank Lee my salesman was a pleasure to deal with. His since of professionalism is second to none. Management and finance was a absolute pleasur...


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    Frank Lee my salesman was a pleasure to deal with. His since of professionalism is second to none. Management and finance was a absolute pleasure to deal wit th.

    Does recommend this dealer

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  • Easy Car Buying
    March 12, 2017

    Hollis Collins was our salesperson. He was excellent. He's very knowledgeable, down-to-earth, and personable. We never felt pressured and Hollis ...


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    Hollis Collins was our salesperson. He was excellent. He's very knowledgeable, down-to-earth, and personable. We never felt pressured and Hollis was genuinely interested in getting us in the right vehicle. Abraham worked with us to finalize the deal and get the payment we were looking for. Phil was our finance guy and was equally great. He took the time to answer all our questions before we signed. I would definitely recommend this dealership.

    Does recommend this dealer

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  • Sarah was awesome!
    March 7, 2017

    Many thanks to Sarah for taking such amazing care of us when we were purchasing our new Sentra. She is Fantastic! She needs a raise!


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    Many thanks to Sarah for taking such amazing care of us when we were purchasing our new Sentra. She is Fantastic! She needs a raise!

    Does recommend this dealer

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  • Quick, reliable and honest
    March 5, 2017

    Very impressed with the honesty and speed of service while not sacrificing the quality. I appreciated the willingness to negotiate given my situat...


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    Very impressed with the honesty and speed of service while not sacrificing the quality. I appreciated the willingness to negotiate given my situation. I will definitely recommend.

    Does recommend this dealer

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  • Highly recommend
    February 1, 2017

    My salesperson, Jill Burks, was great. There was never any pressure to buy a car. She was very knowledgeable, understanding, and was able to answe...

    Nissan of Melbourne

    It is very kind of you to write us such a nice review, Ryan. We're proud to offer our customers a pressure-free shopping experience, and I'm glad ...


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    My salesperson, Jill Burks, was great. There was never any pressure to buy a car. She was very knowledgeable, understanding, and was able to answer all of my questions. She took the time to explain every aspect of of the car-buying process. I will definitely recommend her and Nissan of Melbourne to friends and family.

    Does recommend this dealer
    Nissan of Melbourne

    It is very kind of you to write us such a nice review, Ryan. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Nissan of Melbourne. Thank you so much for your business and please let us know if there's anything else we can do for you. Warm regards, Greg Roberts - General Manager


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  • Rude to customer
    January 17, 2017

    Your salesman was so rude! I asked about a car they had for sale on line. Was told they don't keep older models. I asked why it was being advert...

    Nissan of Melbourne

    On behalf of Nissan of Melbourne, I would like to apologize for the bad experience you had with one of our salesman. I want you to know that it is...


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    Your salesman was so rude! I asked about a car they had for sale on line. Was told they don't keep older models. I asked why it was being advertised and was treated like a second class Citizen! Maybe if I had driven up in my BMW they would have treated me differently. Totally rude!!! Don't trust these people!

    Does not recommend this dealer
    Nissan of Melbourne

    On behalf of Nissan of Melbourne, I would like to apologize for the bad experience you had with one of our salesman. I want you to know that it is our priority to satisfy every customer that enters our dealership. If you would like to discuss your experience further or if you have any questions, please do not hesitate to contact me directly. Sincerely, Greg Roberts - General Manager - groberts@nissanofmelbourne.com


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  • Great service department with reasonable prices.
    January 9, 2017

    Have had my 2013 Nissan Maxima serviced for routine maintenance for the past year. Quality service is always provided at a good price. Thank You N...


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    Have had my 2013 Nissan Maxima serviced for routine maintenance for the past year. Quality service is always provided at a good price. Thank You Nissan of Melbourne!

    Does recommend this dealer
    Came in for service or repair

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  • ,pleasant.It was apleasure.
    December 30, 2016

    I WHOULD RECOMMEND FRANK LEE AND THE NISSAN DEALERSHIP TO EVERYONE FRANK WAS VERY NICE HE ANSWERED ALL OF MY QUESTIONS ON HIS LAPTOP IN HIS OFFICE...


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    I WHOULD RECOMMEND FRANK LEE AND THE NISSAN DEALERSHIP TO EVERYONE FRANK WAS VERY NICE HE ANSWERED ALL OF MY QUESTIONS ON HIS LAPTOP IN HIS OFFICE. HE AISOEXPIAINE AII OF MY QUESTIONS ABOUT MY CAR WHILE I WAS SITTING IN IT.

    Does recommend this dealer

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  • BLACK FRIDAY NIGHTMARE
    December 3, 2016

    failing grade for nissan of melbourne - negative stars - never took delivery/possesion of new 2016 nissan versa vehicle. never signed title over ...

    Nissan of Melbourne

    Martha, thank you so much for taking the time to give us this feedback. We're so sorry to hear you had such a negative experience with our dealers...


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    failing grade for nissan of melbourne - negative stars - never took delivery/possesion of new 2016 nissan versa vehicle. never signed title over for my trade in car. never paid the $1,500 cash down. the owner, manager, and sales rep attempted to spot me into a worthless 14,230 hatchback while i was in the service department getting a replacement key cut for my altima. the misogynistic behavior at nissan of melbourne and running roughshod over me and my family pre delivery (i never drove car off the lot) is untward social and unprofessional customer service acumen. the bank loan will catapult me to ignominy. the dealer could not obtain credit approval for me but they were forcing me to take delivery of the vehicle. but i refused to take delivery and i refused to drive the 2016 nissan versa off the dealer lot. it clearly states in the purchase agreement, "additionally, the obtaining of the necessary approvals by dealer and the complete payment by consumer to dealer of all moneys due at the inception of the ric or lease serve as conditions precedent to the enforcement and validity of the ric/lease, which shall be deemed null and void if such conditions precedent are not met." void this immediately and return my 2006 nissan altima!!!!! NISSAN OF MELBOURNE IS HOLDING MY 2006 NISSAN ALTIMA TRADE HOSTAGE!!!! LET MY CAR GO FREE AND BACK TO ME!!!!!

    Does not recommend this dealer
    Nissan of Melbourne

    Martha, thank you so much for taking the time to give us this feedback. We're so sorry to hear you had such a negative experience with our dealership. We would love to be able to speak with you regarding your vehicle and make this right with you. Please contact us, reference your review, and ask for me directly. We would like to help resolve this matter with you personally. We look forward to speaking with you soon. Sincerely, Greg Roberts - General Manager - groberts@nissanofmelbourne.com


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