Lia Hyundai of Enfield

Cheryl, We're so thrilled that Lisa Caputo has made such a positive impact that you keep coming back, three purchases and counting! Her knowledge and helpfulness really shine through, and it's amazing that you've recommended her to so many people who have also bought vehicles. Your loyalty means everything to us. Thank you for this wonderful feedback, and we're already excited about helping you with purchase number four!

Clifford, We're pleased to hear Anthony provided you with clear information and made your purchase process smooth and straightforward. We appreciate your business and are glad you chose us for your new vehicle.

Michael Lockard is excellent at problem-solving, and we're thrilled he got your car issue resolved. Thanks so much for sharing this and for giving us the opportunity to help!

Thank you for recognizing Angel! We’re so glad our customer service team made your experience such a positive one.

Darlene, It's wonderful to hear that Lisa has taken care of you not just once, but twice now. That speaks volumes about the experience she provides. Her combination of knowledge, helpfulness, and genuine friendliness is what makes working with her such a pleasure, and we're thrilled she's become your go-to person for vehicle purchases. Thanks so much for recommending her to others, that kind of endorsement means the world to us and to Lisa. We're grateful for your loyalty and look forward to continuing to serve you down the road!

Kevin, Tough problems need the right expertise, and it sounds like we found the solution. Quick turnaround didn't hurt either! Thanks for bringing it to us after those frustrating attempts elsewhere.

Cheryl, thank you for your positive review! We are so glad that Ekko took great care of you and ensured your experience with us was as pleasant as possible. Our guest's satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

Mr. Rabbani, I sincerely apologize for the frustration you've encountered. We never want a client to feel dismissed, but when a discussion becomes unproductive due to escalated emotions, our priority shifts to the safety of our guests and staff. Please feel free to contact me if there is anything you'd like to discuss further. Thank you. Brian Singer       General Manager      Lia Hyundai of Enfield 860-265-4496 ext. 1501 bsinger@liacars.com

Wow… shame on you, Brian Singer. You’re trying to act polite here, but the reality is very different. You were the one who disrespected me, pointed your finger at me, and told me to leave the place. Because of your behavior, I had to call the police just to make sure I wasn’t breaking the law driving with swapped plates. Now you come here pretending to care and show responsibility? That’s not the truth. If you really cared about customer service, you would have handled this issue professionally when I was right there in front of you—not after the fact in a public response. Shameful.

Wow… shame on you, Brian Singer. You’re trying to act polite here, but the reality is very different. You were the one who disrespected me, pointed your finger at me, and told me to leave the place. Because of your behavior, I had to call the police just to make sure I wasn’t breaking the law driving with swapped plates. Now you come here pretending to care and show responsibility? That’s not the truth. If you really cared about customer service, you would have handled this issue professionally when I was right there in front of you—not after the fact in a public response. Shameful.

Marie, thank you for letting us know your appointment was handled seamlessly by Angel and the Lia Hyundai team. We hope you won't hesitate to reach out when we may be of service to you again.

Elaine, we're glad you had such a great dealership experience with Lisa and Carlos! Thank you for your fantastic review of their assistance. We'd love to work with you again some day!