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Reviews

Average Ratings

4.8
188 lifetime reviews. Includes reviews of McDonough Toyota from DealerRater.com
  • No Hassle, No Pressure
    March 4, 2017

    Brian was courteous, professional, and patient as we test-drove and deliberated, left to consider the options and returned to purchase. The entir...

    McDonough Toyota

    Congratulations Cathy, Thank you for taking the time to write this great review. Hope you enjoy your new vehicle. Our staff strives to give all...


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    Brian was courteous, professional, and patient as we test-drove and deliberated, left to consider the options and returned to purchase. The entire staff were friendly and welcoming without hovering over us as we browsed the showroom and lot. This is the third vehicle we've purchased from McDonough. Every time we need a car, we check out all the options, but we keep returning to this dealership.

    Does recommend this dealer
    McDonough Toyota

    Congratulations Cathy, Thank you for taking the time to write this great review. Hope you enjoy your new vehicle. Our staff strives to give all our customers the best car buying experience, we want you to be completely happy with your purchase. Thanks for your loyalty, happy to have you as part of McDonough Toyota Family Sincerely, McDonough Toyota Team


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  • Top Notch Salesman
    January 15, 2017

    David was very patient, professional and understanding of our needs, no pressure felt during the process of obtaining a new vehicle following an a...

    McDonough Toyota

    Cinran, Thank you fro taking the time to write such a great review. Congratulations on your new vehicle, we are happy that you are doing well afte...


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    David was very patient, professional and understanding of our needs, no pressure felt during the process of obtaining a new vehicle following an accident where previous vehicle was totaled.

    Does recommend this dealer
    McDonough Toyota

    Cinran, Thank you fro taking the time to write such a great review. Congratulations on your new vehicle, we are happy that you are doing well after your accident, and we are happy that Dave was able to help you find a new vehicle. Glad to have you as part of the McDonough Toyota Family. I will share your kind words with Dave and our team. Sincerely, McDonough Toyota Team


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  • Exhilarating Expererience!!!
    January 8, 2017

    I must say, this place is the place to buy your vehicle! As soon as I stepped into the door I was welcomed with friendly smiles and great service...

    McDonough Toyota

    Kim, Congratulations on your new Tacoma. Thank you so much for taking the time to write this great review! Jeff is a key component of our team he...


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    I must say, this place is the place to buy your vehicle! As soon as I stepped into the door I was welcomed with friendly smiles and great service. Everyone at McDonough was extremely helpful and very pleasant to work with. They answered all of my questions and had great patience with me. Jeff was a blast to talk to and made my experience of purchasing my new truck easy and "entertaining". He met all my expectations and delivered everything that I wanted in a very timely matter. My children went along with me and all the staff were very friendly and sociable with them as well. I can honestly say I had an impressive experience with McDonough Toyota and their staff and would recommend them to anyone looking to purchase a vehicle! :)

    Does recommend this dealer
    McDonough Toyota

    Kim, Congratulations on your new Tacoma. Thank you so much for taking the time to write this great review! Jeff is a key component of our team here at McDonough Toyota and he will be very happy to hear about your experience. We set high expectations for ourselves and are very glad that we exceeded yours. I will make sure to share your great review with our Team. Proud to have you as part of McDonough Toyota Family. Sincerely: McDonough Toyota Team


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  • Outstanding service
    January 1, 2017

    I received excellent service all the way. I didn't feel high pressured by the saleman. All my questions were answered in a fashion that I understa...

    McDonough Toyota

    Congratulations on your new Camry. Thank you for taking the time to write such a great review. I will make sure to share with Dave, Brian and ou...


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    I received excellent service all the way. I didn't feel high pressured by the saleman. All my questions were answered in a fashion that I understand them. Was given a fair price. I highly recommend McDonough Toyota!

    Does recommend this dealer
    McDonough Toyota

    Congratulations on your new Camry. Thank you for taking the time to write such a great review. I will make sure to share with Dave, Brian and our Team. Proud to have you as part of the McDonough Toyota Family Sincerely, McDonough Toyota Team


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  • Fantastic Experience.
    December 23, 2016

    After experiencing a not so pleasant situation at another dealership earlier in the day Brian really made me forget about that and I could see wha...

    McDonough Toyota

    Jalley, Congratulations on your new car . Thank you so much for the great review, and for the recommendation! Brian is a key component of our tea...


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    After experiencing a not so pleasant situation at another dealership earlier in the day Brian really made me forget about that and I could see what a good salesman truly is. Very positive attitude and knowledgeable every step of the way. He was willing to work with me to see that my needs were met and was an extremely happy customer. Can't say thanks enough to Brian for his hard work, hope everyone gets a chance to work him when they need to purchase a vehicle. Great job, thanks again!!

    Does recommend this dealer
    McDonough Toyota

    Jalley, Congratulations on your new car . Thank you so much for the great review, and for the recommendation! Brian is a key component of our team here at McDonough Toyota and he will be very happy to hear about your experience. We set high expectations for ourselves and are very glad that we exceeded yours. Proud to have you as part of McDonough Toyota Family. Sincerely: McDonough Toyota Team


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  • Most pleasant car buying experience ever
    December 8, 2016

    After 14 years of driving the same Camry (233k miles), it was a time for my wife to look for a replacement vehicle. And after a few evenings of "h...

    McDonough Toyota

    Draga & Sinisa, Congratulations on your new Camry. Thank you for taking the time to share your experience and for the great review. Our sales a...


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    After 14 years of driving the same Camry (233k miles), it was a time for my wife to look for a replacement vehicle. And after a few evenings of "homework" we've decided to consider an Accord and a Camry. The plan was to drive them both first, than go home and decide which vehicle we (she) like better, and then I can look around for the best deal money-wise. A few years back we had a very unpleasant and stressful car buying experience at the local (closer to home) dealership so we've decided to drive around an hour away and check the dealerships in Staunton. A friend from work recommended Mcdonough Toyota based on his experience. First stop was at the Honda dealership - they were pleasant to talk to but we were unimpressed with a vehicle. Or, I guess, they didn't make us excited about an Accord. We than drove to the Mcdonough Toyota and spoke with Dave Woods. Explained him our "history" with Toyota vehicles, as well as our initial plans (drive a few, go home, decide, shop for the deal, etc...). That didn't discourage him to show us two trim levels that would work for us, point the differences and offered us a test ride, get this.....with or without him! He trusted us with the vehicle to offer us that option. We felt appreciated. Still, decided to ask him to come with us since we were not very familiar with the area. During the test ride Dave was not intrusive, politely pointing a few details but otherwise letting us explore the vehicle and it's ride. Got back to the dealership, sat inside and Dave presented us with some "numbers". Yes, he was right - he really DID made us an offer that was hard to refuse. And after clarifying just a couple of details, and against our plan, we've decided to purchase the vehicle right there and then. We realised that the offer is fair, their approach very friendly and worth of our business, even unplanned. The whole process was stress-free, very pleasant and fun. Dave was knowledgeable and tactful, giving us time and space when needed....and zero pressure. None. I purchased my fair share of vehicles in my life and this is the first time that there was no pressure, no "games", no gimmicks. We felt we could leave at any time and with no hard feelings, we were given enough time to think and talk it over, even offered to think about it and let them know. How often does that happen? When buying a new car nowadays, buyers are spending a lot of money. It's a commitment. So it better be fun and pleasant. And the fact is that most of the time it's just the opposite. And today at McDonough Toyota (yes, we bought our Camry today and I'm already writing a review) Dave made it just the way it should be - pleasant and fun. Thank you, Dave. Draga and Sinisa Vasquez

    Does recommend this dealer
    McDonough Toyota

    Draga & Sinisa, Congratulations on your new Camry. Thank you for taking the time to share your experience and for the great review. Our sales associates pride themselves in providing outstanding customer service, with no pressure in order to make your car buying experience happy and fun. Glad to hear that Dave was able to helped you find the perfect car. I will share your review, and kind words with Dave and our team. Welcome to McDonough Toyota Family Sincerely, McDonough Toyota Team


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  • How Every Car Buying Experience Should Be
    December 7, 2016

    After searching for a few months for a very specific configuration on a 2017 Tacoma, a friend recommended I contact McDonough Toyota. From the sta...

    McDonough Toyota

    Brandon, Congratulations and thank you for taking the time to write such an amazing review, we hope your are enjoying her new Tacoma. Glad that Ga...


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    After searching for a few months for a very specific configuration on a 2017 Tacoma, a friend recommended I contact McDonough Toyota. From the start, they made the process pleasant and straight forward without any games or gimmicks. On the first call, they quoted me a fair price over the phone, took a deposit, and ordered the truck without me ever having to set foot in the dealership, and this was critical since the dealership is about 3 hours from where I live. Trying to get pricing from other dealerships was like pulling teeth, with many of them reluctant to talk any numbers without you first stepping foot in the showroom. Throughout the build and delivery process, Gary stayed in contact, providing updates on the build status, forwarding the digital "window sticker" once the truck was built, and keeping me apprised of the delivery date. When it finally came time to pick up the truck, Gary made sure to complete as much paper work ahead of time as possible to minimize my wait and get me back on the road. I was driving off the lot in about 45 minutes of arriving, and this included a thorough test drive. I was looking for an easy, transparent car buying process and Gary and McDonough Toyota definitely delivered!

    Does recommend this dealer
    McDonough Toyota

    Brandon, Congratulations and thank you for taking the time to write such an amazing review, we hope your are enjoying her new Tacoma. Glad that Gary was able to meet your needs and find that perfect truck for you. We are happy to know you had a great experience during your visit with us, this is what our sales team strive for. Our Staff prides itself on great customer service, proving all our customers with a great car buying experience, and respect. We appreciate you and welcome you to the McDonough Toyota Family. I will be sure to pass this review on to Gary and our team. Thank you for your loyalty. Sincerely, McDonough Toyota Team "


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  • Pleasant car buying experience
    December 6, 2016

    I recently bought a Toyota corolla IM. I can honestly say that this was the smoothest car buying experience I have ever had. Brian was great! He ...

    McDonough Toyota

    Congratulations on your new Corolaa IM. Thank you so much for the great review, and for the recommendation! Brian is a key component of our team ...


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    I recently bought a Toyota corolla IM. I can honestly say that this was the smoothest car buying experience I have ever had. Brian was great! He didn't judge me off how young I was and took me seriously. He also answered and my questions and worked with me until I got the price to where i needed it to be. Brian was helpful and not pushy by any means. I would strongly recommend Mcdonough Toyota dealership and Brian as your sales person.

    Does recommend this dealer
    McDonough Toyota

    Congratulations on your new Corolaa IM. Thank you so much for the great review, and for the recommendation! Brian is a key component of our team here at McDonough Toyota and he will be very happy to hear about your experience. We set high expectations for ourselves and are very glad that we exceeded yours. Proud to have you as part of McDonough Toyota Family. Sincerely: McDonough Toyota Team


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  • You Leave Happy and Stay Happy!
    December 3, 2016

    I purchased a Toyota Tundra 4x4 off road vehicle. I am so excited with everything about my truck! The sign says when you enter the sales room, " Y...

    McDonough Toyota

    Denis, Thank you for taking the time to write such a great review. Congratulations on your new tundra. We hope you enjoy driving it. We appreci...


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    I purchased a Toyota Tundra 4x4 off road vehicle. I am so excited with everything about my truck! The sign says when you enter the sales room, " You enter as guests and leave as family.". This is exactly right. Jeff McDaniel is my sales person from previous purchases and I will come again because of him. He is a professional, efficient, and trust worthy. But his personal interest in making me completely happy and satisfied clearly states why I return to this dealership. Jeff goes the extra miles for me. I consider him my new "Big Brother"! I am so appreciative that I can count on him. It is a huge investment to make and my experience was worth the investment and I will refer anyone to Jeff!

    Does recommend this dealer
    McDonough Toyota

    Denis, Thank you for taking the time to write such a great review. Congratulations on your new tundra. We hope you enjoy driving it. We appreciate your loyalty, I will make sure to pass on your kind words to Jeff and the Team. Glad to have you as part of McDonough Toyota Family. Sincerely, McDonough Toyota Team


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  • I "Love" This Place....
    November 30, 2016

    We recently (Nov 22nd) purchased our 2nd Toyota within the past two years from McDonough Toyota. We purchased our very first Toyota two ye...

    McDonough Toyota

    Congratulations on your new RAV4. Thank you so much for the great review! Richard and Don will be very happy to hear about your experience. We se...


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    We recently (Nov 22nd) purchased our 2nd Toyota within the past two years from McDonough Toyota. We purchased our very first Toyota two years ago, a 2014 Camry and were very happy with the entire staff and experience at McDonough and impressed overall with the Toyota product. We would like to recognize our salesman, Richard Harlow, for our most recent purchase a pre-owned 2012 RAV4. We would like to thank Richard for his time, his professionalism, integrity and knowledge. Richard was also kind enough to contact us twice after the purchase of our vehicle to check and double check if we had any concerns or questions reference our purchase. We would also like to thank Don Leach for his personal incite with this particular vehicle. In closing, we would like to offer a heartfelt thank you and appreciation to these two gentlemen. We would recommend McDonough Toyota to all prospective buyers. Shari and Mike Piczak

    Does recommend this dealer
    McDonough Toyota

    Congratulations on your new RAV4. Thank you so much for the great review! Richard and Don will be very happy to hear about your experience. We set high expectations for ourselves and are very glad that we exceeded yours. I will share this Amazing review with our team. Proud to have you as part of McDonough Toyota Family. Sincerely: McDonough Toyota Team


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