I had the most positive experience buying a new car here. Everyone in the dealership was direct, honest and personable. Bradley T. was my salesman an...d he was fantastic in every way!!! When i returned to finalize my deal and Bradley was with another client for a bit. Lou Z., another salesman, stepped right in and guided us through all the little details such as setting up the blue link account. And he gave us so many helpful ideas. He, like Bradley, is another really great customer-oriented salesman! Also worked with Gabriel C. in finance, who was very professional. I'm sure no dealership is perfect but to me they were everything I wanted in service when buying a car.
I took my Tucson to have the tire pressure light checked. A part needed to be ordered and then I would need to bring my car back for the install. It t...ook a day and a half for the install and when I picked up my car, the glove box and its contents was not reinstalled and everything was lying in the back seat. I walked back and asked to have it returned/installed. Donna was very helpful and understanding through it all.
The service dept is friendly, the waiting area is clean and comfortable. The only concern with my visit this time is my appointment was at 9:30, for ...just an oil change, and I didn't get out of there until 11:15... I assume it was due to back log as an oil change doesn't take that long.
It was s great experience dealing with our salesman, Mike Wilkinson. would recommend Mike to all my family and friends. It was worth the trip to Downi...ngtown from Wayne.
The staff was very friendly. I had a problem with something not being fixed properly and I brought my car back the next day and the mechanic took my ...car right away and fixed it.
I needed help getting my registration and inspection and the staff went above and beyond. The inspection was fast and the waiting room was nice, clea...n and the free coffe was a plus.
Another great job by the service department, the fix my problem under the time that I was promise and as always Jim Carpenter make sure that I was wel...l inform on what was been done to my SUV.
I found Mike Wilkinson to be top notch. I did not feel pressured or rushed in looking and deciding on the Tuscon. I felt he really was working with me... for my best interest. I would recommend Mike to anyone I come across. I have already told other what a great experience I had. Thank you Mike job well done!
I drive 45 minutes to have my car serviced by Colonial Hyundai because the service has always been excellent--fully explained, no surprises, friendly ...people.
I was taken care of as soon as I walked into the service area. All my requirements were talked about, my coupon was taken and an exact estimate was pr...esented to me. Hot coffee was in the waiting area for me.Fast service was performed on my car.