New 888-651-6340 Dealer Website
Used 888-202-3136 Email Dealer
Service 888-793-8494

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Sales 8:30 AM - 7:00 PM
Service 8:00 AM - 5:00 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 7:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 8:00 AM - 5:00 PM
Tue 8:00 AM - 5:00 PM
Wed 8:00 AM - 5:00 PM
Thu 8:00 AM - 5:00 PM
Fri 8:00 AM - 5:00 PM
Sat Closed
Sun Closed
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Reviews

4.9
Average based on 79 reviews
  • SALES-LAUREN DAVIS

    Lauren is great. She knows her job and how to treat customers. She is always looking for you. We came in told her what we needed, she always touch...


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    Lauren is great. She knows her job and how to treat customers. She is always looking for you. We came in told her what we needed, she always touched base with us and went the extra mile. It was a joy to car shop with her. She is always smiling and willing to help. She carries out what she says she will do.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Will not recommend this dealership to anyone

    Purchase a vehicle for this Dealership was mislead on the value of my trade in via Auto Check and cost me a couple of thousand dollars less for my...

    Dealer Response

    This transaction took place in July of 2015 and at that time the 10 year old Cadillac he wanted to trade showed a possible odometer discrepancy on...


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    Purchase a vehicle for this Dealership was mislead on the value of my trade in via Auto Check and cost me a couple of thousand dollars less for my trade in.I trusted this Dealership and was very disappointed when I found out the information was incorrect contacted management no apology or resolution to issue.

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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    Dealer Response

    This transaction took place in July of 2015 and at that time the 10 year old Cadillac he wanted to trade showed a possible odometer discrepancy on the Autocheck report. We rely on Autocheck, an independent third party, to let us know if a vehicle has been in an accident, odometer issues and other events that have occurred with a vehicle. Based on information this third party provides, we use to help us determine the value of a vehicle. Once we present the value of a trade-in to a customer, they are not obligated to accept that amount. In this case, if the customer did not like the value we gave him for his trade, then he should simply have made the decision to not trade the vehicle in. At the time of purchase the trade in showed a possible odometer issue. The customer has not provided any information as of May 12, 2016 to show the possible odometer issue was not true. If since July of 2015 that information has changed, 10 months later is entirely too late for us to change what the customer was allowed for the trade. I spoke to the customer personally and told him there was nothing I could do at this time.


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  • I give the service deptartment a 0.

    DO NOT DO BUSINESS WITH ALTAVISTA MOTORS. When you are mislead the trust factor is gone. Trust is the most important issue when dealing with a car...


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    DO NOT DO BUSINESS WITH ALTAVISTA MOTORS. When you are mislead the trust factor is gone. Trust is the most important issue when dealing with a car dealership. Sorry, but I was mislead when having a vehicle serviced and little did you know I was in the market to buy a new jeep, which I did from a competitor. I feel I would have been treated differently if your service department would have known this, I feel it probably runs the same throughout the organization.

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does not recommend this dealer
    Did not make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since February 2010


"Altavista Motors is all about the customer, so stop by today and let us prove our commitment to exceptional se"