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Went to the dealership after filling out the application online. Had contact with a salesman prior to inform them of my situation and the type of vehicle... needed. My credit and income were not sufficient so my uncle co-signed. I asked the salesman could my uncle do it by himself and he said he needed just verbal permission to run his credit. After all the information and wait, the salesman came back and told us his GM would not do it because it was a straw purchase. He also said it was illegal. I did not want anyone in trouble especially my uncle. He is a retired Marine Corps officer and was only trying to help because I recently had triplets. I truly thought he would be penalized so I wrote on the “Talk to Steve” tab with an apology explaining why my uncle was helping me. After informing one of my family members of the situation they first asked am I sure that is illegal and second was why didn’t they offer a joint application for the loan? She stated that a straw purchase is usually for firearms and my purchase of a vehicle should have not been considered as such. I had recently had another baby after having triplets. Due to the conditions of one I cannot return to work just yet. I admit to having issues with my credit and actually trying to pay for a car with a damaged transmission after I just replaced the main computer. My uncle has substantial income and even has offered to pay for a vehicle that I find. He always uses auto pay for his bills and owns two homes. He also asked why was it considered a straw purchase and I gave him the same reasons as the salesman. The first time I purchased a car was from Steve Padgett and they were pleasant. The sales lady Melanie had sold plenty of vehicles to my family. After this incident, I don’t think it will be the same. For everyone buying a car be careful and know your car laws.
Cannot be trusted, very sneaky at what they do. Be ware, make them show you all the paperwork before you sign. When they say out the door, they are lying.
I was scheduled for a oil change at 1:30 on Sat. We called the service center at approx. 9:30 Sat morning to see if anyone had cancelled a early appointment... because we did not want to tie up all of Sat if we did not have to. The gentlemen at the service center said for us to come on in it wouldn't be a problem to get worked in. When we arrived which was about 10:30 the same person we had spoke to noted our appointment was at 1:30 we stated he had told us he could work us in he stated it would be approx. 11:45 before the oil change would be completed. So we had your shuttle service to carry us to Old Navy shopping center. Our vehicle was not ready until 1:00 or a little later. I suggest don't lead no one thinking you can help them out when you know your schedule want allow you to do so. We do not live in the Danville area we live in Franklin County approx 1 Hour away. So we didn't only loose the last part of Sat. we lost the first half also. Thanks for your time!
Quality work and fast service! My car air conditioning feels great. The recalls were serviced at the same time as requested service. Great place to... buy a car and regular maintenance for your vehicle!
I recently leased a 2016 Honda Pilot. This was my first time leasing a vehicle. Thank you Chase Tate for making that process smooth and simple. He was... very informative and knowledgeable. His main concern was my personal satisfaction. I look forward to working with him for years to come.
Scheduled service for 9:00 am Saturday, March 5, 2016. Two hours later, no work done to my car. To say the least, I was very disappointed. I was given... a free oil change voucher, but I have to wait again and hope that my time is not wasted again!
We recently purchased a 2016 Honda Civic Sedan and we love it! I'm still finding new and exciting features on it. I especially love the safety features... that have saved us a bundle in insurance! Thanks especially to Jon Moran for the great customer service making the buying process a breeze! He was very knowledgable and informative and a pleasure to work with. Although there is a Honda dealership within 10 minutes of our house, we received the best offer and service at Danville Honda.
I had visited the dealership for repairs on my 2005 Pilot which I love. I was looking for a used car for my family. My salesman was Jon Moran. I could... not ask for a better salesman. The first car I purchased was a used CRV. I took it home and the next day the car overheated leaving me stranded in Reidsville. I called the dealership and they towed the car back . After that happened I explained I was not comfortable with the purchase any longer. The management , service and sales team worked with me and I was able to get another CRV that fits all of my needs and I am very pleased with my purchase. They really stood behind their sales and I am a very happy customer. I will go back if/when I need another car as they have earned my trust and respect. Thanks
Just visited Steve Padgett's Honda dealership July 29, 2014. Randy Garcia met me in the parking lot and spent 3 hours letting me test drive as many cars... as I wanted. At no time did he pressure me or make me feel he had something better to do. Although I did not close a deal that day, if I buy a new car I will go visit Randy at Steve Padgett's. Randy was pleasant and professional at all times. In all a good experience on a car lot.
I purchased a used car here approximately 2 1/2 years ago. I am only writing this review as I recently had to shop for a new vehicle after my other was... hit and totaled. My experience at Steve Padgett's was completely positive. I suspect I will spend years & thousands of dollars regretting my decision to purchase my latest car elsewhere. While looking for a vehicle there was no pressure as to which make of car to buy nor did I feel rushed. I left the dealership feeling like if I encountered any problems they would be addressed (the car never gave me any problems though). It seems clear that customer satisfaction is something they take very seriously; I only wish all dealers were as concerned.