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Reviews

Average Ratings

4.1
Average based on 11 reviews
  • Best Car Buying Experience Ever.

    My Wife and I recently visited Metro Motorcars in search of a new (used) car. I'll admit, i was a bit skeptical at first, but after meeting John (...


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    My Wife and I recently visited Metro Motorcars in search of a new (used) car. I'll admit, i was a bit skeptical at first, but after meeting John (owner), I quickly changed my mind. The car was exactly as advertised and the price was very competitive. John was very friendly and easy to deal with. He made it the most painless car-buying experience I have ever had. They've earned a loyal customer in me.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Finding a Car

    Needed to purchase two used cars for kids. Was given Jim's name and he took it from there. Very helpful. He as able to find us the cars we were...


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    Needed to purchase two used cars for kids. Was given Jim's name and he took it from there. Very helpful. He as able to find us the cars we were looking for. It did take some time so be patient. In the end I got what I asked for and for a fair price.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Amazing Service

    Amazing service; great value; I would 100% purchase a vehicle from this dealer again.


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    Amazing service; great value; I would 100% purchase a vehicle from this dealer again.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • A good fit.

    I came to this dealership with guarded expectations -- before coming to Metro Motorcars I met a wide variety of people and vehicles and talked to ...


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    I came to this dealership with guarded expectations -- before coming to Metro Motorcars I met a wide variety of people and vehicles and talked to many salespeople in the last few months. Happily, I can say those expectations I had were not met at all here. Jim Innes provided a forum that made it easy to talk about cars -- the one I was looking to trade for the one I was looking to acquire -- and thus it also made it easy to conduct business. Jim knew the vehicle he was selling and he all but bent over backwards to make sure I was in the right spot from start to finish. I knew exactly what I was getting into. It's been a long time since I was in the market to purchase another vehicle . . . and while I'll miss certain things about the vehicle I had, this experience and the end product has made this worth it to me.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great experience!

    Nice guys. Great car. Fair price. Made things happen. Will recommend to family and friends.


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    Nice guys. Great car. Fair price. Made things happen. Will recommend to family and friends.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Toyota Corolla purchase

    We have been buying vehicles here from 2000 and have bought seven or eight cars over the years. If they don't have the vehicle they will get it. S...


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    We have been buying vehicles here from 2000 and have bought seven or eight cars over the years. If they don't have the vehicle they will get it. Sometimes it takes a while but our patience has always been rewarded. I have always ended up with a good car without feeling I paid too much. A good place to do business.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Purchase review of Metro Motorcars

    My purchase was pretty clean. Meaning it went fast, happy with salesmen (John). Was very impressive when I got a check back for about $100.00 for ...


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    My purchase was pretty clean. Meaning it went fast, happy with salesmen (John). Was very impressive when I got a check back for about $100.00 for a slight calculation error on the tax and registration fees. Show a good deal of honesty upon there part. I am sure there are area of Dealership Sales/Service that are hard to maintain with that size of shop. But if you find the car you like I would not be afraid of buying from Metro Motorcar. i hardly do any reviews when asked, but this one I though I would pass along.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Too little....too long

    Jim is very likeable and fun.....at first....but no good on following through. It took over four months and 250 miles of driving back and forth to...


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    Jim is very likeable and fun.....at first....but no good on following through. It took over four months and 250 miles of driving back and forth to get my spare, jack, lug wrench, trunk liner, manual, warranty info and my wheel cover. I was quite perturbed by the time I finally got everything I was promised. I felt I should have been compensated for all my time driving back and forth and for all the gas. This process started when I bought the car the end of April and I finally got everything done September 3rd. I live 25 miles away and hate driving the distance on 694 and 169, especially if during the week and in rush hour traffic. I want to give a special thanks to Paul at Sparks Car Care for getting me the right wheel cover, in 2 days, and putting it on for me as well as fixing my window crank that kept coming off !

    Shopped for a used car
    Does not recommend this dealer
    Did make a purchase
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  • Good used car buying experience

    This is a small dealership and Jim Innes helped us out with our trade-in and purchase of a used vehicle he had in stock. Had no trouble contacting...


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    This is a small dealership and Jim Innes helped us out with our trade-in and purchase of a used vehicle he had in stock. Had no trouble contacting him via e-mail and phone to set up a test drive and inspection of the car I was interested in. He inspected our 2002 mini-van and made a reasonable offer for trade-in and my husband & I decided to go ahead with the purchase. Jim was able to process the paperwork and guide us on the title transfer, etc. and was a very pleasant salesman to work with. No pressure, very honest about his knowledge of the condition of the car and is being helpful post-sale follow-up. This was a simple transaction compared to experience with larger new car dealerships!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Terrible Service

    Was looking at a little kia hatchback that was everything i wanted but it was an hour away from where I lived, so I needed to call them and verify...

    Dealer Response

    Have been in Business for decades, have sold thousands of cars and this is the first negative review from someone who has never been here- apparen...


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    Was looking at a little kia hatchback that was everything i wanted but it was an hour away from where I lived, so I needed to call them and verify that it was still available before I left. They state that they open at 10:00 am so I called them at this time. No answer. I called again a half hour later. No answer. I called again around 11 and finally got someone who gave me the cell phone of the salesman that knew more about the car, so I called that. No answer. I tried calling several more times before calling the first number back, and i was in formed that he would be back in 10 minutes. So I waited 20. No answer. I called many times, and eventually I was so fed up I called the first number back. No answer. I called both numbers repeatedly until finally, AFTER NOON, I got an answer, telling me that the car had already been sold.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Have been in Business for decades, have sold thousands of cars and this is the first negative review from someone who has never been here- apparently it took a couple hours for someone to get back to this gentleman to inform him the vehicle had been sold, my apologies for the delay.


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