Car expo was hands down the best used car experience I have ever had. Great pricing and vehicles are quality. Mike is great. In and out in less than an... hour. Best customer service as well. My wife did not have the time to take the car on the highway so our first trip it had a slight vibration in the rear. We contacted Mike he said no problem bring it in. Mike gave my wife a loaner andhad the tires rotated, balanced and even took car off the emmision my county required. Got the van back similar issue but it was better. Called Mike again he said no problem bring it back in. Put all brand new tires on the vehicle free of charge. He was even considerate that my 4 year old son liked our new town and country so much he made sure we had one as a loaner while this was all taken care of. I highly recommend car expo to anyone and if I need another used car Mike at Car Expo will be the first person I contact.
I did my research for a vehicle through cars.com and found exactly what I wanted at Car Expo in Fredericksburg VA. That was 60 miles from our home in... Upper Marlboro so I was concerned about driving that far and not having a good experience. However, l was pleased starting with my 1st call to the dealership when I spoke with Belinda to confirm the car was still available through my purchase decision with our sales associate, Vincent. I drove home the same day with my car within 2 hours! During the ride back home I noticed something that needed "tweaking" under the hood. I called the dealership and they told me to bring it back when it was convenient. I went back on a Sunday and although the dealership was closed, our sales associate Vincent met us there with a fully equipped loaner ready for our convenience. My car was ready the next day. One of the co-owners offered to meet me in Springfield to save me the trouble of driving back down to F'burg and the exchange was complete. If you're looking for a high performance vehicle without the usual dealership aggravation check out Car Expo. Very cool experience!
Belinda is great. Would definitely go back again.
I purchased a 2014 Acura MDX from Car Expo. The quality of their cars is fantastic and the process was painless. When I discovered a minor issue with... the vehicle 2 mos after buying, I called Mike, and without hesitation, he took care of the problem. Great customer service and they stand behind their vehicles! Highly recommended:)
I cannot say anything negative about Car Expo. Belinda was very helpful on the phone and not pushy at all. I was arriving after closing time and was... accommodated. There was no pressure to purchase, and I was given a loaner vehicle while they had the vehicle's head lights expected. Vincent was extremely helpful explaining all the details on financing and interest rates. I had a wonderful experience overall, and received a very fair price. I would recommend anyone start shopping for a vehicle from Car Expo. I love my cute Honda!
Got there at 9am and test drove 2 Audi A5's. Selected one and mentioned that the car seemed to pull to the right slightly at high speeds. They sent it... for repairs and had the car aligned and back within an hour. Test drove again it was perfect. Had all of the paperwork done and back on the road by 12. No high pressure sales or push for warranties, etc. Excellent people to deal with on the purchase end.
Last month I bought a low mileage Mercedes from Car Expo. I have nothing but good things to say about the dealership, the people, and their smooth process.... They were patient and pleasant to work with. They sell only high quality vehicles. They are also savvy about how to give buyers chances to save money. I found Car Expo through my Credit Union who had a promotional financing rate with a buying service with whom Car Expo was a member. Not only did I get a low mileage car for thousands less than market, but I got it at a ridiculously low financing rate. We all know that actions speak louder than words. The actions of the folks at Car Expo screams "we want this to be your best car buying experience ever!"
Mike was fantastic to work with when I bought my Infiniti. It was definitely worth the flight to Virginia to buy my vehicle from them. The pricing was... in line, and I loved the no-pressure experience. They were also very transparent in their fees, and I felt comfortable throughout the process. Highly recommend!
This place is top notch. I have purchase vehicles here and referred many family and friends who have done the same. As a former Used Car sales manager,... I know how my Ideal Dealership would run. This Dealership comes as close to these ideals as I have found. 1. No pressure. 2. informative "long time" sales people. 3. Hand Picked inventory. 4. Excellent vehicle prep department. 5. Ownership or management onsite to make sure you are well cared for. These guys have customers up and down the east coast and deliver! if you don't consider Car Expo for your next purchase..... you are making a mistake.
I have been looking for a Lexus convertible for the last couple years and found a quality one at Car Expo. I worked with Mike and Belinda in the buying... process. I saw the car at 4 pm and was driving it home by 6 pm. The beauty of the experience is no haggling...the prices are under clean retail with no mark up. You can't beat this! Will definitely go back when ready for another great used car.