World of Wheels Hours
For Over 30 Years we have used the same philosophy and vision about selling used cars in Des Moines metro area. "Treat it like a hobby, but know it's a lifetime career." We pride ourselves in our unique, completely transparent way of doing business.
Our #1 priority is helping you find the used vehicle of your choice. At our dealerhsip you will see one of the nicest showrooms in town, filled with a friendly staff and excellent service. We look forward to meeting your everyday needs and are here to help serve you. Please come visit us for your next vehicle purchas!
"Selling Quality Used Cars in the Des Moines area for Over 2 Decades!"
Read reviews that mention:
World of Wheels is a wonderful place to look for a vehicle! The staff was excellent, very knowledgeable, very fast, and flexible to work with! They addressed... any concerns or issues we had, and made the experience feel like I had been working with them for years! I would recommend them to anyone!
What a rip off. Tried to charge me 13800 for a vehicle that booked between 7500-8500. This was before finance charges of another 5000. Don’t waste you... time.
As a mechanic of many years I have been to more car lots than i care to remember helping others pick a car, when I say this dealer stands alone I am not... exaggerating, here is my experience and you be the judge. After researching a couple months on the Lincoln I wanted through various sites I decided this dealer had one that interested me so I sent in an application online. Now life has been hard on most of us, so like others my credit score doesnt reflect the hard working responsible person i truely am, and I had expectations of a long search with many pitfalls. I was called by a gentleman named Tom who wanted to know if i had a certain car in mind, of course I already knew the exact one i wanted so I told him and he asked me to come in the next day for a test drive. All the usual things you expect when you open that door to salesmen. I arrived the next day early to have a look and get my first no of the search, Tom brought up the car and while i was on my test drive he checked over my trade in which i already knew wasnt worth much in resale value. I came back and had a seat with him, the atmosphere was relaxing and we carried on an nice conversation as he gathered the information needed for finance to check me out. At no point did I feel pressured or really even feel like i was being sold anything. A couple hours passed while I looked around the showroom at beautiful 1950's Styling, neon signs, old style gas pumps, a coke machine that vended real glass bottles, which Tom showed us as he provided a free coke, even a vintage corvette relaxing in the corner. Tom suggested that Kenny could be busy for awhile trying to find financing for me as he was receiving declines so far and we thanked him for the efforts and left as I expected the case would be. A couple hours passed and my phone rings, as I pick it up and see who is calling I made the comment to my girl, here comes the no. Kenny was on the other end when I answered and told me he had tried many places and I was approved for the loan, huh wha ?? Umm shock fades and I ask ok when can I finalize the deal. Within two more hours I was out and enjoying the new car. If you have been keeping track, thats a total of 6 hours from start to finish. Later when looking at the series of messages sent to me by credit karma I can attest to the work Kenny put in to get me approved as the list of credit inquires was numerous. Most places would not have gotten me approved or pushed for a cheaper car, more down payment, a co signer or simply said no and moved on to the next customer. If you see a car you want from this dealer do yourself a favor and stop in or call or send in an online application, This dealership is the one you have always wanted to deal with and never found.
We worked with Tom we really were pleased with the service that we received and the professionalism that was shown to us. I would recommend this dealership... to anybody seeking to purchase a used vehicle. No high-pressure salesmanship put in our application they worked with us we did not have to sit there they just called us when everything was done and we went after amazing experience thank you all so much.
World of Wheels have gone above and beyond to make sure that I was satisfied with my purchase. Scott was great to work with! We look forward to buying... another vehicle from them someday!
Entire experience was great! Scott was a great salesman, no pressure given, respectful, listened to what we wanted, and made a great suggestion!
I purchased 2012 Nissan Altima (74K miles) in a very good price. I got clean and excellent car. Thank you so much Tom Bouma and his Team.
On the day I purchased my truck I was not planning on driving almost hours away from home, now I am glad my wife convinced me to make the drive. It... first started by them staying open late just so we could come down getting there just minutes before closed, they stayed open for us to take a nice test drive and we went over the truck with a pretty fine tooth comb. Scott was great to work with apon arrival there were some blemishes on the bumper that were un able to be seen with the pictures he knew that I was upset about this and he did all he could to make it right from the start. Now walking into the building is an experiance all it own, going into the building makes you feel like you are walking into a 50's era drive in with the neon lighting, the artwork, the soda machine that only gives soda in glass bottles right down to the C2 Corvette that is in the show room, I truly wish I would have taken pictures Now then working with Scott as I said was a pleasure, straight forward no hagle price good value and a fair price for what I was buying and just a fun guy to talk with. After you have agreed to make the deal a new experiace awaits you are taken to speak with the finance officer to fill out the final paperwork but when you walk into his office it is designed to look like a vault straight out of a bank, and to add to the decor they even have an early 1900's steel safe inside of the office very fast very efficent and while you cross your t's and dot your i's Scott goes a gives you a full tank of fuel (all 36 gallons for my truck) before you depart After this if/when I need a new truck or even when its time to replace the wife's car I will be calling Scott to give him first chance at locating a new vehicle for us, I would recommend this dealership to any and all even if its just to see the showroom.
Like many people I relay a lot on reviews. Normally I only do reviews when terrible service is involved or great service.. with that said, In early July... 2017, husband and I visited World of Wheels regarding a pickup that my husband was interested in. Salesman TOM was very helpful, while we test drove the truck TOM printed out the carfax record for us. TOM did NOT pressure us on purchasing at all. Following day after we decided to purchase the truck we was in and out within a 1/2 an hour. Another Satisfied customer!!
Satisfying experience from beginning to end. My Sales Consultant, Tom Bouma, was an absolute professional and a pleasure to work with, before, during and... after the sale. I would recommend World of Wheels to anyone in the market for a pre-owned vehicle and suggest they request Tom to guide them through the process.