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Reviews

Average Ratings

4.4
24 lifetime reviews.
  • Cathy Adkins

    Homer Wilson was my salesperson and I could not have been more pleased. As a recently divorced mother, I can say I had never felt so comfortable ...


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    Homer Wilson was my salesperson and I could not have been more pleased. As a recently divorced mother, I can say I had never felt so comfortable looking at vehicles. I shopped at one other dealership before coming to River City Ford and felt a little uneasy. Homer went out of his way to help me establish my first car loan in my name only and has an adorable daughter I may add. I would highly recommend Homer and this dealership to all my family and friends.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?

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  • Ford in Lavalatte WV

    We recently purchased a 2016 Ford F150 truck from River City Ford and we couldn't have been happier with the process and outcome. We worked with H...


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    We recently purchased a 2016 Ford F150 truck from River City Ford and we couldn't have been happier with the process and outcome. We worked with Homer Wilson and Heath Thomas. Homer was product knowledgeable, conscientious and not pushy or overbearing at all. He took his time to find us a vehicle with all of the requirements we were seeking. He was personable, professional and we would recommend him to anyone looking for a Ford vehicle. Heath was able to secure financing for us even though it was after 7:00 pm when most banks are closed. Even though the process extended beyond their closing time, no one at River City made us feel like an imposition nor did they try to hurry us out without completing their purchase process correctly. This is the second vehicle we have purchased from Homer and we will buy from him and River City again. They have an absolutely outstanding staff on hand and everyone was a pleasure to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Pleasant experience

    I normally don't write reviews but after working with the people at River City Ford I felt compelled to. I dealt with a salesman named Homer. I ca...


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    I normally don't write reviews but after working with the people at River City Ford I felt compelled to. I dealt with a salesman named Homer. I called in prior to my visit to see if they had the car I wanted with the options I was looking for, he confirmed they did. When I went in there, the car was ready for a test drive, and we began the process quickly. Buying a car should be fun and it was but we all know how long it can take. They worked on getting me the deal I wanted and Jeremy had the paperwork ready in short time. They answered all my questions and had me on my way. I'm definitely going back and plan on telling my family how well my husband and I were treated there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Dealership

    I love/hate buying a new car. The upside is finding and buying the right car.. lots of fun. I'm an internet shopper so typically I know the car I ...


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    I love/hate buying a new car. The upside is finding and buying the right car.. lots of fun. I'm an internet shopper so typically I know the car I am looking at in terms of features and have studied numerous reviews. Salesmen in the past give me a canned pitch and highlight basic features that anyone knows about these days. Whatever car we are looking at is the one for me no matter what my real needs/desires are. This week I helped my wife buy a used Ford Escape. We did NOT get talked to like we were 18 and buying our first car. We did NOT get insulted with an outrageous first price. We did get an intelligent approach of pluses and minus's for each of the three cars we looked at. Our salesman Homer Wilson was straight up with us and answered all of our questions to our satisfaction. We bought the car we wanted at a very fair price and reasonable financing. River City Ford is to be congratulated for updating their Dealership (looks amazing) and and their customer handling skills. They have always had the inventory and this has not changed. Most importantly was the manner that Homer Wilson, our sales rep, put all of this pleasant experience together. Ask for Homer, you won't go wrong. Mark Adkins

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Lied to us.

    We were lied to from the beginning by Homer Wilson. I told him what he was doing was wrong. Lying to people was bad business. He told me I didn't...


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    We were lied to from the beginning by Homer Wilson. I told him what he was doing was wrong. Lying to people was bad business. He told me I didn't pay his bills. I will never shop there ever again. I will not recommend this dealership. In fact, my daughters friend and her husband were going to possibly purchase a vechicle there. When she was told the way we were lied to she refused to go there.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 4 found this review helpful. Did you?

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  • F150 Fan from now on

    Great looking dealership! Had not been there since they did a new building. First time owning a Ford. Planed on buying a Chevrolet truck and st...


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    Great looking dealership! Had not been there since they did a new building. First time owning a Ford. Planed on buying a Chevrolet truck and stopped in to look at a used Silverado. Heath had me look at a new F150 and I was hooked. Gave me a great price and a very low rate to boot. Thank you Heath and Jeremy for taking such great care of me. Will be recommending to my work buddies who are looking for trucks. .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Traveling Trainer

    Was pleased with price, service, and selection. Jeremy is very kind. Will be back. Very pleased.


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    Was pleased with price, service, and selection. Jeremy is very kind. Will be back. Very pleased.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • great service from Homer

    If you go to river city you need to talk to Homer his customer service is top notch . I felt very comfortable there through the whole process of b...


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    If you go to river city you need to talk to Homer his customer service is top notch . I felt very comfortable there through the whole process of buying my truck

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Ford Focus Louie Morgan

    I would give this dealership 10 stars if possible. Louie Morgan did a tremendous job helping my sister get a car and he has now helped put me in a...


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    I would give this dealership 10 stars if possible. Louie Morgan did a tremendous job helping my sister get a car and he has now helped put me in a fantastic vehicle. No other dealers seem to care about helping me get my first car. Louie was very kind and understanding of my credit situation and took his time helping me find a great vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Lifelong Customer

    Our immediate and extended family has purchased 20+ vehicles from River City Ford for over the past 2 decades. You'll see the same faces year afte...


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    Our immediate and extended family has purchased 20+ vehicles from River City Ford for over the past 2 decades. You'll see the same faces year after year every time you stop in. Hands down the only dealership I'd consider recommending in this area. We're customers for life.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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