BMW Portland

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4.5
(1,743 reviews)
Visit BMW Portland
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–6:00pm
Tuesday 7:00am–6:00pm 9:00am–6:00pm
Wednesday 7:00am–6:00pm 9:00am–6:00pm
Thursday 7:00am–6:00pm 9:00am–6:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed 11:00am–6:00pm
New (971) 270-4475 (971) 270-4475
Used (971) 270-4381 (971) 270-4381
Service (971) 270-1029 (971) 270-1029

Inventory

See all 256 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
BMW Portland near the surrounding areas of Portland Beaverton and Lake Oswego features a wide selection of new and pre-owned BMW cars and SUVs.

Why do people come from Portland Beaverton Lake Oswego Vancouver WA and beyond to buy their new BMW at BMW Portland? It's because they like to do business with us.

And at BMW Portland your new and pre-owned BMW service needs are met with our staff of BMW trained auto technicians and BMW repair staff. You can count on us to keep your BMW tuned-up and on the road.

Service center

Phone number (971) 270-1029

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 22 employees View less employees

Reviews

4.5
(1,743 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW Portland from DealerRater.

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4.0

Loaner car was very dirty on the outside and had garbage

Loaner car was very dirty on the outside and had garbage inside, with old Starbucks cups & Napkins which should have been cleaned out before using again.

1.0

I was treated like a dumb woman by the service advisor.

I was treated like a dumb woman by the service advisor. They dented my car while it was in for service and then outright denied it. The service advisor said the giant football size dent in my bumper had been there for years! Then fabricated some fake paperwork trying to back up his faulty claim. Super unprofessional and I hope that chris gets some serious training after this. I wasn’t wrong in this case and thanks to Robert for looking into it further and ultimately taking care of the repair. But even if there is a discrepancy with a customer a good manager should approach it level headed.

1.0

I scheduled a oil change, when I arrived they wanted to

I scheduled a oil change, when I arrived they wanted to do 1000.00 in maintenance. I declined some of the services and accepted the oil change and cabin filter replacement. My car was at the dealership for 5 days. I picked up my car got home and on the paperwork it said no oil change and no brake fluid was completed because customer refused. Then it listed the services I had refused in beginning as completed. I called the sales person they apologized and set another oil change appt for 2 days later. I waited there at dealership for oil change but I am not to sure it was completed. I am reluctant to return for any services not to mention I could not afford more than 500.00 and ended up paying way more for there error.

5.0

Chris does a great job letting me know what’s happening

Chris does a great job letting me know what’s happening with my vehicle and making sure I have the info I need

Dealer response

Hi Sean, Thank you for bringing your vehicle to our team at BMW Portland. Chis is always happy to provide you with excellent service. In the future, we hope you will keep us in mind for any automotive needs.

4.0

For the most part they are fine.

For the most part they are fine. Would be nice if they would give the car a wash before returning it. I was told that the front brake pads would need to be replaced, but it wasn’t critical. Even though the warning lite was on. Two weeks later the car told me to contact the dealership as my break pads needed replacement immediately. It’s almost a hours drive for me to you. Would have been nice to have taken care of the pads the first time I was there. It would have saved me a lot of driving.

5.0

A wonderful team that helped expedite the process and

A wonderful team that helped expedite the process and make it an enjoyable experience overall

Dealer response

Thank you for choosing to work with our team at BMW Portland. We are always happy to provide quality and timely service! In the future, if there is anything our team can do to help please don't hesitate to reach out.

5.0

Follow up on my previous service was appreciated.

Follow up on my previous service was appreciated. Today’s service was quick, efficient and friendly. Really appreciated

Dealer response

Hey Tim, thank you for stopping in to BMW Portland! Our team is happy to have provided a great follow up and and efficient service. We hope you will consider returning to our team for any future automotive needs.

5.0

Quality service and knowledgeable and helpful staff.

Quality service and knowledgeable and helpful staff. Full range of services provided for your BMW.

Dealer response

Thank you for taking the time to review our team! We truly appreciate the kind words you have shared for BMW of Portland and look forward to having you back for any future services. Until then, we wish you safe travels.

5.0

They are very helpful and get the work done in a very

They are very helpful and get the work done in a very timely manner good place butt

Dealer response

Thank you for sharing these kind words about our team at BMW Portland. We are pleased to know they always proves to be timely and helpful. Until your next visit, drive safe!

5.0

Great service did what they said in a timely fashion .

Great service did what they said in a timely fashion . Not sure what more to write

Dealer response

Thank you for taking the time to share this rating and feedback! We are happy to have delivered the service promised in a timely manner. If their is anything our team can do to help in the future, please don't hesitate to reach out.

See all 1,743 reviews