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They did the job asked of them.
They did the job asked of them. It was acceptable. The loaner car was helpful.
Will was super helpful!
Will was super helpful! Took the time to explain all of my options. Would recommend!
Hi Hannah, thank you for sharing your experience with our team member, Will. We are happy to know he communicated all of your options to you, and hope to have you back at BMW Portland for any future needs.
Service is good, but I find the pricing is higher than
Service is good, but I find the pricing is higher than other bmw repair shops
Hello, thank you for this honest feedback. Your business is certainly appreciated and we would like to encourage you to utilize our maintenance specials in the future. Should you have any additional questions please don't hesitate to reach out to our team, we are happy to help!
The customer service reps were courteous knowledgeable
The customer service reps were courteous knowledgeable and willing to answer all my questions. Very Prompt in responding to calls and txt.
Thank you for sharing your experience with our team at BMW of Portland. We are happy to have provided you with prompt communication in regards to your vehicles service. We look forward to having you back for any future regularly scheduled maintenance needs.
Busy, knowledgeable, customer oriented.
Busy, knowledgeable, customer oriented. The sales team is excellent also. They want satisfied customers to return.
Hi Ken, thank you for sharing your experience. One of our main values is earning customers for life and we couldn't be happier to see we made strides towards achieving this during your last visit. If there is anything we can do to help in the future please don't hesitate to reach out.
Great service and worked us in.
Great service and worked us in. Thank you! Chris was great to work with. Appreciate the texts.
Thank you for bringing your vehicle to BMW of Portland for service. Our team is happy to have worked you into our schedule and are pleased to know you enjoyed working with our team member, Chris. We look forward to having you back in the future. Have a great day.
It was very pleasant that the technician came to my place
It was very pleasant that the technician came to my place to fix the neccessary recall issue. Very polite and very time efficient. Thank you.
Thank you for taking advantage of our at-home service offering! We are pleased to see that you found this to be convenient, and that our team member provided you with efficient and polite service. Until next time, we wish you safe travels this season.
Good customer services received from Michael Hebert.
Good customer services received from Michael Hebert. He provided timely updates to me while my car was being serviced. Everyone at BMW Portland is friendly and professional.
Hi Patricia, thank you for bringing your vehicle to our team at BMW Portland. Providing you with friendly and professional service was our pleasure. We hope to have the opportunity to work with you again soon.
Glad to have a quality dealership so close to home.
Glad to have a quality dealership so close to home. They are helpful, do quality work, just wish they’d reinstate their car wash for after maintenance work. Still closed “due to COVID”
Hello, thank you for this kind feedback. We are pleased to see you have identified our location as a quality dealership close to home! I would like to assure you our team is working diligently to bring back this service.
We had an absolutely amazing experience working with
We had an absolutely amazing experience working with Kourosh! The most professional person we have ever worked with. We looked at so many other cars, other dealerships , but we absolutely loved BMW of Portland. They are all very professional, and extremely helpful. Thank you Kourosh; we love the car!
Hi Ghazal, thank you for this kind feedback! We couldn't be happier to see Kourosh and the assistance he offered you allowed our team at BMW Portland to stand out as you decided where to purchase your new vehicle. We hope you have enjoyed it thus far and look forward to assisting you with any future automotive needs.