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Reviews

Average Ratings

4.1
Average based on 45 reviews
  • Great buying experience...

    I purchased a '16 Honda Civic Turbo at Criswell. While comparing price quotes at multiple dealerships Criswell remained the lowest and the number ...


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    I purchased a '16 Honda Civic Turbo at Criswell. While comparing price quotes at multiple dealerships Criswell remained the lowest and the number quoted did not change once I came into the dealership in person to complete the paperwork. My salesperson was Kwame Odum and my Finance person was Jim Walker. Above and beyond their mannerisms and knowledge, I was pleasantly surprised with how each gentlemen was honest and upfront with me. This was truly a pain free experience which left me feeling satisfied. I have already recommended the two gentleman to a number of people with ease.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Happy buyer)

    Thanks to our Sales Consultant Victor Castro. This was my first purchase and I'll definitely remember it as a nice and smooth transaction.


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    Thanks to our Sales Consultant Victor Castro. This was my first purchase and I'll definitely remember it as a nice and smooth transaction.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • I wish they sold stock in their dealership

    Went to buy our second Odyssey EX-L with DVD from them. They asked for a sizable down payment and the lease was $50 more a month. After a bit o...


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    Went to buy our second Odyssey EX-L with DVD from them. They asked for a sizable down payment and the lease was $50 more a month. After a bit of negotiating they came down to the same lease we had before. Went to another dealer and with nothing down the lease was close to $100 less. Makes me feel like I was completely taken advantage of the first time and they were going to do it again. At least owning some of their stock I'd make money off the premium they are charging...

    Shopped for a new car
    Does not recommend this dealer
    Did not make a purchase
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  • What a pleasure buying a car from Criswell Honda

    It had been a number of years since I purchased a vehicle from Criswell, and I had never purchased a used vehicle from them before. I was immediat...


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    It had been a number of years since I purchased a vehicle from Criswell, and I had never purchased a used vehicle from them before. I was immediately reminded of what a classy organization Criswell is when I first arrived at the Honda store in Germantown and was greeted by my salesman Abe Hosseinpour. Abe was clearly intent on making sure all my questions were answered, and that I had an enjoyable experience and ultimately drove away with the vehicle I wanted. Abe has such a friendly demeanor, it made it easy to ask all the questions I needed to. He also explained all of the information extremely thoroughly, and pointed out a number of things I didn't think to ask about. Abe made the buying experience a complete pleasure. I only met the sales manager Vince and asst. manager Chris briefly, but it was obvious that they run a top notch facility. Jessica in the finance office was also great, and again was very thorough in explaining all the options. She was extremely patient with all of my questions, and very helpful in understanding each of the additional services. Overall, all i can say is what a pleasure the whole experience was.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Excellent buying experience!!!

    I had a excellent buying experience with this dealership and all I can say, I would recommend this to my friends and relatives. Masen and Victor h...


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    I had a excellent buying experience with this dealership and all I can say, I would recommend this to my friends and relatives. Masen and Victor helped me with the smooth and fast buying experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Phil Kmiec & Criswell Honda - The Perfect Combo!

    Phil Kmiec was great to work with. Whenever I was at Criswell to get an oil change done I would stop and take a look at next possible cars. Phil w...


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    Phil Kmiec was great to work with. Whenever I was at Criswell to get an oil change done I would stop and take a look at next possible cars. Phil was always patient and never pushy. My wife and I felt comfortable working with him. Not once did we feel pressured into getting something we didn't want. Phil didn't play games. I highly recommend working with Phil Kmiec at Criswell Honda.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Very nice and enjoyable!

    I needed to buy a nice used car, I was recommended by a friend to go see Mr. Dominique Vattuone, he was very friendly, made me laugh and professio...


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    I needed to buy a nice used car, I was recommended by a friend to go see Mr. Dominique Vattuone, he was very friendly, made me laugh and professional as well. I explained to him that I needed a car that it was economic since my job is not that close from home. He recommended the Honda Civic. He explained to me about the car very nicely and I ending buying a Honda Civic LX Sedan 2012 for a very reasonable price and the mileage was only 26K which was great for me! Mr. Vattuone was very fast in the whole process but very detailed, and concern about my car needs, I told my friend that she was right with the recommendations done, I will definitely continue to send family and friends to come see Mr. Vattuone at Criswell Honda!

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Great experience dealing with Dominique Vattuone.

    I had bought a Honda Pilot in the past, and my salesperson was Mr. Vattuone, now I needed a used car, and still had the same great experience as b...


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    I had bought a Honda Pilot in the past, and my salesperson was Mr. Vattuone, now I needed a used car, and still had the same great experience as before with him. Very professional and friendly, never pushy, and gave advice depending upon my car needs. I have always recommended to friends and family to go see Dominique Vattuone when they are looking for a car, he managed the time of the deal in buying since the very beginning to the end! He even sent my husband and I a "thank you note" with a small sweet present which in nowadays I have not seen it doing it from anybody!! I definitely will continue to recommend the dealer, and Mr. Vattuone as a sales person! We had an enjoyable time at Cristwell Honda!

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Best experience

    We were referred to Dominique Vattuone by a neighbor. From the moment we started working with Dominique, he treated us like family. We purchased a...


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    We were referred to Dominique Vattuone by a neighbor. From the moment we started working with Dominique, he treated us like family. We purchased a new Honda Civic and could not be happier with the service we received from him. He made sure all of our needs were met. I have already referred him to several other friends looking for new cars. We will definitely see Dominique for our next purchase. --Posted as a service per authority of business, review written by customer.

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Great service

    good service Carmela is the best. She came on her day off without us asking her to just to sell us a car, it was a long process but in the end it ...


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    good service Carmela is the best. She came on her day off without us asking her to just to sell us a car, it was a long process but in the end it was easy

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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