Larry Simmons Mazda

2.4 out of 5 2.4
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:30 PM

Larry Simmons Mazda Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 5:30 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 5:30 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

2.4 out of 5 2.4
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    January 1, 2020

    Twice they've tried to charge me for parts my car didn't need, I didn't ask for, then get mad when I asked why. Others have warned me about this. They'll... put new rotors on your car while it's there for an oil change and act rude as xxxx when you're surprised your oil change was 400 dollars. I don't know if they're charging for parts they steal or what, but avoid this place if you can.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2019

    The manager and sales person here is very friendly and well knowledgeable. I would go back here again for my next car. I love I didnt spend the entire... day here. They was fast!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 11, 2019

    STEVEN, THE SALES MANAGER DEFINITELY BENT OVER BACKGROUNDS TO HELP US OUT. WE HAD AN APPOINTMENT AND WHEN WE SHOWED IT WAS CLEAN AND WAITING FOR US TO... DRIVE. WOULD RECOMMEND ANYBODY LOOKING FOR THEIR BRAND TO GO THERE. TOP NOTCH!!

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 11, 2019

    Bought a new Honda here and traded in a leased VW. Larry Simmons misrepresented the fact that they were going to take care of everything owed on the VW.... Now VW is asking for money that should have been paid by Larry Simmons. Larry Simmons refuses to take care of the problem. Really poor business practices and I feel I was lied to in the process. I would highly highly advise all to stay away from the this dealership.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    February 7, 2019

    The service department is terrible. They tried to give me the run around and treated me like I was to stupid to understand the problems with my car.... The waiting area feels like some creepy 1960s wood panel basement with junky dirty chairs.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    April 21, 2018

    I have had horrible service here to the point that I would rather drive my car 2 hours away for better service than deal with these incompetent "professionals"... They can't even do an oil change correctly.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are sorry that we did not acomplish this dur...ing your interaction wtih our Business. Please call 304-865-7210 and ask for our HR department and let us know if there are any questions that we can help with.

  • 1.0 out of 5
    June 19, 2017

    Stopped by this dealer 3 times over 10 years. The salesman did not know what a Golf R was six months after the US release date. The salesman tried rural... tactics with forced sitdowns to convince us to get the car at MSRP from them. After we got the car from another dealer, there were insinuations during service about not buying the car from them, service always took 4-5 hours, I am talking oil change here, sitting bxxx to cheek with people in a dark room with dark walls. Never a loaner.

    3.0 out of 5
    Customer Service
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are sorry that we did not acomplish this dur...ing your interaction wtih our Business. Please call 304-865-7210 and ask for our HR department and let us know if there are any questions that we can help with.

  • 2.0 out of 5
    September 30, 2013

    Larry Simmons fails to stand behind their products. I had a failure within 500 miles on a new car and they sent me to a manufacture thugh their docs say... they should conatct a local dealer for me.

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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are sorry that we did not acomplish this dur...ing your interaction wtih our Business. Please call 304-865-7210 and ask for our HR department and let us know if there are any questions that we can help with.

  • 5.0 out of 5
    October 28, 2012

    We were guaranteed that they would beat all other prices and they did without playing games.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know how we are doing. Please let us know if we can be of help with any questions that you may have. Enjoy ma...ny happy miles in your new vehicle. We appreciate you business.