Ourisman Chantilly Toyota Hours
At Ourisman Chantilly Toyota you will find all the information you need to decide which vehicle is right for you. That's
why, in addition to our incredible selection of new Toyota models and high-quality used vehicles, we also offer a wide variety of tools, like those offered by trusted resources TrueCar and PureCars.com to help our customers determine which vehicle best fits their driving needs and budget. We also offer financing options competitive with credit unions as well as some of the most recognizable names in the automotive industry, like USA Buying Service, Costco, USAA, and Navy Federal Credit Union.
"Ourisman Automotive - Why Go Anywhere Else"
Read reviews that mention:
the change in waiting area is much nicer than the nosier area. Staff was very nice
Sales personnel were easy to deal with. Was disappointed the 2018 vehicle which was promised wasn't available. Other than that, it was a good experience.
I was recently in the market for a new truck, selected the Toyota Tacoma Access cab, did my research and found qualified dealers. I spoke to three on the... phone but none had the car I wanted. I decided to visit the showroom with my wife, as we pulled up, I was greeted by Denise who instantly recognized me from my previous two purchases. When I explained my terms, she quickly asked why I changed criteria on my new car (I guess she remembered talking a few weeks back when I have my Highlander in for service). After introductions, she acknowledged that 'my' car was not available but wanted to ensure that I was satisfied with my decision. Within minutes, a truck of similar specifications was out front for a test ride. We took a quick tour and returned to the dealer. Denise found the truck meeting the specifications, we briefly discussed pricing, did a bit of negotiating as I was using a buying service and within minutes, signed transfer paperwork. They found the car I desired. She even assured me that if for some reason we did not like the car, she would handle it. As promised, I got an email two days later (we visited on a weekend and transfers normally occur during the week). The car will arrive today as planned. We confirmed pricing, financing and scheduled an appointment via email. This was the shortest purchase duration ever. I'm confident the balance of the transaction will be flawless as it has in the past. Highly recommended dealership. SAs you know, Toyota's are quality built so my service experience has been limited but always professional.
Tyler Crockett performed splendidly in dealing with the issues on my Toyota Scion.
Fernando was awesome. He did a great job of keeping me updated and even gave me his cell number so I could text instead of going through the whole phone... tree process. There Were two things that could be better. The phones were very busy and took a long time to schedule an appointment. Also, when I dropped off my car it was a busy time, lots of customer service reps but only one person to check out the loaner car. It took 30 min for me to get a car and I was only the 3rd one in line. When I left 6 people were waiting to get a loaner car!
The buying experience with a true car dealership was pretty straight forward. We worked through a credit union, got our quote online, and went to the... dealership. We test drove the vehicle and purchased it at the agreed upon truecar price.
As always.... Ourisman service was nothing less than outstanding from the time I entered Ourisman until my departure. Thanks for your continued outstanding... service
Prompt service as soon as I arrived, shuttle service was quick and responsive when called, received detailed information over the phone and on person about... service repairs/recommendations, and overall corteous service.
The service was fast and friendly, especially Ms. Stacey, my contact rep, she's very professional, and very nice to deal with. She would go extra... mile to make me feel welcome.
The diagnosis and repair were done to my satisfaction