Ourisman Chantilly Toyota

Mr. Rivera was exceptional in explaining my repairs and making sure the work was done on time. He should be an instructor for new employees!!!!

Ourisman Chantilly has been servicing my Toyota 4Runner Limited since 2016, and my experience has always been exceptional. This is most welcome and fortunate, since the service matched that provided by Tustin Toyota in Southern California.

We were looking for a used 2018 van, and were very pleased that with Toyota promotions and incentives we were able to get into a brand new van for a modest amount more. We are very pleased with the product, the sales team, and the patience with which Chuck and Ahmed made us aware of all available alternatives.

I was pleasantly surprised to get a service appointment on a short notice. Service was completed in a reasonable time. A very nice lady was there was going around assisting and checking on customers comcerns. I look forward to next appointment.

Routine 90K service performed quickly and efficiently.

everything went smooth from the time i entered until i left-much nicer than the last time i was there.

The service department was able schedule my vehicle at a time that was good for me. I arrived a few minutes early, they took my car into the service area, I signed in, asked a couple of questions, which were answered right then, then went to wait in the customer waiting area (with coffee and do-nuts provided), and when the vehicle servicing was complete (I was told ahead of time about how long I would have to wait, and they were accurate within maybe 10 minutes), the service man came and reviewed a few things (good), answered a few more of my questions, and gave me a copy of the paperwork. The three employees I had occasion to speak with were pleasant and, of course, knowledgeable

James Ridbeck and Mike Hilliard are always so nice and are very professional. My truck is fixed the 1st time. And they applied discounts to the overall bill. Looking forward to next service with Ourisman.

Dear sir, madam, My experience with Ourisman Chantilly Toyota was extremely.fabioulous and great. I was thinking, that I was just going to buy a car and leave. But the staff made me feel that I am in between a valuable bouquet of flowers made of highly qualified and experienced salesmen and management and all worked together to give me one of the best experience in purchasing.... The warm welcome, the smile, the high quality and the professional experience the sales staff and my salesman created this superb experience for me.. I believe that a company like Ourisman Toyota Chantilly with all these great people working in it will lead it to the highest levels of success... My best regards Abraham Metzher

The service manager is very responsible and made sure I got everything I needed for my car. The service agent was also very helpful. I am be happy to go back there for my car service needs.