Ourisman Chantilly Toyota Hours
At Ourisman Chantilly Toyota you will find all the information you need to decide which vehicle is right for you. That's
why, in addition to our incredible selection of new Toyota models and high-quality used vehicles, we also offer a wide variety of tools, like those offered by trusted resources TrueCar and PureCars.com to help our customers determine which vehicle best fits their driving needs and budget. We also offer financing options competitive with credit unions as well as some of the most recognizable names in the automotive industry, like USA Buying Service, Costco, USAA, and Navy Federal Credit Union.
"Ourisman Automotive - Why Go Anywhere Else"
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Website easy to schedule an appointment. Dropped off car in the morning and picked up in the afternoon. Service rep called and briefed me on the findings... and options. I was pleased with the process and appreciate the car wash. I will return for service in the future.
Doing business with Chantilly Ourisman Toyota is very easy. All the staff is friendly, knowledgeable and courteous. Glad we purchased our cars from them.
I was recently in the market for a new truck, selected the Toyota Tacoma Access cab, did my research and found qualified dealers. I spoke to three on the... phone but none had the car I wanted. I decided to visit the showroom with my wife, as we pulled up, I was greeted by Denise who instantly recognized me from my previous two purchases. When I explained my terms, she quickly asked why I changed criteria on my new car (I guess she remembered talking a few weeks back when I have my Highlander in for service). After introductions, she acknowledged that 'my' car was not available but wanted to ensure that I was satisfied with my decision. Within minutes, a truck of similar specifications was out front for a test ride. We took a quick tour and returned to the dealer. Denise found the truck meeting the specifications, we briefly discussed pricing, did a bit of negotiating as I was using a buying service and within minutes, signed transfer paperwork. They found the car I desired. She even assured me that if for some reason we did not like the car, she would handle it. As promised, I got an email two days later (we visited on a weekend and transfers normally occur during the week). The car will arrive today as planned. We confirmed pricing, financing and scheduled an appointment via email. This was the shortest purchase duration ever. I'm confident the balance of the transaction will be flawless as it has in the past. Highly recommended dealership. SAs you know, Toyota's are quality built so my service experience has been limited but always professional.
Th repair itself only got 4 stars because the car was taken through the car wash but the back of the vehicle/window was a smear mess.
Nick My advisor was great Helpful and professional
Great service (people and process) Great price (price seemed less than I expected) Great facility (very clean - professional) Coffee could be better but... they got the important things right
In the past, the car buying experience resulted in a mixed bag of feelings: elation over a new car, but exhaustion over the protracted negotiations and... overall time spent in the dealership. This time, my experience with Ourisman Chantilly Toyota was all positive. The sales person demonstrated knowledge, had a positive can-do attitude, and simply worked with me. With my auto insurance car buyers assistance data, finding the car I wanted was easy, and negotiating price was straight forward. There were no pressure tactics to up sell. Unlike past buying experiences that seemed to take many, many hours the experience with Ourisman moved along quickly without a lot of waiting around. In summary, I feel good about the whole buying experience.
Went for car service. Staffs are very professional and friendly. Will go there for all my car services.
Received excellent service . Engine light came on while traveling. The service advisor was very professional in and havee updates in a timely manner
The radio in my 2019 Highlander was replaced but my GPS still is not working properly. Also my radio has echo when I make a call or receive a call. The... other end hears themselves talking.