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Reviews

Average Ratings

4.8
254 lifetime reviews.
  • Great buying experience, 2017 Ford Edge

    I shopped four dealers and AutoNation Torrance gave me the best price. The other dealers acted as if they didn't care about my business, AutoNati...

    Dealer Response

    John, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great ...


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    I shopped four dealers and AutoNation Torrance gave me the best price. The other dealers acted as if they didn't care about my business, AutoNation let me know that they wanted it and worked hard to get it. I drove 120 miles to buy my car from them, great service and price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    John, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!


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  • Awesome !

    Overall experience was good, helped me find the right car for the right price !


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    Overall experience was good, helped me find the right car for the right price !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Quick and Efficient

    I was needing a new key for my 2014 F150 Tremor that I had purchased. The AutoNation Ford dealer in Torrance on PCH was chosen. The Maintenance wr...


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    I was needing a new key for my 2014 F150 Tremor that I had purchased. The AutoNation Ford dealer in Torrance on PCH was chosen. The Maintenance writer was pleasant and efficient. My new key was programmed and finished in under an Hour. Very Quick!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great, no hassle experience

    The Auto Nation Representative George Kalaja was very helpful and knowledgeable. He made my buying experience fast and simple. He found the vehicl...

    Dealer Response

    Thank you for your kind words and review, Ozze. We're always here to provide exceptional service at a great value -- we hope you'll consider us ag...


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    The Auto Nation Representative George Kalaja was very helpful and knowledgeable. He made my buying experience fast and simple. He found the vehicle I was looking for within my budget. Over all it was a great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words and review, Ozze. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!


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  • 37.7K Service Visit

    I like being able to login to Wi-Fi and work while waiting for my car to be serviced at AutoNation Ford and I have come to expect their consistent...


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    I like being able to login to Wi-Fi and work while waiting for my car to be serviced at AutoNation Ford and I have come to expect their consistently high-quality customer service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Power Ford Torrance

    Experience was great. Friendly Service Writers. Work I had done was great!


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    Experience was great. Friendly Service Writers. Work I had done was great!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Truly outstanding service advisor

    Although not a frequent service customer but greatly rely when it comes to major repairs, AutoNation Ford Torrance has a competent & knowledgeable...


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    Although not a frequent service customer but greatly rely when it comes to major repairs, AutoNation Ford Torrance has a competent & knowledgeable service advisor, Tom Noone. After the first major repair (in terms of cost), we experienced splendid interaction with Tom, as well as the tech who did the repair. When a second major repair for our 14 year old Explorer needed to be done, even my wife hoped that Tom would write us up and receive the vehicle for repair. But the biggest factor my wife & I both agree was Tom Noone's professionalism, and foremost his being a human being, something that's not so common these days, when dealing with us.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Good Reliable Service

    I have been taking my Ford Escape to this dealership for service and repairs since 2013. The service advisors are very nice and are great at keepi...


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    I have been taking my Ford Escape to this dealership for service and repairs since 2013. The service advisors are very nice and are great at keeping me updated on the status of my car. Because of the complexity of car systems now, I feel more comfortable having my car serviced by the dealer as opposed to an independent service shop. I have found that their prices are fair, and often times much less than what another mechanic shop would charge. They always inspect my vehicle very thoroughly and let me know if there are any other vehicle issues or services that are needed or should be tended to in the near future, but I have never felt pressured to pay for additional recommended services. Service is quick and is usually finished the same day. Only once did repairs require that they keep my car until the following day and on that occasion, they covered the cost of my rental car. I love my Ford and I will definitely be shopping here when it is time to purchase a new vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2016 Ford Flex

    I will say that Vince is the best car salesman I have ever crossed paths with! He was super helpful and easy to work with.

    Dealer Response

    We are happy you had such a positive experience with us, Shaun! We always strive to provide personable and excellent customer service. Thank you a...


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    I will say that Vince is the best car salesman I have ever crossed paths with! He was super helpful and easy to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy you had such a positive experience with us, Shaun! We always strive to provide personable and excellent customer service. Thank you again for the review!


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  • Autonation gets a standing ovation

    Even though I wasn't able to get financed , my overall experience at autonation ford in Torrance was comfortable , informative and even pleasant f...


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    Even though I wasn't able to get financed , my overall experience at autonation ford in Torrance was comfortable , informative and even pleasant for the most part. My green pea salesman still in training , gave me the the most comfortable experience I've ever had on a car lot. What he lacked in knowledge he made up for in attitude and enthusiasm. Jeff the sales manager was a seasoned. Veteran and treated me with respect and dignity even though he could not put me in the car of my dreams. Thanks for all your efforts

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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