University Toyota

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 9:00 AM - 5:00 PM

University Toyota Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2011

We are a full service Toyota dealership offering new Toyota sales, pre-owned sales, service, Toyota TXM Express Service,

...

parts, collision repair, rentals and detail. University Toyota is a family owned business that has been a part of our community for over 25 years! Our customer's satisfaction is our top priority and our goal is to meet all of your automotive needs while providing our best service possible. To this end, we offer many services that are unique to our dealership including a vehicle delivery

"See why more and more people are buying their Toyota from University Toyota!"

Reviews

4.5 out of 5 4.5
207 lifetime reviews. Includes reviews of University Toyota from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 30, 2018

    Everyone was friendly,helped us find a new vehicle suitable for our needs.Firsts time there . All the sales associates were not pushy but very kind and... knowledgeable. Beautiful clean dealership..

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for this amazing review of your experience at University Toyota. We really appreciate your business. Best, Sarah Claydon - Client Relations ...- sarah@umotors.com

  • 5.0 out of 5
    September 4, 2018

    Excellent personal service Highly recommend Treated like families only better Facilities clean neat brightly & comfortable Will tell friends about... the friendly autmosphere Quick friendly service Sarge Shaver

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that the University Toyota team ...worked hard enough to make your purchase completely painless! Regards, Sarah Claydon - Client Relations - sarah@umotors.com

  • May 22, 2015

    Everyone was extremely kind and personble. Everyone had a smile and was very pleasant. My sales rep worked very hard at getting me a good deal, he was... very knowledgeable, and very kind. Definitely impressed !!!!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 12, 2018

    Paul Knotts and the Sales force went above and beyond to seal the deal. If you are wanting a Toyota, this is the dealership to purchase from.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to leave us this awesome review! At University Toyota, we take guest feedback seriously and are proud to see that you drove... away happy in your new Toyota. I will share your compliments with Paul and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Regards, Sarah Claydon - Client Relations - sarah@umotors.com

  • 5.0 out of 5
    April 17, 2018

    University Motors has exceeded my expectations once again !! unfortunately I had to have some collision repair on my new RAV4. I stopped down to talk... and get an opinion without an appointment. Jeff came out and wrote an estimate of the damage & took pictures on the spot. The Collision Center made the whole repair process stress free for me and I was even given a ride home with their Shuttle Driver. My RAV4 was ready when they said it would be and looked AWESOME !! They even detailed it. My tires & rims 😎

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at University Toyota. We are driven to offer great ...customer care and we strive to provide the best service experience. Thank you for trusting us with your RAV4 and we hope to see you again soon! Best, Sarah Claydon - Client Relations - sarah@umotors.com

  • 1.0 out of 5
    April 17, 2018

    Sadly I will say, this service department leaves a lot to be desired. I will not recommend UT due to their unreliable and very unconcerned service dept.... My husband and I purchased a truck from them and the service dept could have cared less when we cared to report a major component (transmission) issue less than 3 weeks after sale. Less than 500 miles on truck. We were given word of return calls that never happened and had to call repeatedly for updates and information that should have been made available to us without question and a lot of needless stress on our part. Today, after 8 days of nonsense, I called the general manager to discuss my concerns and was greeted with an attitude and laughter, yes, laughter, over my concerns and anger, about this unsatisfactory service dept. He then returned my call a second time to tell me I was incorrect about the time and date a call that was placed on our behalf by TOYOTA CUSTOMER SERVICE. ??? I called CS because the personel in the service dept have not met an even minimum standard compared to other dealerships I have dealt with. IF you cannot trust a dealership to service a brand new vehicle you purchase there, don't trust them with your continued business and referrals. ...

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your recent experience at University Toyota. We want each customer to be completely satisfied with thei...r experience, and the impression that you received from our dealership is unacceptable. Please contact us at your earliest convenience so that we can discuss your visit and work towards a resolution with you. We look forward to hearing from you soon. Best, Sarah Claydon - Client Relations - sarah@umotors.com

  • 5.0 out of 5
    April 10, 2018

    Glad I went to University Motors. The delivery specialist Ben Foster was great knew everything about the vehicle I purchased, explained everything I need... to know about car answered all my questions give him a 5 star. Jim Churilla was also very helpful going over the purchase 5 star. Derek Hall was also great 5 star. Would refer this dealership very highly.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thank you for writing about your visit with us, and congratulations on your new car! Our team is truly an asset to University Toyota and it is encour...aging to hear they impressed you by delivering our trademark service. Thank you for your recommendations. Best, Sarah Claydon - Client Relations - sarah@umotors.com

  • 5.0 out of 5
    April 8, 2018

    After dealing with the insanity of Nissan and their local dealership recently, it was so nice to deal with staff that actually cared about making me happy,... treating me fairly, and made sure I got everything I needed. Ryan did a great job from the start at explaining all the features of the available features and setting me up for a test drive. Once I decided I wanted to purchase, Ryan led me through a pretty painless process, getting me the vehicle I wanted for the price I wanted. Ben then did a great job of giving me an in depth tour of the car and making sure I was comfortable with all the features before leaving the lot. All in all, a fantastic experience! (Also want to compliment the sales trainee that Ryan was working with that afternoon, I'm terrible at names so I can't remember your name, but you were a pleasure to deal with too!).

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We always like to read customer feedback and are happy to know your recent visit to University Toyota was a pleasant one. Customer service is a huge p...riority for us, so it is great to know that Ben and Ryan treated you with the respect you deserve. Congratulations on your car! If there is anything else that we can do for you please don¿¿¿t hesitate to reach out. Best, Sarah Claydon - Client Relations - sarah@umotors.com

  • 5.0 out of 5
    April 2, 2018

    I was not planning on purchasing a vehicle for another 2-3 years, but my sister had a string of bad luck and found herself in desperate need of reliable... transportation. I had taken great care of my 2011 Dodge Caliber and decided, last-minute, to pass on the keys and shop for new wheels. I drove by University Toyota on my way home from the gym and pulled into the lot on a Wednesday evening. Ryan Phillips greeted me at the door and let me tell you, this guy is a saint! If I was going to spend a large amount of money I had an explicit list of "demands" that were to be met and, if they weren't, I (jokingly) told him he would be the one prohibiting my sister from getting a car. Ryan was incredibly patient and provided me with multiple monthly payment estimations based on new or used vehicles and various financing scenarios. He answered all my questions and we toured the lot to look at different Rav 4 models even though it was past closing time. I left the dealership to think about it and contacted Ryan the next morning to tell him I wanted to buy the car. Although Thursday was his day off, Ryan made himself available to discuss colors, add-ons, vehicle preferences, etc. and walked me through the paperwork process of transferring my old title. On Friday, Ryan searched other dealerships to find the exact car I wanted and, not even 2 full days after we first met, my brand-new Rav 4 arrived at University Toyota by 5pm. This was extra special to me because now my sister would be able to drive her new car back to Pittsburgh after visiting with family over Easter weekend. Ryan had everything arranged when I arrived Friday evening and the paperwork was a breeze! Afterwards, Ben Foster made me feel like a VIP customer. My beautiful Rav was sparkly clean and waiting for me inside the building. Ben is incredibly knowledgeable and knew every detail and special feature my Rav had to offer. He didn't care how late it was and took the time to show me everything....he even synced my phone with the car's media system so I would have my music and contacts available for the drive home. I cannot say enough about the excellent way I was treated from the beginning to end of the car-buying process at University Toyota or how EASY everything was!. I will ALWAYS go to Ryan and Ben for all my car needs and will send family and friends their way! Thanks guys for putting up with me, you have a Toyota customer for life! :)

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Toyota RAV4, Kat! Thank you for taking the time to write about your experience with us. We are determined to deliver detai...l-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I¿¿¿m so happy to hear we were able to help find the perfect vehicle for you. We here at University Toyota would love to work with you again. Best, Sarah Claydon - Client Relations - sarah@umotors.com

  • 5.0 out of 5
    March 29, 2018

    Our second time purchasing a new Toyota at this facility, we will not go anywhere else. Great experience. No hassle. Professional and caring. Brett... Cendana is the BEST!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your ...experience was and for choosing University Toyota. Best, Sarah Claydon - Client Relations - sarah@umotors.com

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