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Reviews

Average Ratings

4.8
176 lifetime reviews. Includes reviews of University Toyota from DealerRater.com
  • Excellent service, knowledgeable staff !!!!!

    Everyone was extremely kind and personble. Everyone had a smile and was very pleasant. My sales rep worked very hard at getting me a good deal, he...


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    Everyone was extremely kind and personble. Everyone had a smile and was very pleasant. My sales rep worked very hard at getting me a good deal, he was very knowledgeable, and very kind. Definitely impressed !!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Simply the best
    May 26, 2017

    So if you're looking to buy a Toyota and are looking for the best dealership experience, I highly recommend University Toyota in Morgantown WV. Th...

    University Toyota

    Thank you for the great review! I am grateful that you had a positive purchased experience at University Toyota. Don't hesitate to contact us if t...


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    So if you're looking to buy a Toyota and are looking for the best dealership experience, I highly recommend University Toyota in Morgantown WV. They offer better than fair money on your trade and the sales experience is seamless. I used to shop around but find no need to do that now.

    Does recommend this dealer
    University Toyota

    Thank you for the great review! I am grateful that you had a positive purchased experience at University Toyota. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Sarah Claydon - Client Relations - sarah@umotors.com


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  • Great Experience, Great Staff
    May 22, 2017

    Ryan was more than accommodating. He helped my wife and I calculate our overall savings in regards to leasing vs buying (a very long estimation th...

    University Toyota

    Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Ryan was able to meet your needs. At Univer...


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    Ryan was more than accommodating. He helped my wife and I calculate our overall savings in regards to leasing vs buying (a very long estimation that I'm sure took him a while due to using interest rates that can fluctuate). We were always treated with respect and he went above and beyond to contact us back even after working hours. Very happy and will be recommending Ryan to friends and family.

    Does recommend this dealer
    University Toyota

    Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Ryan was able to meet your needs. At University Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road!Sincerely,Sarah ClaydonClient Relationssarah@umotors.com


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  • Good Experience
    May 17, 2017

    I feel I was well informed on all technology, safety and long-time endurance of Toyota Rav4 Limited. The staff were all very informative and hel...

    University Toyota

    Thank you for the great review at University Toyota! I am glad that our staff was informative and helpful during your visit. Don't hesitate to con...


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    I feel I was well informed on all technology, safety and long-time endurance of Toyota Rav4 Limited. The staff were all very informative and helpful. The building improvements are awesome and well maintained. I am very happy with the vehicle purchased. My only reservation was the trade value given from not just one vehicle, but two traded. I feel this amount should have been somewhat higher, but I understand that the sales representative hands are tied by upper management. Over all, Good Experience and fine vehicle.

    Does recommend this dealer
    University Toyota

    Thank you for the great review at University Toyota! I am glad that our staff was informative and helpful during your visit. Don't hesitate to contact us if there is anything else we can do for you. Best Regards, Sarah Claydon - Client Relations - sarah@umotors.com


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  • Great Experience! Professional and Very Helpful Staff!
    May 14, 2017

    We recently acquired a new Toyota Camry. We could not have had a better experience. The Salesman we dealt with was outstanding, there teck person ...

    University Toyota

    Frank, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at University Toyot...


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    We recently acquired a new Toyota Camry. We could not have had a better experience. The Salesman we dealt with was outstanding, there teck person provided a clear and concise explanation of the technology in the car. Great job

    Does recommend this dealer
    University Toyota

    Frank, thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at University Toyota! If there is anything else we can do for you just give us a call! Sincerely, Sarah Claydon - Client Relations - sarah@umotors.com


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  • Great customer service!
    April 24, 2017

    We were looking to trade in our Rav4 and Kyle Palmatory was very helpful and super knowledgeable about the 4Runner. He took his time to show us di...

    University Toyota

    Your kind words mean a lot to us, Sarah & BJ. I appreciate your feedback and am happy to hear that Kyle and Ben were able to explain everything. A...


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    We were looking to trade in our Rav4 and Kyle Palmatory was very helpful and super knowledgeable about the 4Runner. He took his time to show us different models and explain all the features. There was no pressure in buying a vehicle and the process was very smooth and easy. Ben Foster was very friendly and personable. He went over all the details on the inside of our vehicle and answered any questions we had. Great to work with. The whole process at University Toyota was a great experience! Thanks for all your great customer service. Thanks! Sarah & Bj

    Does recommend this dealer
    University Toyota

    Your kind words mean a lot to us, Sarah & BJ. I appreciate your feedback and am happy to hear that Kyle and Ben were able to explain everything. At University of Toyota, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Sarah Claydon - Client Relations - sarah@umotors.com


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  • Good experience
    April 24, 2017

    The staff at University Toyota is very easy to work with, very knowledgeable, and there was not much need to haggle on price. They definitely did...

    University Toyota

    Thank you for writing about your visit with us, Ron! I am happy to hear that The University of Toyota Team was able to provide you with the outsta...


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    The staff at University Toyota is very easy to work with, very knowledgeable, and there was not much need to haggle on price. They definitely did whatever was possible to earn my business.

    Does recommend this dealer
    University Toyota

    Thank you for writing about your visit with us, Ron! I am happy to hear that The University of Toyota Team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns.Sincerely,Sarah Claydon - Client Relations - sarah@umotors.com


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  • purchased RAV4 Hybrid
    April 16, 2017

    Zane was very knowledgeable and found us the hybrid trim and color that we wanted. Ben delivered the car and did an excellent job reviewing all th...

    University Toyota

    Thanks for your outstanding review, Tim and Denise! I'm very happy to hear that Zane and Ben were of such help to you. At University Toyota, striv...


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    Zane was very knowledgeable and found us the hybrid trim and color that we wanted. Ben delivered the car and did an excellent job reviewing all the features... not easy! Both were enthusiastic and helpful. Thanks!

    Does recommend this dealer
    University Toyota

    Thanks for your outstanding review, Tim and Denise! I'm very happy to hear that Zane and Ben were of such help to you. At University Toyota, strive to provide excellent customer service, and we're glad that this was the case for you. Enjoy your Rav4 Hybrid! Best regards, Sarah Claydon - Client Relations - sarah@umotors.com


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  • First Toyota Tacoma Purchase
    March 31, 2017

    I never owned a Toyota and I was looking for a midsize truck. After lots of research and talking to owners of the Tacoma I decided to look at the...


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    I never owned a Toyota and I was looking for a midsize truck. After lots of research and talking to owners of the Tacoma I decided to look at the Tacoma and test drive. I was very pleased with the way the truck handled and a lot better gas mileage. Lance Clark was very patient with me in finding the truck that I wanted. Lance gave me the best deal on my "OLD FORD" and worked with me on the payments. He was not a pushy salesman at all and very professional. I was able to get a truck that happen to come in on freight. It was brand new and everything went as planned. Ben Foster did an excellent job in explaining all of the technology in the vehicle. We even cracked a few jokes related to me in figuring stuff out. But that is ok and made the experience even better. Ben is also very professional and patient with the customer. Both of these guys are an asset to the company and the dealership. I am very proud to be a Toyota Tacoma owner and being part of its reputation. Thank you to all your staff for making this experience enjoyable and my wife and I appreciate how fast the deal was and not there for hours. It was a blessing to us and we pass the blessings to the dealership, staff and their families. Gary and Tonya Posey

    Does recommend this dealer

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  • New Tacoma Purchase
    March 30, 2017

    This experience has been nothing short of fantastic. The no-push, personable, and friendly approach the staff takes, makes purchasing a vehicle e...

    University Toyota

    Thank you for taking the time to write about your experience with us! At University Toyota, we work very hard to provide each of our customers wit...


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    This experience has been nothing short of fantastic. The no-push, personable, and friendly approach the staff takes, makes purchasing a vehicle easy and stress-free. I purchased a new Tacoma that had to be located and with a few options that were necessary to me. Salesman Ryan Phillips, went out of his way to accommodate my every need. There was no back and forth with price negotiations, it was one and done. I can not emphasize enough how courteous and professional the staff at University Motors are. From the ease of finalizing all the financing paperwork with Tom Brugnoli, to the extensive overview and introduction to my new vehicle with knowledgeable Ben Foster, University Motors will be the only dealership I will seek to purchase a new vehicle. Best Regards, A. Bozek

    Does recommend this dealer
    University Toyota

    Thank you for taking the time to write about your experience with us! At University Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Ryan, Tom and Ben were able to exceed your expectations. Enjoy your Tacoma and don't hesitate to contact us if there is anything else we can do for you. Kind regards, Sarah Claydon - Client Relations - sarah@umotors.com


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