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Herb Gordon Nissan

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Herb Gordon Nissan Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2002

Open last Sunday of Every Month 12 pm-5 pm.

...



Here at Herb Gordon Nissan our primary concern is the satisfaction of our customers.

We are conveniently located at 3131 Automobile Blvd. in Silver Spring. Come see why over 590 customers have given us positive reviews online! Our commitment to customer service is second to none and that's why our Silver Spring Nissan dealership is one of the premier Nissan dealers in the state of Maryland!

We invite you to shop our website at www.herbgordonnissan.com, where you will find a great selection of new and used Nissan vehicles including the Altima, Maxima, Rogue, Murano, Quest and Titan.

"Our commitment to customer service is second to none!"

Reviews

4.8 out of 5 4.8
1183 lifetime reviews. Includes reviews of Herb Gordon Nissan from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 28, 2020

    Service advisor accommodated all my auto service needs and concerns. Car was serviced and ready to pick up on time. I will recommend to others for service

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Taylodp, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have... earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!


    Worked with:
    Grant King

    Service Advisor

    (5.0) 62 reviews

  • 4.0 out of 5
    July 28, 2020

    Awsome place and workers, trust them with my car at any time. Keep you updated throughout your service and gives great advice, not just trying to take... your money

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We strive to deliver a great experience to all of our valued... customers. Reviews like yours help us to continually improve.


    Worked with:
    Grant King

    Service Advisor

    (5.0) 62 reviews

  • December 2, 2015

    I purchased a 2016 Rogue from Herb Gordon. Bruce Kim, the internet manager made the sale. He was professional, friendly, courteous and, most importantly,... honest. He didn't knock the competition, he was low key and let the car sell itself. I have purchased many cars from many dealers including internet salespersons and none have been as good as Bruce. I was given slightly lower prices by dealers closer to me but Bruce made the difference and I bought form him.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Alan! Herb Gordon Nissan is happy to hear that you had a great time working with Bruce Kim while purchasing your 2016, Nissan Rogue. We will certai...nly share your encouraging feedback with him! Please do not hesitate to contact us should you have any questions or need any future vehicle assistance. We would be happy to help! Thanks so much, Herb Gordon Nissan.

  • 5.0 out of 5
    July 17, 2020

    Mr. Grant King handles costumers with respect & dignity! He is terrific in his job! He explained things into details & advice you on every issue! Thanks... Grant

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gatkens, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.... Safe travels!


    Worked with:
    Grant King

    Service Advisor

    (5.0) 62 reviews

  • 5.0 out of 5
    July 10, 2020

    Had a wonderful experience at Herb Gordon Nissan. Akeem was very helpful and answered every question. Made the whole process of purchasing a vehicle as... painless as possible. Would 100% recommend Akeem for all your car buying needs.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Akeem Clagett

    Sales Consultant

    (4.9) 86 reviews

  • 5.0 out of 5
    July 7, 2020

    The professionalism and customer service extended to us in correspondence and in person, from all staff at Herb Gordon Nissan was excellent. Thank you... for exceeding our expectations with the purchasing experience!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Nissan. We're glad to hear we delivered ...such a great experience. If there's anything further we can do for you, we are happy to help!


    Worked with:
    Akeem Clagett

    Sales Consultant

    (4.9) 86 reviews

    Cathy Ruyter

    Finance Manager

    (4.9) 48 reviews

  • 5.0 out of 5
    July 2, 2020

    Hi, Akeem helped us with this sales. A great experience with new car purchase. Akeem is very friendly and knowledgable. I enjoyed the ride. Ravi

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vyapuri, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive revie...w. Please let us know if you have any additional questions about services you received and thank you again for choosing Herb Gordon Nissan!


    Worked with:
    Akeem Clagett

    Sales Consultant

    (4.9) 86 reviews

  • 5.0 out of 5
    June 28, 2020

    I had a great experience working with everyone in the process of buying a used car. As a first time buyer, the process was quite overwhelming at first... but, Akeem managed to offer great options to best suit my situation. In the end, I found a great car that fit my needs and budget along with some great advice that I will take into account in the long run.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Vanessa, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Herb Gordon Nissan. We're glad to hear we deliv...ered such a great experience. If there's anything further we can do for you, we are happy to help!


    Worked with:
    Akeem Clagett

    Sales Consultant

    (4.9) 86 reviews

    Mark Sonn

    Finance Director

    (4.8) 100 reviews

  • 1.0 out of 5
    June 24, 2020

    We almost bought a certified pre-owned Leaf from Herb Gordon Nissan. We were about to make a long trip to test drive and likely purchase the car when Sven,... the salesperson, emailed me a number of photographs of a dent that he "just noticed" on the car that he wanted me to be aware of before I made the long drive. The dent required significant bodywork. Sven didn't lower the price because he said the price already accounted for that (um . . . so you just noticed it AND the price that was posted online accounted for that?) Later he said the dealership body shop would cover the cost. The problem here is that I was suddenly negotiating for a car that had been in an accident, which would negatively impact the resale value. By the way, six days later the car listing has not been updated to mention the accident that Sven noticed over the course of our communication, or the bodywork needed to repair the damage. Perhaps the dealership will fix it themselves and continue to pretend that there wasn't anything wrong with the car. Or perhaps someone else has heard the same basic story. Glad we got our Leaf somewhere else.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know about your experience. Our General Manager, Kenny Booth would like to speak with you regarding your conce...rns but has been unable to reach you by phone. At your convenience, please reach out to Kenny at 301-847-2507 or kbooth@mileone.com.


    Worked with:
    Sven Laszczak

    Sales & Leasing Consultant

    (4.9) 52 reviews

  • 5.0 out of 5
    June 24, 2020

    Grant King at herb Gordon Nissan is the one to see. He takes great care of his customer provides a great attention to detail. He's the best. I thought... I had a issue with my vehicle took it to him. They confirmed and and were able to fix it for me right the first time and under warranty!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We're glad to hear we deliver...ed such a great experience. If there's anything further we can do for you, we are happy to help!


    Worked with:
    Grant King

    Service Advisor

    (5.0) 62 reviews

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