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Reviews

Average Ratings

4.9
619 lifetime reviews. Includes reviews of Herb Gordon Nissan from DealerRater.com
  • Bruce Kim is the Best Internet Manager

    I purchased a 2016 Rogue from Herb Gordon. Bruce Kim, the internet manager made the sale. He was professional, friendly, courteous and, most impor...

    Dealer Response

    Hi Alan! Herb Gordon Nissan is happy to hear that you had a great time working with Bruce Kim while purchasing your 2016, Nissan Rogue. We will ce...


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    I purchased a 2016 Rogue from Herb Gordon. Bruce Kim, the internet manager made the sale. He was professional, friendly, courteous and, most importantly, honest. He didn't knock the competition, he was low key and let the car sell itself. I have purchased many cars from many dealers including internet salespersons and none have been as good as Bruce. I was given slightly lower prices by dealers closer to me but Bruce made the difference and I bought form him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Alan! Herb Gordon Nissan is happy to hear that you had a great time working with Bruce Kim while purchasing your 2016, Nissan Rogue. We will certainly share your encouraging feedback with him! Please do not hesitate to contact us should you have any questions or need any future vehicle assistance. We would be happy to help! Thanks so much, Herb Gordon Nissan.


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  • Car Buying Experience

    I had a wonderful car buying experience at Herb Gordon Nissan. After shopping online and talking to a few dealerships, I made the decision to call...


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    I had a wonderful car buying experience at Herb Gordon Nissan. After shopping online and talking to a few dealerships, I made the decision to call Herb Gordon Nissan. Bruce Kim took my call. From the initial conversation until I drove away, he was the consummate professional. Bruce and Oscar ( a sales trainee) were professional, well informed, friendly and accommodating to my needs and concerns. He explained the features of the Altima models. He provided pricing each time I showed an interest in a different Altima. I never felt pressured to make a decision. In fact, he often said "take the time you need" . Once I made the decision to purchase the car, Bruce took care of everything. Since purchasing the vehicle, Bruce has followed up (more than once) to make sure I am happy with the car and to check to see if I need anything. The attention to detail was exceptional from the pre sale to the post sale. I am very happy with my car buying experience. As a repeat customer, I made the right decision by going back to Herb Gordon Nissan. - A. Davis

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Mr. Ben Peter Sales Manager

    Ben Peter provided excellent customer service. He kept me apprised of everything during the purchasing process of my maxima. It took about 45 da...


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    Ben Peter provided excellent customer service. He kept me apprised of everything during the purchasing process of my maxima. It took about 45 days to decide on purchasing the car, but he contacted me every week to follow up to see if I had questions/concerns. He was very professional, knowledgeable and patient with me. He also called me a week after my purchase of the maxima to see if I had any questions......which I did (smile). Overall, I would like to say I love my car........thank you Mr. Peter.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Chase King provides great service

    Mr. Chase King is an awesome and reliable worker. My family and I go to services at Nissan Herb Gordon because of him! He is professional and meti...

    Dealer Response

    Thank you Elizabeth for taking the time to send us a positive review. We love that you had a memorable experience here at Herb Gordon Nissan and w...


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    Mr. Chase King is an awesome and reliable worker. My family and I go to services at Nissan Herb Gordon because of him! He is professional and meticulous in his work, and he is a hard worker. Definitely recommend!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Elizabeth for taking the time to send us a positive review. We love that you had a memorable experience here at Herb Gordon Nissan and we sincerely appreciate you sharing your experience with us. We would love to welcome you back for any future purchase/service needs, as we are always here to help! Thank you again and we hope you have a great day.


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  • Amazing Service!

    I purchased my Nissan Murano from Mr. Dehazior and since then, I have been referring my friends and family to him. I would honestly recommend him...

    Dealer Response

    Thank you Carl for sharing your experience at herb Gordon Nissan and with our team member Mr. Dehazior. We are thrilled to know your time here was...


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    I purchased my Nissan Murano from Mr. Dehazior and since then, I have been referring my friends and family to him. I would honestly recommend him to anyone because he is very professional and excellent in his service. You can contact him at 5712439289 to purchase a car from him! -Elizabeth Tarke

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Carl for sharing your experience at herb Gordon Nissan and with our team member Mr. Dehazior. We are thrilled to know your time here was memorable. We encourage you to "Like" us on Facebook to stay up-to-date on our monthly specials should they fit your needs. Thank you - Herb Gordon Nissan


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  • Carl DeShazior Is Awesome!!

    SEE CARL FOR THE BEST CUSTOMER SERVICE ON THE PLANET,CARL DESHAZIOR FOCUS IS THE CUSTOMER AND ITS ALL ABOUT THE CUSTOMER EXPERIENCE.MY DAD AND I ...

    Dealer Response

    Hello Sehirsh! Herb Gordon Nissan would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide ...


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    SEE CARL FOR THE BEST CUSTOMER SERVICE ON THE PLANET,CARL DESHAZIOR FOCUS IS THE CUSTOMER AND ITS ALL ABOUT THE CUSTOMER EXPERIENCE.MY DAD AND I HAD FIRST HAND EXPERIENCE WITH THIS MASTER SALESMAN AND HE DID NOT LET US DOWN. I REFERRED A FRIEND, AND SHE TOO COULD NOT STOP PRAISING CARL ON HIS WORK ETHICS AND OUTSTANDING CUSTOMER SERVICE SKILLS. CALL CARL AT 571-243-9289 AND SEE FOR YOURSELF, NEW OR USED THE EXPERIENCE IS THE SAME.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Sehirsh! Herb Gordon Nissan would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we?ve succeeded. I will be sure to share your feedback with Carl DeShazior and the team! Thank you again for your review.


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  • Murano

    Benjamin Peter was a great salesman and made the experience painless and quick. Would definitely recommend!

    Dealer Response

    Good morning, Sarah. In response to your review, I want to take the time to thank you for praising our dealership. Herb Gordon Nissan works extrem...


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    Benjamin Peter was a great salesman and made the experience painless and quick. Would definitely recommend!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning, Sarah. In response to your review, I want to take the time to thank you for praising our dealership. Herb Gordon Nissan works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you?ve provided us with exceptional positive feedback. Please don?t hesitate to call or stop in anytime should you need any further services. Thank you again Sarah and have a great day!


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  • Buying Rogue from Herb Gordon Nissan

    Overall a good experience buying a 2016 Nissan Rogue. Salesman Janson Kelly Jr. was very patient in guiding us through the process. The finance de...

    Dealer Response

    Good morning Dan. In response to your review, I want to take the time to thank you for praising Herb Gordon Nissan and Janson Kelly. We are partic...


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    Overall a good experience buying a 2016 Nissan Rogue. Salesman Janson Kelly Jr. was very patient in guiding us through the process. The finance department also gave us some very helpful guidance.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Good morning Dan. In response to your review, I want to take the time to thank you for praising Herb Gordon Nissan and Janson Kelly. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ?Like? us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Dan and be sure to stop by soon!


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  • The best car buying experience ever!!!

    The best car buying experience my family has ever had! I went in to check out a 2013 Nissan rouge I was concerned that I wouldn't qualify to get i...

    Dealer Response

    Hi Ann - Herb Gordon Nissan would like to congratulate you on your new 2013, Nissan Rogue! It was a great experience for our team to introduce yo...


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    The best car buying experience my family has ever had! I went in to check out a 2013 Nissan rouge I was concerned that I wouldn't qualify to get it financed. Ben, Ramesh, And Chantelle all helped me not only get the car of my dreams but get it financed at an afforded rate for a college student like myself. The whole process was a very quick, and calm experience. Definitely, recommend this dealership, ask for Ben, or the manager Ramesh they have the best customer service and make the whole process enjoyable. Thank you, Herb Gordan!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Ann - Herb Gordon Nissan would like to congratulate you on your new 2013, Nissan Rogue! It was a great experience for our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your Nissan as you settle in, please don?t hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us!


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  • Purchase!!
    March 1, 2017

    I love this dealership and am SO satisfied with my purchase from here!! I was interested in a Altima a few months back and Bruce Kim reached out t...

    Herb Gordon Nissan

    Good afternoon! Herb Gordon Nissan is delighted to hear that your car buying experience was a memorable one! We are also pleased that Bruce Kim w...


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    I love this dealership and am SO satisfied with my purchase from here!! I was interested in a Altima a few months back and Bruce Kim reached out to me. I went in to visit him and we test drove it, informed me of the price etc. I realized it was a bit out of my budget as I was unsure of a few things in my life and he was nice about letting me know that he would always be there whenever I was ready! A few months later I REALLY needed a car. I had visited a few other dealerships but they were like hound dogs. I realized that I should just contact Bruce and we quickly set up a time to meet. I went in, filled out the paper work and within a few days I drove off with my car. I love it! Everyone is SO nice at that dealership. Bruce doesn't pressure you, and he is a relatable person. I didn't feel like I was stuck or anything like that. He even offered to Uber me up to pick up my car! Would definitely recommend! Thanks Bruce & Nissan!!!

    Does recommend this dealer
    Herb Gordon Nissan

    Good afternoon! Herb Gordon Nissan is delighted to hear that your car buying experience was a memorable one! We are also pleased that Bruce Kim was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.


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