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Used 877-213-9730 Email Dealer
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Reviews

Average Ratings

4.0
346 lifetime reviews. Includes reviews of DARCARS Honda from DealerRater.com
  • A Breath of Fresh Air

    In the past I have been very intimidated regarding car shopping. I'm a single female in my 20s and salesmen in the past typically didn't really ta...


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    In the past I have been very intimidated regarding car shopping. I'm a single female in my 20s and salesmen in the past typically didn't really take me seriously. At Honda of Bowie, I did not feel this way at all. Everyone was extremely helpful and listened to me when I told them what I was looking for in a vehicle. My salesman, Elmer, really took the time to help me figure out what I wanted and when it was time to leave with my new car, he also made sure that I knew how everything worked on the car. A+ experience overall!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • 4th Honda from here!!!
    February 4, 2017

    Just purchased our 4th Honda from this Bowie location and two other family members have also purchased a Honda from there. We worked with Ifiok ...

    DARCARS Honda

    We are absolutely thrilled our team was able to assist you and your family! Thank you for sharing your lovely words. Let us know if you need anyth...


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    Just purchased our 4th Honda from this Bowie location and two other family members have also purchased a Honda from there. We worked with Ifiok Umoh on this purchase and he arranged an excellent price on BOTH our Honda trade in as well as the new Honda HRV we purchased. As part of the customer focused process, Ifiok took the time to explain to my wife and I ALL the features of our new HRV; he demonstrated how to use the technology (lane watch and the ability to use voice commands are great), synced the phones, and went over the users guide, and the personalized settings for the vehicle. Ifiok also urged us to contact him with any questions we had or to stop by and see him for any remedial training we needed to enjoy all the features on our HRV. The managers on duty Glenn and Rick took the time to come over and thank us for our purchase, the entire process was completed in a timely manner and Jamar lined up all of the paper work for us to sign and quickly get on our way. Should also note if you need service on your Honda see the great folks in the service department. They offer evening hours for service which works best for us and Mohamed Jalloh and his colleagues have taken great care of our Honda maintenance needs and questions. Looking for Honda Sales or Service ... see DARCARS Honda in Bowie!!!

    Does recommend this dealer
    DARCARS Honda

    We are absolutely thrilled our team was able to assist you and your family! Thank you for sharing your lovely words. Let us know if you need anything. Enjoy your awesome new HR-V!


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  • Excellent Dealership
    February 3, 2017

    We purchased our 4th car from this dealership. Our salesman, Ifiok Umoh is the BEST! He is very knowledgeable and great explaining every part of t...

    DARCARS Honda

    We are happy to hear our very own made your visit wonderful! Welcome to the DARCARS Family. Thank you for sharing!


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    We purchased our 4th car from this dealership. Our salesman, Ifiok Umoh is the BEST! He is very knowledgeable and great explaining every part of the vehicle and working with us. Every person we have ever dealt with has been friendly, courteous and helpful. I would definitely recommend this dealership and especially, our salesman, Ifiok.

    Does recommend this dealer
    DARCARS Honda

    We are happy to hear our very own made your visit wonderful! Welcome to the DARCARS Family. Thank you for sharing!


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  • It's been a nightmare
    January 16, 2017

    I have never met a group of more dishonest people than here. I was in the process of purchasing a car with salesman Mike Murphy after agreeing upo...

    DARCARS Honda

    Hi Kyle! I am truly sorry for the trouble. Can you please email me directly at jdobson@darcars.com. I would like to provide assistance. Look forwa...


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    I have never met a group of more dishonest people than here. I was in the process of purchasing a car with salesman Mike Murphy after agreeing upon a price with Ken K. The price was agreed upon, the paperwork was done, and I was told to pick it up on the following day (Tuesday). Between the time this happened (6:27 PM on Monday) and the time the dealership closed that night (9 PM), they sold the car to someone else. Nobody even bothered to call to inform me of this. Then, Mike Murphy tried telling me they had another of the same car and kept trying to get me to come in. I asked for pictures of it and it was not at all the right car. When I mentioned this, he got very angry with me and blamed me for them selling the car I wanted, which is completely ridiculous. I emailed the general manager about this, and later got a call from the sales manager (Ken K). He fed me some lines about miscommunication and all that, but I didn't buy any of it. They used me in negotiations with someone else to get them to buy the car well above market value. I told Ken I would give them the opportunity to earn my business. He called me later in the week to discuss some things about purchasing a car. We left off with the understanding he would call me later that evening or early the next morning. Four days later, I still haven't received a call, despite me calling him multiple times, leaving a voicemail and a message with the receptionist. I have been trying to purchase a car for over a week now, and they are completely unresponsive and dishonest. They also caused me to miss a trip home to visit my family, as I planned on driving home to New England after I was told to pick up the car on Tuesday and didn't buy plane tickets for this very reason. I would not recommend this dealership. They treat their customers with little respect and use slimy business practices.

    Does not recommend this dealer
    DARCARS Honda

    Hi Kyle! I am truly sorry for the trouble. Can you please email me directly at jdobson@darcars.com. I would like to provide assistance. Look forward to your email - Jammie


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  • Suzanne & Avion

    Suzanne was great. We reached out through USAA initially and Suzanne called and sent emails. She sent the actual photos when asked/not the stock p...


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    Suzanne was great. We reached out through USAA initially and Suzanne called and sent emails. She sent the actual photos when asked/not the stock photos and stopped contacting us when asked. When we came in I think she was somewhat surprised but amazingly helpful. Avion ended up being our salesman. He was kind, not pushy and EXTREMELY knowledgable. He was quick to do the 'manager dance' and we saw the wait was due to a large number of customers and Avion waiting in line for the negotiations. Very easy to work with because he's honest with his reports and adjustments. Suzanne and Avion both continued to follow through on their customer service. Highly recommend going through Suzanne and she'all hook you up with a good personality 'fit' in a sales agent. The ONLY recommendation for improvement I have would be to improve the timeliness of the negotiation on the counter offers. Very pleased with the customer service of these two folks.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Never got a call
    December 29, 2016

    I had just moved into the area and tried to schedule an appointment twice for my very important air bag recall since I didn't have time to do it d...

    DARCARS Honda

    I am truly sorry you experienced this! If you don't mind, I would like to discuss your experience and get feedback. Please email me directly at jd...


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    I had just moved into the area and tried to schedule an appointment twice for my very important air bag recall since I didn't have time to do it during our move. I called and talked to the appointment coordinator twice, letting him know that I had tried in the past to schedule this with them. I was told that the service advisors handled this and that they would be be giving me a call. I never received a call back after 4 tries. Called another Honda dealer and they scheduled me on the spot. Bad business model folks. I was a service advisor for another brand for 4+ years. Not calling people back is the number one complaint, and a good way to get a terrible CSI (Customer Satisfaction Index) score. This needs to be addressed. Fortunately for me, I never had to deal with them in person. I'll take any future business to another Honda dealer, even though I live less than 5 miles from this place. ***EDIT: Received a nice phone call from the service manager responsible for the emails sent from the appointment coordinator I spoke to. He had been out of the office and therefore did not receive/forward the emails during his time off over the holidays. I revised my scathing 1.5 to a 3 star review, since they made the effort to email and call me quickly about the dropped ball. I will consider giving them a chance should I need something in the future, barring my visit to Annapolis Honda this week. However, it should be noted that when this kind of system is in place, steps should be taken when someone will be out of the office to forward these emails/calls to someone else so that the customer is not left hanging.

    Does not recommend this dealer
    Came in for service or repair
    DARCARS Honda

    I am truly sorry you experienced this! If you don't mind, I would like to discuss your experience and get feedback. Please email me directly at jdobson@darcars.com. Thank you for reaching out to us - Jammie


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  • Before sale, good. After sale, bad

    Had a good experience with the sales dept up until I bought the car. Their communication after purchase is not good. 3 months and still waiting on...

    Dealer Response

    Hello Dru! I am so sorry for the trouble. Please email me at jdobson@darcars.com. I would like to solve this. Thank you in advance - Jammie


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    Had a good experience with the sales dept up until I bought the car. Their communication after purchase is not good. 3 months and still waiting on registration and their titling dept is impossible to get on the phone. If you buy here, do you own titling and registration paperwork and save a hassle (which is funny, because that's the same reason they suggested letting them handle it for me but instead I got way more hassle)

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Dru! I am so sorry for the trouble. Please email me at jdobson@darcars.com. I would like to solve this. Thank you in advance - Jammie


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  • Never will go back here again!
    December 19, 2016

    Went there to buy a new car on 31oct16. They did not honor my usaa true car price. Spent over 5 hours there trying to get the price where it shoul...

    DARCARS Honda

    Thank you for reaching out to us! If you haven't already, please email me at jdobson@darcars.com. I would like to solve this immediately. - Jammie


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    Went there to buy a new car on 31oct16. They did not honor my usaa true car price. Spent over 5 hours there trying to get the price where it should be, they never did lower the price of the car, just gave me more for my trade in (which they were supposed to pay off). However, left there happy and excited about my new car. Then 5 weeks later, got a call from finance that there was still paperwork we needed to sign to get my 500 dollar military discount. I then realized they had not processed any paper work, I wasn't going to get my tags in time or payment book AND my car I traded in was not paid off!!! Went in to sign papers and was assured my car would be paid off. I then got late payment notices from my car loan bank and it is going to affect my credit! Now it is 7 weeks later and nothing has been resolved, still have to pay off the car I traded in and no update from HONDA.

    Does not recommend this dealer
    DARCARS Honda

    Thank you for reaching out to us! If you haven't already, please email me at jdobson@darcars.com. I would like to solve this immediately. - Jammie


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  • Great experience!
    December 8, 2016

    We have been cuisines at this dealership for years, first as Honda of Bowie and now as Darcars Honda of Bowie. We go for service and have purchase...

    DARCARS Honda

    We cannot thank you enough for sharing your lovely words! Let us know if you need anything, we will be happy to help. Look forward to seeing you a...


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    We have been cuisines at this dealership for years, first as Honda of Bowie and now as Darcars Honda of Bowie. We go for service and have purchased cars from there. The service is always very good. Mike Wolyn recently sold us a vehicle and he was great. He's funny, friendly and a very nice guy. We came late to look for a car and he stayed with us, answered our questions, helped with everything. We are very happy with our new purchase and will continue to go there.

    Does recommend this dealer
    DARCARS Honda

    We cannot thank you enough for sharing your lovely words! Let us know if you need anything, we will be happy to help. Look forward to seeing you again soon!


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  • The best experience of sales with Freda Davenport

    I was just shopping .The purchase was unexpected and I'm the one that felt appreciated. Customer service at the finest. Everyone was down to eart...

    Dealer Response

    We cannot thank you enough for sharing your lovely words! Let us know if you need anything, we will be happy to help. Welcome to the DARCARS Family!


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    I was just shopping .The purchase was unexpected and I'm the one that felt appreciated. Customer service at the finest. Everyone was down to earth.Freda Davenport is amazing , there is total satisfaction here. I've been converted to the Honda service and the product after driving other cars for many years.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We cannot thank you enough for sharing your lovely words! Let us know if you need anything, we will be happy to help. Welcome to the DARCARS Family!


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