Ken Grody Ford Orange County

4.5
(246 reviews)
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–9:00pm 7:00am–3:00pm
Sunday 9:00am–9:00pm Closed
(714) 521-3110 (714) 521-3110

Reviews

4.5
(246 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

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5.0

Ken Grody Ford

Have bought 3 vehicles and have always appreciated their professionalism and not trying to sell me something I did not want or need.

5.0

Great work

Miguel is the best service writer ever great job everything went smooth I love this place

5.0

New ranger

Excellence service. Josh was very helpful with my trade in and getting us into a new car.

5.0

Danny

Very happy with service very fast and good people to work with

5.0

Love My Edge

There was a miscommunication regarding the vehicle that I wanted and what the Internet Salesperson "thought" I wanted. My boyfriend and I were just about ready to leave the dealership, when Armando approached us and invited us in to see what the problem was and what he could do to resolve the issue. Needless to say, I walked out a few hours later with a brand new 2020 Ford Edge ST-Line and I am thrilled and love my new car!!! xxxxxxto Armando for all his hard work!

2.3

firemystick.1@gmail.com

Walked thru the entire lot and no one greeted us, very surprising. Sales rep was upset I was paying full price and not financing thru Ford. Sales rep was on the phone multiple times during the purchase and paperwork process. If it wasn't for the great service team I would definitely do all my car needs elsewhere. Definitely will not buy another car from this location.

5.0

Excellent customer service

I purchased my car from Ken Grody in part because the service department is excellent. I did not have an appointment, yet I was treated like my car was a high priority. The regular service work was completed ahead of schedule.

5.0

Ken Grody is Awesome with you know a Capital A

Those dudes are awesome with a capital A. Great service easy to talk to you and honest.

5.0

davidabrica@gmail.com

Great customer service from Annette and was great in listening to the issues my vehicle was having. She immediately set my car for repairs and was was taken care of with no hassle. Thank very much Annette.

5.0

Service

It was great everyone is very helpful. Got in and out in a reasonable time.