Central Florida Chrysler Jeep Dodge RAM

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 10:30 AM - 7:30 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed

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Reviews

3.6
241 lifetime reviews. Includes reviews of Central Florida Chrysler Jeep Dodge RAM from DealerRater.com
  • Mr james

    They are absolutely awesome great treated me awesome got my vehicle and got it out give me informed along the whole time and Jr my service writer ...

    Dealer Response

    Thanks for the great review!


    Show Full Review

    They are absolutely awesome great treated me awesome got my vehicle and got it out give me informed along the whole time and Jr my service writer was phenomenal I would recommend them with your Dodge Chrysler Jeep or around the apartment anytime they do an awesome job and Cheechoo great like you want to be treated

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review!


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  • Purchased a car that was sold days before, without knowing
    August 18, 2017

    Worst experience I've ever had with a car dealership to date. I went in looking for a 2017 Jeep Grand Cherokee Overland in Granite and was helped ...


    Show Full Review

    Worst experience I've ever had with a car dealership to date. I went in looking for a 2017 Jeep Grand Cherokee Overland in Granite and was helped by a person named Dani. After pressuring me to sign a hand-written note on the back of a sticker (in his hand writing) that read, "If the price & terms are agreeable, I will buy today" , I tell Dani multiple times for over the course of 15 mins that I wouldn't sign his hand-written note, he continued to pressure me and said it's company policy, all salesman have to do this or they are fired. I left with a quote on that vehicle that night after some more back & forth. After reviewing the price, I went in to give them one last try. This time, they came down on the price and met me at my max. budget (awesome!) and spent the next 1-2 hours going through the paperwork. They mentioned that they would retrieve it in Gainesville (later to find out it was in Jax) the next day. Next day rolls around and I get a call from Josh (Manager) who claims the Jax dealership sold the car last night and that their rep put the wrong VIN into the system (one digit off) so my car was sold even after I had signed for it. They then try to offer me a different colored car (on their lot) which I decline. They call me back and said they found the right color in Tampa but it would cost me $1K MORE. After back & forth, I decline that offer. I then called the Gainesville dealership to find out and they tell me they haven't sold an Overland in over 2 days, Dani apologizes and says it's in Jax and they sold it last night. I give the Jax dealership a ring, who informs me that the car was sold days ago. Central Florida Chrysler Jeep Dodge Ram didn't do anything other than try and charge me more for the vehicle.

    Does not recommend this dealer

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  • Car I purchased was sold days before I went to buy

    Worst experience I've ever had with a car dealership to date. I went in looking for a 2017 Jeep Grand Cherokee Overland in Granite and was helped ...

    Dealer Response

    Matt, first let me thank you for taking the time to provide feedback. I am deeply sorry to hear about your experience. The situation you described...


    Show Full Review

    Worst experience I've ever had with a car dealership to date. I went in looking for a 2017 Jeep Grand Cherokee Overland in Granite and was helped by a person named Dani. After pressuring me to sign a hand-written note on the back of a sticker (in his hand writing) that read, "If the price & terms are agreeable, I will buy today" , I tell Dani multiple times for over the course of 15 mins that I wouldn't sign his hand-written note, he continued to pressure me and said it's company policy, all salesman have to do this or they are fired. I left with a quote on that vehicle that night after some more back & forth. After reviewing the price, I went in to give them one last try. This time, they came down on the price and met me at my max. budget (awesome!) and spent the next 1-2 hours going through the paperwork. They mentioned that they would retrieve it in Gainesville (later to find out it was in Jax) the next day. Next day rolls around and I get a call from Josh (Manager) who claims the Jax dealership sold the car last night and that their rep put the wrong VIN into the system (one digit off) so my car was sold even after I had signed for it. They then try to offer me a different colored car (on their lot) which I decline. They call me back and said they found the right color in Tampa but it would cost me $1K MORE. After back & forth, I decline that offer. I then called the Gainesville dealership to find out and they tell me they haven't sold an Overland in over 2 days, Dani apologizes and says it's in Jax and they sold it last night. I give the Jax dealership a ring, who informs me that the car was sold days ago. Central Florida Chrysler Jeep Dodge Ram didn't do anything other than try and charge me more for the vehicle.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Matt, first let me thank you for taking the time to provide feedback. I am deeply sorry to hear about your experience. The situation you described does not reflect our commitment to transparent communication and excellent customer service standards. I would love the opportunity to speak with you directly to further discuss your situation, and hopefully restore your faith in us. Please contact me at 407-351-9940 x 4151 at your earliest convenience. I hope to hear from you soon. Sincerely, Jeff


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About Our Dealership

Dealer on Cars.com since June 2016

The Central Florida Chrysler Jeep Dodge RAM dealership, located in Orlando, FL, is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive sales and service departments for Chrysler, Jeep, RAM, and Dodge in the automotive industry. Located in Orlando, Florida, Central Florida Chrysler Jeep Dodge RAM has a large selection of new and used cars ready for you to test drive. Our dedicated sales staff is here to help you find the right Chrysler, Jeep, RAM, or Dodge model to fit your driving needs. You wont get it anywhere else!

"Central Florida Chrysler Jeep Dodge RAM is your local Orlando, FL Chrysler, Jeep, Dodge, and RAM dealer."