Flow Motors of Winston-Salem Hours
After 50 years in the retail automobile business, Flow Companies continues to be defined by three simple principles:
1. A covenant with our customers to be a place that keeps its promises and is worthy of their trust.
2. A community of people who work together towards a common vision.
"You're #1 Source in the Triad for 50 years!"
Wheel Alignment (AWD)
Wheel Alignment (4WD)
Read reviews that mention:
These guys do good work. They are polite, efficient, and fair.
Service tech John was friendly, knowledgeable and fixed 2 of my problems immediately.
Edwin at flow made it easy to buy a new car. Not pushy which is number one detail for me. He was enthusiastic and believed in the car he was selling. He... let the car sell itself. This is my first new car from flow but the third in a row from them. Nice and professional. The manager was easy to work with and the whole process took very little time. Thank you.
One salesperson said truck can’t be sold another one says yes it’s available to sell when can you come in. Stu the sales manager never returned... my call
Wayne, We do apologize about the miscommunication at our dealership between our salespeople. This is a situation where the particular vehicle you were... interested in had a recall on the airbags and the manufacturer did not have a solution to fix the problem, and that is the reason we could not sell it. We attempted to proactively contact you before you came into the dealership to see the vehicle but we were unsuccessful in reaching you. Once again we are sorry and hope that you will consider doing business with us in the future. Thanks- Alex Paschold, General Manager
Sallie Brown made our shopping experience very enjoyable and made us feel at ease, was very knowledgeable of all models. Sallie made the purchase of a... new vehicle an enjoyable experience.
When I discovered my car on Cars.com Flow CSR was quick to contact me. We went down the same day to look at the car. My main concern was there were a lot... of scratches all around the body of the car and wear n tear on the arm rest. Flow agreed to have all of that repaired because they have said the car had just came in and had not been through there cosmetic repair service. We had signed a promissory note that all these things would be repaired the following week and we would be updated of the progressed. So we went ahead and sealed the paperwork. The sales man Michael says there shop was one of the best. I contacted Michael on Thursday the week after to get the progress of the vehicle. He then responded back and said that the body work had been done and sent me photos. We made arrangements that afternoon to pick up the car. We drove an hour and a half to get the car. When we got there Michael was quick to apologize because the interior have not been fixed and he stated he attempted to contact me before we headed that way but couldn’t catch me. I have no kids call from him nor a text regarding to not pick up. The. Oft was very disappointing. Apparently all they have done was used a marker to fill in the scratches on the outside which apparently you can tell the color difference and marks that stood out more then the scratches alone plus the marker was left in the car. He said they’ll contact us to have the car pick up this week to get the console fixed. We took the car home that night my husband took it to work the next day and all the check engine lights had came on. We contacted Flow again and he came up with the excuse that the AWD or 4WD system was confused that we can take it to the nearest Flow which is located in Statesville. I’m so done already. This experienced had left me regretting even purchasing a vehicle. 15K in the hole for the next 4 yrs and yet not a day in and already experiencing these issues....SMH
While visiting Winston-Salem, I discovered I had problems with one of my front wheels. Flow Subaru service department promptly diagnosed the problem and... within 4-5 hours it was repaired and I was on my way. All performed in a courteous manner as if I was a longtime customer.
Exceptional process dealing with Salesman Rubien Holquin. Very pleased
WOULD NEVER WALK INTO ANOTHER FLOW MOTORS SERVICE REPAIR STINKS CAR WAS SUPPOSED TO BE READY YESTERDAY STILL NOT READY TODAY EITHER ANOTHER DELAY WILL... HAVE TO PAY BECAUSE OUT OF WARRENTY BY 2DAYSSMH MY WHOLE FAMILY IS OUT
Njm, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for leaving feedback. Please reach out to u...s at (336) 723-3524 so we may identify ways to improve your experience. Jay Knapp Service Manager
Friendly service and knowledgeable staff. Was greeted by my name when I walked into the service department. Vehicle was serviced and washed in a timely... manner.