Reviews

Average Ratings

4.2
29 lifetime reviews.
  • Made buying a new car easy.

    Edwin at flow made it easy to buy a new car. Not pushy which is number one detail for me. He was enthusiastic and believed in the car he was selli...


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    Edwin at flow made it easy to buy a new car. Not pushy which is number one detail for me. He was enthusiastic and believed in the car he was selling. He let the car sell itself. This is my first new car from flow but the third in a row from them. Nice and professional. The manager was easy to work with and the whole process took very little time. Thank you.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Service and inspection

    The service staff is very efficient and professional in every way


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    The service staff is very efficient and professional in every way

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • FLOW Volkswagon WINSTON-SALEM

    I've purchased three cars in the past 5 years from Flow Motors in Winston Salem and due to the last experience with the VW dealership in Winston-S...

    Dealer Response

    John, My name is Alex Paschold, and I am the General Manger of Flow Motors of Winston-Salem. We strive for an excellent customer experience every...


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    I've purchased three cars in the past 5 years from Flow Motors in Winston Salem and due to the last experience with the VW dealership in Winston-Salem, I will not walk back into their showrooms. I'm amazed that they allowed a trivial issues to rise to the level of being a 'battle of wills'. Disappointed in their no-care attitude, lack of response and general poor follow through. They make it clear that once they made the sale that my concern was too bothersome for any common courtesy of a returned phone call.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    John, My name is Alex Paschold, and I am the General Manger of Flow Motors of Winston-Salem. We strive for an excellent customer experience every visit, and it appears we let you down. I would love to speak with you about what we can do to hopefully make this situation better. Your business is very important to us, so I want to do everything in my power to make this right. Please reach out to me at (336) 723-3524. I look forward to speaking with you. Alex Paschold General Manager of Flow Motors of Winston-Salem


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  • Disappointed in Winston VW

    Disappointing experience with Nick, sales manager. After returning to the dealership same day, we were $2,300 from closing deal. We came up $1,300...


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    Disappointing experience with Nick, sales manager. After returning to the dealership same day, we were $2,300 from closing deal. We came up $1,300 and the came down $250. Then told us he had another $1,000 if we had previously owned a VW; we had not. He would not meet us in the middle to convert a new a VW customer (w 2 young drivers in the household). It's about how you're treated and we'll gladly go with other car brands. Great sales rep, disappointing management. Worth the drive to another dealership.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • TommE

    Flow certified is just 1 year of warranty but after that you will spend thousands, sometimes replacing the same part every 2 years. Other dealer...

    Dealer Response

    Tom, We take customer satisfaction very serious, I'm sorry your experience did not meet your expectations. If you would like to discuss further p...


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    Flow certified is just 1 year of warranty but after that you will spend thousands, sometimes replacing the same part every 2 years. Other dealers certification process is more trustworthy in my opinion. My advice is to buy certified somewhere other than a Flow dealer.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Tom, We take customer satisfaction very serious, I'm sorry your experience did not meet your expectations. If you would like to discuss further please contact me at (336) 723-3524. Alex Paschold General Manager Flow Motors of Winston-Salem


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  • Sales experience good, service awful

    Sales experience was very good. Personnel willing to do all they could to help us get the car we really wanted. DOWNHILL after the sale..They woul...


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    Sales experience was very good. Personnel willing to do all they could to help us get the car we really wanted. DOWNHILL after the sale..They wouldn't return emails or phone calls. Rude service department perhaps because dealership owed us a free repair and it wasn't a priority for them.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great car buying experience

    Got the car I wanted at the price I wanted. Paperwork was quick and easy. Nothing drives likes a VW.


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    Got the car I wanted at the price I wanted. Paperwork was quick and easy. Nothing drives likes a VW.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Flow Subaru dealership in Winston-Salem, nc

    I had not purchased a new car in 14 years and was hesitant when approaching the process. I was note rested in the Subaru product due to its reput...


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    I had not purchased a new car in 14 years and was hesitant when approaching the process. I was note rested in the Subaru product due to its reputation for durability and safety features. These factors brought me to the local Subaru dealership. I cannot say enough wonderful things about all the staff we encountered there. They were helpful, patient and enthusiastic about helping us with our purchase. In addition, the dealership is very involved in supporting community projects and seem genuinely interested in giving back to the community that supports there operation. I am looking forward to a long, positive relationship with the staff at Flow Subaru.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer

    Very friendly staff. Seemed very knowledgeable about my vehicle. Service time was just what I was told it would be.


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    Very friendly staff. Seemed very knowledgeable about my vehicle. Service time was just what I was told it would be.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good service!!

    Was treated very well by Shane! Overall good service!


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    Was treated very well by Shane! Overall good service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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