Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
22 lifetime reviews.
  • Excellent Customer Service!!!

    I went in for my 100,000 service visit recently and was very impressed with my entire visit. Normally I don't write reviews but this time was diff...

    Dealer Response

    Thank you Becca for taking time out to post this review!!! If you ever need anything at all please do not hesitate to contact us!!!


    Show Full Review

    I went in for my 100,000 service visit recently and was very impressed with my entire visit. Normally I don't write reviews but this time was different. I recently moved to Asheboro and decided to go to Midstate since it was closer than my normal dealer. I called and made an appointment and had to reschedule three time Jimmy was amazing very positive during every reschedule. I arrived I was greeted by a very professional young man and from beginning to end my service was impeccable. Everything was explained thoroughly and all my work was completed in a timely manner. They even ran me over to the mall while I was waiting. 5 Star Service in my Book...

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Becca for taking time out to post this review!!! If you ever need anything at all please do not hesitate to contact us!!!


    Hide Full Review
  • Looking for my perfect truck

    I Would like to say thank you to Midstate Toyota and most of all Shauna East for her help on line as well as in person. She made the entire proc...


    Show Full Review

    I Would like to say thank you to Midstate Toyota and most of all Shauna East for her help on line as well as in person. She made the entire process of purchasing my new Tacoma stress free and enjoyable. Thanks again for everything.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New 4Runner

    Just purchased a new SR5 Premium 4Runner yesterday...Shauna was very helpful and helped me line up most of everything via text message and Mark El...

    Dealer Response

    Thank you Jason! We take a lot of pride in our Customer Service here at Midstate Toyota and it is always a pleasure to get feedback! Welcome to ...


    Show Full Review

    Just purchased a new SR5 Premium 4Runner yesterday...Shauna was very helpful and helped me line up most of everything via text message and Mark Ellis finished the sale with me and he was also a pleasure to work with. I look forward to enjoying my new vehicle for years to come!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jason! We take a lot of pride in our Customer Service here at Midstate Toyota and it is always a pleasure to get feedback! Welcome to the Midstate Toyota Family!


    Hide Full Review
  • Best Dealership in NC. Shauna East made the Diff!

    My experience with MidState Toyota and in particular Shauna East was excellent. To give some background, I grew up in sales (parents realtors) and...

    Dealer Response

    Thank you Mr. Mathis. We strive to provide top notch customer service and are very pleased that is what you got here at MidState Toyota.


    Show Full Review

    My experience with MidState Toyota and in particular Shauna East was excellent. To give some background, I grew up in sales (parents realtors) and spent 8 years in copier sales before going into the public education sector doing IT. I know the sales game backward and forwards. At the end of the day, you just want to buy a vehicle and they want to sell you one. What makes the difference? Being treated with respect. Being offered value again and again. Leaving the lot with the vehicle you want for a price both parties are happy with. I can assure you that Shauna East is more than a sales person. She is a consultant. Your consultant. She'll fight for you (she did for me), work with you, make invaluable suggestions, even if it DOESN'T benefit her dealership. That is critical. If you are like me and you want to negotiate your deal over the internet first, then PICK MIDSTATE!! They want to work with you. Scientifically speaking, my sample population was half the Toyota dealerships in NC (which is a lot). I emailed all of my sample, called many of them, and visited multiple dealerships in my quest for the best deal I could find, out the door on a Toyota Tacoma. I worked it harder than a presidential campaign and I want to share some of that knowledge with you and why I went with Midstate over all of the other dealerships in NC. I tried big dealerships but the weight of their overhead made them unwilling to deal. I tried small dealerships like Rocky Mount Toyota (THEY ARE TERRIBLE, RUDE, and everything you typically associate with bad sales people!!!!) but not many were willing or able to work with me. I tried Midstate on a whim...and they were just right! Shauna was responsive, listened (a lot of dealerships have this problem, where they tell you what is on the lot instead of listening to what you want), and when I was having some trouble getting the funds needed, she went to bat for me with her GM (a really nice guy) and it was her effort that made this deal happen. Still reading? So maybe you're thinking, ok well that must be nice for you but I live far away from there. Its way too far of a drive for me. This is where VALUE comes into play. I live in Clayton, NC and I drove to Asheboro, NC just to complete a deal with Shauna because she listened, made what I needed to have happen - happen and even waited an extra hour after closing when her drive time was going to be an additional hour. She was even willing to come in on her day off. She was there pre-sale, during the sale, and the largest differentiating factor: POST sale. I get the same level of support. How many dealerships have you gone to that will offer that kind of value add AFTER the sale? For one of the biggest investments, you will make in your life, make sure you work with someone who has your back instead of your wallet. Choose Midstate, they are a dealership that really does care about your experience. I cannot say that enough. The proof is in their people like Shauna East.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Mr. Mathis. We strive to provide top notch customer service and are very pleased that is what you got here at MidState Toyota.


    Hide Full Review
  • Best Vehicle Purchase Ever

    Shauna East at Mid State Toyota of Ashboro made our car shopping experience as pleasurable as possible. We showed up early to look at a car we h...

    Dealer Response

    Thank you for your kind words RJ Toyota Fan. We take great pride in our customer service and thank you for taking the time to come and visit us w...


    Show Full Review

    Shauna East at Mid State Toyota of Ashboro made our car shopping experience as pleasurable as possible. We showed up early to look at a car we had talked to her about, but she had everything ready for us. Her car knowledge and expertise was evident. She answered all questions, and was helpful in explaining options and how they worked. She valued our time and wishes. My husband usually dislikes the negotiating part of a car purchase, but he stated that was his best experience ever. We are so glad we went to Mid State, and although it was about a two hour drive, we will look there first the next time we need a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words RJ Toyota Fan. We take great pride in our customer service and thank you for taking the time to come and visit us we are very glad everything worked out for you.


    Hide Full Review
  • awesome experience

    I just bought a Tacoma at Midstate Jody Powers worked with me for months while I was shopping for a new work truck. He was very helpful while meas...

    Dealer Response

    Thank you Keith and welcome to the MidState Family!!! We are so glad you had a wonderful experience with Jody do not hesitate to contact us if you...


    Show Full Review

    I just bought a Tacoma at Midstate Jody Powers worked with me for months while I was shopping for a new work truck. He was very helpful while measured every detail about the truck he did not pressure me he gave me time to decide. When I got ready to buy they gave me a great price and made the whole process painless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Keith and welcome to the MidState Family!!! We are so glad you had a wonderful experience with Jody do not hesitate to contact us if you need anything at all....


    Hide Full Review
  • Great experience.

    Carl and the crew at midstate were open and honest. Good compromise on price and got me into the car I wanted.

    Dealer Response

    Marshall welcome to our Family and thank you for your kind words...We are glad Carl got you into the car you wanted!!!


    Show Full Review

    Carl and the crew at midstate were open and honest. Good compromise on price and got me into the car I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marshall welcome to our Family and thank you for your kind words...We are glad Carl got you into the car you wanted!!!


    Hide Full Review
  • Good experience

    Carl was friendly and honest. Did his best to work with me on pricing and make sure I got what I wanted.

    Dealer Response

    Thank you MJ we are very pleased Carl got you what you wanted...Do not hesitate to contact us if you need anything at all...


    Show Full Review

    Carl was friendly and honest. Did his best to work with me on pricing and make sure I got what I wanted.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you MJ we are very pleased Carl got you what you wanted...Do not hesitate to contact us if you need anything at all...


    Hide Full Review
  • Buying a New Car was Fun

    Shauna East was fun to buy from. She gave us a great price from the beginning. We know because Consumer Reports classified it as an 'unusually low...

    Dealer Response

    Gene and Margie thank you for your kind words...Welcome to our Family and I hope you are still enjoying your Rav4...Let us know if you need anythi...


    Show Full Review

    Shauna East was fun to buy from. She gave us a great price from the beginning. We know because Consumer Reports classified it as an 'unusually low price' for our new Toyota Rav 4. The deal making and haggling involved with buying a car is usually about as pleasurable as getting a root canal. But we did not have any of that with Shauna. Her knowledge, personality and professionalism made the drive to Asheboro well worth the trip. Thank you Shauna East.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gene and Margie thank you for your kind words...Welcome to our Family and I hope you are still enjoying your Rav4...Let us know if you need anything...


    Hide Full Review
  • My Sales person

    Buying a car or truck from Shauna East was a pleasure She was so pleasant and helpful to me and my wife When we decided what we wanted she helped ...

    Dealer Response

    Thank you Tarheel Fan! Your comments mean so much to us here at MidState Toyota if you ever need anything do not hesitate to let us know.


    Show Full Review

    Buying a car or truck from Shauna East was a pleasure She was so pleasant and helpful to me and my wife When we decided what we wanted she helped us get the best deal Thank you Shauna for being the best sales person that we have ever had the pleasure of doing business with Thank you to Midstate Toyota too

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Tarheel Fan! Your comments mean so much to us here at MidState Toyota if you ever need anything do not hesitate to let us know.


    Hide Full Review