New 888-759-0781 Dealer Website
Used 888-887-6071 Email Dealer
Service 877-289-2970

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Reviews

Average Ratings

4.9
243 lifetime reviews.
  • World Class Sales and Service

    I have driven 7-Series BMWs for more than a decade, and have serviced all of my cars at South Shore BMW. I recently purchased a Pre-Owned 750Lix w...


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    I have driven 7-Series BMWs for more than a decade, and have serviced all of my cars at South Shore BMW. I recently purchased a Pre-Owned 750Lix with the assistance of Bob Carpenter, whom I have worked with for the last 7-8 years, and continue to be impressed with his knowledge of the vehicles and the ability to seemlessly take me through the sales process. The customer service and quality of repairs is the best around! The new location now matches a world class team with a world class facility!

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Great Car Buying Experience!

    I want to thank my client advisor Jeff Johnson for a very professional an courteous sales experience. Have been doing business with South Shore BM...


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    I want to thank my client advisor Jeff Johnson for a very professional an courteous sales experience. Have been doing business with South Shore BMW for 20 years!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service

    Timely, Quick and Efficient appointment! Friendly atmosphere. Everything was great! Very satisfied with the appointment and the service. Woo H...


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    Timely, Quick and Efficient appointment! Friendly atmosphere. Everything was great! Very satisfied with the appointment and the service. Woo Hoo!!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service!

    The fact that Frank in service covered the repair of my driver's seat in my pre-owned BMW without a hassle was awesome! I also loved my loaner ve...


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    The fact that Frank in service covered the repair of my driver's seat in my pre-owned BMW without a hassle was awesome! I also loved my loaner vehicle! :)

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Everything was top notch !

    Scheduled @ the time most convenient for me. Service explained in detailed. Cozy waiting area with snacks & TV. Car washed at end!


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    Scheduled @ the time most convenient for me. Service explained in detailed. Cozy waiting area with snacks & TV. Car washed at end!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service, pleasant waiting area

    Excellent customer service, pleasant waiting area. The experience from driving your car into the facility, to meeting with the representative, to ...

    Dealer Response

    Joan, thank you for using our service department and the kind words about South Shore BMW. We plan to continue giving great customer service and a...


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    Excellent customer service, pleasant waiting area. The experience from driving your car into the facility, to meeting with the representative, to paying the bill is efficient, friendly and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Joan, thank you for using our service department and the kind words about South Shore BMW. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Best Regards, South Shore BMW Team


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  • South Shore BMW by far the best.

    From the moment I entered the service department, it was 100% focus on my needs. Dave updated me throughout the day multiple times any service/cha...

    Dealer Response

    Joesphin, thank you so much for the excellent review. Having our customer's vehicles completed in a timely manner is something we take great pride...


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    From the moment I entered the service department, it was 100% focus on my needs. Dave updated me throughout the day multiple times any service/changes regarding my car. All work performed was done in a timely fashion. I've had bad experiences in other dealerships,but I will say South Shore BMW is by far the best. Each person I encountered was professional, helpful, and very easy to work with.They have a great team. Great Service.. I will only return to their location.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Joesphin, thank you so much for the excellent review. Having our customer's vehicles completed in a timely manner is something we take great pride in so we can get you back on the road as quick as possible. We thank you for your business and hope to see you again for your future automotive needs! Best Regards, South Shore BMW Team


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  • Great service, comfortable facilities.

    Faulty battery was replaced, rather than waiting to try a lengthy charge. Expeditious handling was communicated to us during the process.

    Dealer Response

    Harvey, we sincerely appreciate your feedback. Each employee is a valued member of the South Shore BMW team and we all strive to provide excellent...


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    Faulty battery was replaced, rather than waiting to try a lengthy charge. Expeditious handling was communicated to us during the process.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Harvey, we sincerely appreciate your feedback. Each employee is a valued member of the South Shore BMW team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best Regards, South Shore BMW Team


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  • Professional Care and Attention to Detail

    Personal care and attention. Frank Brancato takes the time to explain everything and he's quite professional. The dealership is very welcoming a...

    Dealer Response

    Eileen, thank you for the great review! We are happy to hear that Frank was professional during your visit. We look forward to serving you again i...


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    Personal care and attention. Frank Brancato takes the time to explain everything and he's quite professional. The dealership is very welcoming and incredibly clean.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Eileen, thank you for the great review! We are happy to hear that Frank was professional during your visit. We look forward to serving you again in the future! Best Regards, South Shore BMW Team


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  • Great service

    The service was great! The drop off, loaner set up, and pick up were very well organized, no wait time at all.

    Dealer Response

    Erin, we sincerely appreciate your feedback. Each employee is a valued member of the South Shore BMW team and we all strive to provide great servi...


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    The service was great! The drop off, loaner set up, and pick up were very well organized, no wait time at all.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Erin, we sincerely appreciate your feedback. Each employee is a valued member of the South Shore BMW team and we all strive to provide great service! We look forward to seeing you again in the future. Thanks again! Best Regards, South Shore BMW Team


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