Passport Infiniti of Alexandria

New 888-547-8936 Dealer Website
Used 866-566-0889 Email Dealer
Service 888-858-1947

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Reviews

Average Ratings

4.6
Average based on 104 reviews
  • awesome service

    I would like to commend both our sales person Jayson Craddock and the sales manager Chris Eader they made this the easiest car transaction in year...


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    I would like to commend both our sales person Jayson Craddock and the sales manager Chris Eader they made this the easiest car transaction in years. We originally came in looking for a new M37 and sitting in the showroom was a slightly used 2012 M that had been driven by a company executive with amazing savings we decided to purchase the car was in like new condition and Jayson spent at least an hour showing us how to use everything in this car. Now here is the real customer service note that everyone should hear we live three hours away from the dealership my husband left his laptop at the dealership in all of the excitement and when we got home and realized we paniked but a phone call to the GM Steve and his offer to meet us halfway between Alexandria and Philadelphia truly shows their commitment to going above and beyond the call of duty when it comes to great customer service .We have already returned for service and will only deal with Passport in the future....Great job!!!!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • Very Satisfied

    I give 5 stars for all services rendered. The total experience of buying a used vehicle from Passport Infiniti was easy, very friendly, and comple...


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    I give 5 stars for all services rendered. The total experience of buying a used vehicle from Passport Infiniti was easy, very friendly, and completely satisfactory. Sam and Mike were excellent. I highly recommend this dealership.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • excellant

    Everything was great. 5 stars I will return for all services.


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    Everything was great. 5 stars I will return for all services.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Review

    Great experience, got the car I wanted, customer service representatives were very helpful.


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    Great experience, got the car I wanted, customer service representatives were very helpful.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome

    Great customer service. Will only get my Infiniti serviced here & nowhere else.


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    Great customer service. Will only get my Infiniti serviced here & nowhere else.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Tarek Aziz

    Thanks to Joe Pallante I love passport He helped me all my needs. Read more at https://www.cars.com/dealers/94741/passport-infiniti-of-alexandria/...


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    Thanks to Joe Pallante I love passport He helped me all my needs. Read more at https://www.cars.com/dealers/94741/passport-infiniti-of-alexandria/reviews/#pP0qFIQ4p5RsR3mk.99

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Terry lowery

    Professional sales person, Excellent business attire, friendly professional


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    Professional sales person, Excellent business attire, friendly professional

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Tarek Aziz, Alexandria VA. August 24 2016

    Excellent service department. Very helpful and I was very pleased with my service. Mr. Joe Pallante was very professional in handling my vehicle....


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    Excellent service department. Very helpful and I was very pleased with my service. Mr. Joe Pallante was very professional in handling my vehicle. I recommend this dealer both for buying and having service performed here

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Henry

    I was very pleased with my service. My service manager Joe Pallante was very professional, courteous and prompt in handling my vehicle. After the ...


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    I was very pleased with my service. My service manager Joe Pallante was very professional, courteous and prompt in handling my vehicle. After the service dept was able to make a complete evaluation Joe contact me with his recommendations and repairs were made. I was able to pick up my vehicle the very same day.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Great experience..

    Speechless.. best dealership ive ever bought a car from. No haggling price with Emmanuel.. no need.. he got the best price and best customer servi...


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    Speechless.. best dealership ive ever bought a car from. No haggling price with Emmanuel.. no need.. he got the best price and best customer service even after purchase of the car.. finance manager great.. dealership manager super nice.. nothing bad to say at all..

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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