Reviews

Average Ratings

This dealer has no recent reviews and is not rated.

115 lifetime reviews.

  • the best dealership!!

    This was the best dealership I have ever been to. The staff was great, I felt very good after they helped me with my purchase. They did not play a...


    Show Full Review

    This was the best dealership I have ever been to. The staff was great, I felt very good after they helped me with my purchase. They did not play any games and they were very professional.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent experience

    The service writer was excellent. She even gave me valuable information about buying my next Volvo. The work was done well and in a timely manner.


    Show Full Review

    The service writer was excellent. She even gave me valuable information about buying my next Volvo. The work was done well and in a timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • moving forward

    I have begun to feel like a real Maxwell family member rather than the step cousin. I am addressing issues that are covered under warranty and the...


    Show Full Review

    I have begun to feel like a real Maxwell family member rather than the step cousin. I am addressing issues that are covered under warranty and the company appears to be concerned rather than upset because no money is being made at this time.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great sales service

    Dray worked very hard to help me pull together what I needed in this preowned volvo. He was/is the most helpful sales consultant I have ever deal...


    Show Full Review

    Dray worked very hard to help me pull together what I needed in this preowned volvo. He was/is the most helpful sales consultant I have ever dealt with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Dray won this business

    I've enjoyed tremendously working with Dray Daiber during the entire process. I know my transaction, the Volvo OSD program, is not the tradtional...


    Show Full Review

    I've enjoyed tremendously working with Dray Daiber during the entire process. I know my transaction, the Volvo OSD program, is not the tradtional car buying process. Dray was helpful each step of the way. Realizing we first met Dray in August of last year, and will not actually go to Sweden until the end of next month, this will ultimately be a 12-13 month purchase until the car is finally delivered after we return. I know I could have done this transaction at either the Raleigh or Cary Volvo dealership, and went to both stores prior to coming to Maxwell. The only reason we purchased the car via Volvo OSD and had Maxwell run this transaction was due to Dray.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Ignored

    I received an email to complete this review because I supposedly visited this car lot. I never got to visit. Was interested in a pre-owned Saturn ...


    Show Full Review

    I received an email to complete this review because I supposedly visited this car lot. I never got to visit. Was interested in a pre-owned Saturn Vue. Tried to call and set up an appointment time because I lived 45 minutes away. Was told several times that the Vue was still available for sale, but NEVER had my call return to set an appointment to look at the Vue. Finally, when I decide to drive down and look at the Vue, the car is no longer there. Poor customer service. Now stuck still looking for a Saturn to purchase.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Good service, fast service, friendly staff

    Staff was swift, courteous and fixed me coffee. Service was quick and all my issues were addressed and serviceman came into to talk to me after h...


    Show Full Review

    Staff was swift, courteous and fixed me coffee. Service was quick and all my issues were addressed and serviceman came into to talk to me after he test drove the car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • SERVICE AT MAXWELL VOLVO

    At MAXWELL VOLVO, the customer is always welcome with a smile. The atmosphere is very pleasant and with Lara Fults as a service Manager, customer...


    Show Full Review

    At MAXWELL VOLVO, the customer is always welcome with a smile. The atmosphere is very pleasant and with Lara Fults as a service Manager, customers will come back. She is very pleasant and always willing to help, get the service performed in a timely manner.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Friendly folks/fair prices

    My wife and I had a very pleasant experience purchasing a pre-owned car from Maxwell's. We were looking for a very specific car - 08-10 Honda Elem...


    Show Full Review

    My wife and I had a very pleasant experience purchasing a pre-owned car from Maxwell's. We were looking for a very specific car - 08-10 Honda Element - and Maxwell's had one. Germal, our salesman, was great. He took us for a test drive, no pressure whatsoever, even offered for us to bring this car back to Durham so our mechanic could take a look at it. We took him up on his offer. We were looking at another Element - however, it was the ease of purchasing from a dealership that sealed this deal. One small glitch . . . we were told that the tires on the car were new - they certainly looked to be new! However, our mechanic told us that we would need four new tires - two on the front were mismatched and the two on the back were "cupped". Actually, our tire guy told us that the tires were four years old. Maxwell's offered to put new tires on, but only having the reference of their service department with these bum tires, we told them that we would replace the tires and we were able to get the price of the car down - not to our original offer, but fair. We LOVE our "new" Element! We would recommend Maxwell's to friends - this small, family owned dealership can offer so much more than the larger dealerships!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • great service; nice extras

    Service did not take a huge amount of time; my car was washed and vacuumed, Dre fixed my cell phone connection to the car


    Show Full Review

    Service did not take a huge amount of time; my car was washed and vacuumed, Dre fixed my cell phone connection to the car

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review