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Reviews

Average Ratings

3.3
15 lifetime reviews. Includes reviews of Vestal Buick GMC from DealerRater.com
  • My experience

    On December 26th I contacted Vestal about a Buick Enclave I found on cars.com. The sales person assured me that it was as represented in the ad. I...


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    On December 26th I contacted Vestal about a Buick Enclave I found on cars.com. The sales person assured me that it was as represented in the ad. I drove about 150 miles to the dealership I had never been to before. When I arrived, in the rain, the car was for me inside. The sales person gave me a short tutorial and gave me the keys for a solo test drive. When I returned we quickly negotiated a fair price for my trade-in and the price for the Enclave. All in all I found all the personal--salesman, financial manager and sales manager to be VERY HELPFUL. I am a very experience buyer and seller of cars and have owned a leasing company. However, the experience at Vestal was one of the most professional I've ever experienced.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Easy no pressure honest vibe
    April 30, 2017

    Trevor was top notch. He answered all of our questions. He was not pushy . We felt no pressure to buy. He even called the previous owner of the ve...


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    Trevor was top notch. He answered all of our questions. He was not pushy . We felt no pressure to buy. He even called the previous owner of the vehicle to inquire if specific maintenance had been done. We would for sure recommend Trevor to family and friends.

    Does recommend this dealer

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  • Ask for Trevor

    Great experience working with this dealership! From financing to closing all went very smoothly.


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    Great experience working with this dealership! From financing to closing all went very smoothly.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Unprofessional

    Presented an offer and was immediately told I was wasting their time and I couldn't use my methodology to come to a fair figure. Have never been ...


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    Presented an offer and was immediately told I was wasting their time and I couldn't use my methodology to come to a fair figure. Have never been treated so poorly when I was offering to hand them a check for a car. Won't go back.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I never received a response to my question .

    Never received a response on the question of availability of the car advertised.


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    Never received a response on the question of availability of the car advertised.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Vestal Review

    I have not dealt with a person directly all communications have been via email. I felt the person helping me was polite and helpful. I haven't pu...


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    I have not dealt with a person directly all communications have been via email. I felt the person helping me was polite and helpful. I haven't purchased a vehicle yet so I can't say anything about the buying process.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dealt via internet, got the deal I was looking for

    Car was as described & dealer made sure we were well taken care of throughout the buying process. I would recommend Vestal for your Vehicle needs....


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    Car was as described & dealer made sure we were well taken care of throughout the buying process. I would recommend Vestal for your Vehicle needs. Bill H. Clemmons, NC

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • The best Service ever

    When I moved my family to N.C. in 2009 I had used other places to service our vehicles and the work was never done correctly. They had NO CUSTOMER...


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    When I moved my family to N.C. in 2009 I had used other places to service our vehicles and the work was never done correctly. They had NO CUSTOMER SERVICE and only cared about making money. We have 3 vehicles which are two Fords and one Buick. We found vestal Buick and brought our ford Explorer in for a problem and I met with Jeff Huffman with is the head of Service he even said that you may use one of our vehicles and we would call you when my vehicle was ready. It was repaired that day and it was done right. Also, Mr Huffman said that since the part came in a kit. He would only CHARGE me for the parts they used. I never heard of a DEALER telling the truth!!! They treat us like family. GREAT WORK!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Experience

    I had contacted two other dealers and got no call back from one, and was waiting for a clarification on the fact that the Enclave we decided on ha...


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    I had contacted two other dealers and got no call back from one, and was waiting for a clarification on the fact that the Enclave we decided on had been sold. Within an hour or so of contacting Vestal, Ryan set up a very professional meeting and test drive, giving us all the information we needed and we purchased our Enclave. We had work done some by the service department and they were awesome as well.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • terry a white

    It was a good experience it took longer than expected have not got back in touch with me to get my 2 n key and my warranty papers but the sale peo...


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    It was a good experience it took longer than expected have not got back in touch with me to get my 2 n key and my warranty papers but the sale people was so friendly I will come back

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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