Bachman Volkswagen

(4.9) 214 reviews

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4.9
214 lifetime reviews.
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  • Very comforting experience

    I’m young and was concerned with getting the wool pulled over my eyes by a salesperson, but they set me at ease, worked with me every step of the way,... and kept the whole interaction honest and respectful. Would highly recommend.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Jake! Thanks for the review. We know purchasing a car can be intimidating so we do our best to make the process a hassle-free one! We hope you enjo...y the new ride and please let us know if we can do anything more in the future. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com


  • Amazing Experience

    Carter did an amazing job providin. many options . Once I decided the xbuying process was quick and easy. Great experience all around! I highly reco...mmend this dealership

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Ryan, Glad to hear you had an awesome experience working with our team. Please let us know if we can do anything in the future. Thanks again! Since...rely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com


  • Great VW buying experience!!

    Thane at Bachman was awesome from the beginning till the end. VERY PLEASED with our purchase of a brand new VW Golf Alltrack. Excellent price and s...ervice.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Cameron! Glad to hear you had a great experience. Please let us know if we can help in the future. Thanks again! Sincerely, Mark Townsley - Directo...r of Business Development, mtownsley@bachmanautogroup.com


  • Great Service

    It was a great experience buying my Passat. Our salesman Thane did a marvelous job also. We will buy again from Bachman

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Robert! So glad you enjoyed your experience with us. Thane is a great member of our team! Please don't hesitate to reach out if you need anything e...lse. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com


  • Perfect Shopping Experience

    Had a very pleasant experience purchasing my new vehicle. I've driven the same car for 10 years, this was a BIG deal for me. My salesperson, Les, shar...ed in my excitement and really helped me narrow down which one to pick. He and the finance team worked it out so I left feeling completely comfortable with my new commitment!! Love my Tiguan and especially love knowing I can call on them with any questions or concerns! Amazing customer service!! Thank you for making this fun for me without any pressures:) Everyone should give Bachman VW a try, you won't regret it.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Marie! Glad to hear you are enjoying your new purchase. Thank you for all of your kind words. Les is a great addition to our team and makes our cus...tomers feel right at home. If there is anything we can do in the future, please do not hesitate to reach out. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com


  • Honesty and Integrity

    Carter, my salesman was very easy to work with. Very professional and courteous. Josh in finance was easy to work with as well. Would recommend to a...ll my friends. Love my Audi!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for leaving us a review! I'm glad to hear that you had a great time working with Carter and Josh! We try to make car buying as painless as we c...an, and with team members like them, we find that's usually the case. I hope you enjoy your new ride and if there's ever anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com


  • 2018 Atlas Premium

    Carter H was amazing, made the entire sales experience smooth and painless! Explained everything in great detail, responded quickly to emails, texts, ...and phone calls. The finance office was very professional and organized. Bachman gave me very fair price on my trade in. I drove over 3 hours because I wanted to buy my 2018 Atlas Premium from Bachman!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for leaving us a review Tim and for driving to come work with us! I'm so glad to hear that you had a great time working with Carter purchasing ...an Atlas! He's an amazing member of the team and always works hard for our valued customers. I hope you enjoy the new ride, and please don't hesitate to contact us if there's anything we can do to help out with in the future. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com


  • great car sold by a fine salesman

    Very nice experience....My salesman John V. made it very pleasant to do business. And obviously the price of the new Golf carried the day...spot on.......and so I bought a new car....no regrets...

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for leaving us a review Walt! I'm so glad to hear that you had a great time working with Larry purchasing a new Golf! Larry is a dedicated memb...er of the team and always works hard for our valued customers. I hope that you enjoy the new Golf and if there's ever anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com


  • Absolutely top notch service!

    My first time purchase of a car I saw on the internet. I totally lucked out with Byron - he was beyond amazing. Honest, transparent and an eye on how ...tom make smooth purchase despite being 600 miles away. It truly felt personable. He seeked all avenues to work within my constraints, being cost competitive and deliver excellent service. My next car will definitely be from there, and extra shipping is totally worth a price to pay for zero headaches. Excellent work!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for leaving us a review! I'm so glad to hear that you had a great time working with Byron purchasing a vehicle from us. He's a dedicated member... of the team and always works hard for our valued customers. I hope you enjoy the new ride and we look forward to helping you out in the future. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com


  • Amazing Staff

    Bachman was great. Charlie took great care of us and I feel really confident in my decision to buy. I enjoyed my experience and never felt like I was ...being pushed to make a purchase. Sales can be a high stress job, but everyone I met at Bachman was very kind and very friendly. It definitely made a big decision a lot easier.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks for leaving us a review! I'm glad to hear that you had a great time working with Charlie! We strive to provide as stress-free a situation we ca...n, and with team members like Charlie, we find that's usually the case. I hope you enjoy the new ride and if there's ever anything we can do to help out with in the future, don't hesitate to contact us. Thanks again! Sincerely, Mark Townsley - Director of Business Development, mtownsley@bachmanautogroup.com


Bachman Volkswagen
9652 Bluegrass Pkwy Louisville, KY 40299
New (502) 434-5431
Used (502) 434-5429
Service (502) 434-5291
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